Referral Program ‑ Shopjar
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Shopjar is simple and straight to the point. Perfect if you don't need to have a complex refferal campaign. There is enough customization option to keep your Design line. Thanks to the support for being reactive when needed.
Great Customer Support by Nihasini for onboarding purpose. It was quick and very helpful.
The customer service offered by Madhav was amazing! We were able to go through the systems easily, and manage every question successfully.
I have not been impressed by this app. There is no way for me to input my affiliate's paypal information for them, I cannot update their affiliate code without errors, features are hidden, and the interface is not comprehensive. Reports are confusing, I can't tell if my automatic payments are making it to my affiliates too. Not to mention their only hours of availability for onboarding or customer service meetings is 1AM-9AM or 6PM-12AM? Why do you not have availability for meetings during regular business hours? Not impressed.
We’re truly sorry your experience and please accept our apologies. Our support calendar looked sparse because most business-hour slots filled quickly due to heavy demand. We’ve now opened additional slots to make booking easier. A few points that may help right away: Adding a PayPal address – You can enter (or edit) an affiliate’s PayPal email in the Affiliate Profile section. Affiliate codes & reports – Both should update without errors, and automatic‐payment status is visible in the payouts tab. If you’re seeing something different, we’d like to investigate and fix it for you. We’ve been trying to reach out in-app and by email so we can walk through these items together, but haven’t heard back yet. So we're replying here. Whenever it’s convenient, please email us at [email protected]. We’ll be happy to jump on a call, review your setup step-by-step, and make sure everything is working smoothly. Thank you for giving Shopjar a try, and again, our apologies for the inconvenience. We look forward to getting this sorted for you.
It was absolutely perfect! A huge thank you to them for their incredible service and support. Everything was beyond my expectations, and I couldn’t have asked for a better experience!
Very helpful customer service!
I’ve been attempting toi integrate the ShopJar Referral Program app for several months now, and while it has potential, the Klaviyo integration is a complete letdown. Despite both ShopJar and Klaviyo pointing fingers at each other, the integration remains unreliable and far from ready for prime time. For our business, seamless, on-brand transaction emails via Klaviyo are non-negotiable, but this critical feature consistently fails to deliver. I’m beyond frustrated—ShopJar could be a game-changer, but the broken integration makes it unusable for us. Until this is fixed, I can’t recommend it.
Just got it set up and it was a breeze. I love the simplicity. I looked at other apps and there were way more bells and whistles than what I needed. I had one question about how a slightly complex reward might be handled and Madhav was really helpful and gave me confidence that it will work as planned. No sales from this system yet (only up for 1 day) but I am sure that those will come soon. Awesome app.
Easy to use tutorial videos. app is very straight forward and easy to use itself. Customer service is great. Specifically Madhav who has helped me tremendously figure out an error I was getting and explained things to me and how to avoid in the future. Madhav was very helpful, so if the rest of the team is like him they are great!!
Really good customer service - Madhav helped me a lot
I just integrated this plugin into my shopify store and Madhav help me out to resolve all my query for getting started with this plugin. Recommended this plugin for refer program for website/store
The Referral Program ‑ Shopjar app is fantastic! It’s easy to set up and offers great features for managing referral and affiliate programs all in one place. The customer service is also excellent—responsive, helpful, and quick to resolve any issues. Highly recommend it!
Quick and effective support with some issues i had. Great stuff
Great service and help in setting up the referrals. Setup takes a bit of a learning curve, but the tutorial videos help a lot. Support call with Madhav was excellent to help troubleshoot my issue.
great app would recommend for others and great service Madhav & kaarthika
Excellent customer service - very efficient.
Madhav, karthika, niha and sakthivel are very helpful and supportive and patience, really loved the app
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