All reviews

Rating Breakdown

  • 5
    95% (93 ratings)
  • 4
    2% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 92% (90)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 3, 2024

Customer service was excellent. Madhav was very helpful and quick to respond.

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 18, 2024

Super customer service from Madhav. All our needed requests or missing features Sakthivel add to the app very fast. The app works good. Easy and simple solution without overcomplicated if somebody needs just a referral system.

Using app

About 1 year

Total reviews

7

Average rating

4.4

5 / 5 Share

June 14, 2024

Is great, the support is fantastic :)

Store

Nutori

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 28, 2024

Perfect onboarding, very helpful, really good and supportive team.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2024

Madhav was extremely helpful and cleared up my issues. Brilliant app and so great to use for an Affiliate Program. Easy to navigate.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2024

Great customer support and user-friendly interface!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2024

The support team is great and always willing to email or schedule a call to help us troubleshoot any issues!

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 15, 2024

Needed help updating DNS Records and the support staff was able to easily fix the issue. The affiliate option seems to be really easy to setup and the staff is open to suggestions if I want to make changes.

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 1, 2024

fantasic app that is easy to setup, support are super helpful and are quick to help. simple and works well for our customers.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2024

My experience with the Shopjar Referral Program has been nothing short of fantastic. Right from the start, the support team has been incredibly helpful and always available whenever I've needed assistance. I've primarily interacted with Madhav, who has proven to be exceptionally skilled and quick in resolving any issues I've encountered. What stands out the most is their commitment to ensuring that my work is as smooth and efficient as possible. They're not just focused on making money from their service sales; they genuinely care about the success of their clients. Recently, they introduced a new app for recovering abandoned carts, and even during this testing phase, their support has been consistent and top-notch. I highly recommend the Shopjar Referral Program to anyone looking for an effective way to generate affiliates and who values having an outstanding support team dedicated to their success.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

It took a little bit to set up, but afterwards this app is very straightforward to use and support has been extremely patient and helpful with us. I'd definitely recommend at this price point if you're just looking to do a basic rewards program to your customers.

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NOOCI

Using app

13 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 12, 2024

Une équipe incroyable ! J'ai rencontré des soucis qu'ils m'ont immédiatement résolus, ils ont ajouté des options à leur module que j'avais demandé et qui n'existaient pas à la base ! Ils sont incroyables vraiment !

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Plouf!

Using app

About 2 months

Total reviews

11

Average rating

3.9

4 / 5 Share

Dec. 2, 2024

Update: I worked with the team to update the landing page. They helped me review the landing page so it looked better on our website. Worked fine until they made some recent "improvements." Now it doesn't clear the pop up that tells you about the improvements and you are frozen. Sent two emails to support. No answer. Don't install until you know that the version of Shopify you have works with this app.

Using app

About 1 year

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for taking the time to share your feedback with us. We deeply regret that your recent experience didn't meet the high standards we strive to uphold. Our latest update, which leverages the Shopify CDN, is designed to enhance the performance of landing pages and branding assets. It's important to note that this update requires the theme app extension to be enabled in your theme. We understand this may have caused some confusion, and we're glad to hear that our team has been able to assist you in resolving this issue. If you feel satisfied with the resolution and support provided, we would be grateful if you could consider updating your review. Your continued support for our app is immensely appreciated, and we're here to ensure your experience is always a positive one.

5 / 5 Share

Nov. 13, 2023

The app is great and easy to use. The support is amazing and is quick to response to my inquiries.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

I selected this app for the value of what it offers and it is working great for my business. I encountered some issues in the functionality once I set it up, but the team was amazingly responsive and helpful in troubleshooting and correcting the issues. Thank you Ramesh and Madhav!

Store

duet

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 26, 2023

Good support from the team ! Easy to use and exactly what we needed. After a few questions, the team was able to help

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2023

Wonderful explanation for the customer service, the demo was complete. Really usefull app to referral new friends

Using app

About 20 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 10, 2023

Great app and if you experience any problems the team solve them very quickly. I would highly recommend

Store

Indulge

Using app

4 days

Total reviews

3

Average rating

5.0