Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.9
feedback
2,146
chart
#790
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
2%
-
Less than a month
16%
-
Less than a year
48%
-
More than a year
33%
Reviews Summary
The reviews for the ReferralCandy Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the support team members such as Roj, Irene, Jessa, Lariza, and Kevin. Customers appreciate the quick responses, efficient problem-solving, and knowledgeable assistance they receive when setting up and using the app. The app itself is praised for being user-friendly, feature-packed, and customizable, meeting the business needs of the merchants. However, there is one negative review that warns about difficulties in canceling the subscription and billing issues, emphasizing the importance of clear communication and transparency in such processes.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 11, 2025
Roj was super helpful walking me through a ton of features and campaign set ups
Thanks so much! I'm glad I could guide you through the features and campaign setups. Let me know if you ever have more questions—happy to help. - Roj
March 11, 2025
Roj is professional and patient. He helped me check my referral program setup and walked me through the test purchase. He's a lifesaver! Thank you Roj!
I really appreciate your feedback! I'm glad I could help you get everything set up and walk you through the test purchase. Don't hesitate to reach out if you ever need assistance again. - Roj
Feb. 26, 2025
Roj was fantastic in helping us integrate this app!
Thank you! I’m really glad I could help with the integration. Let me know if you ever need anything else. - Roj
Feb. 26, 2025
Great experience with Roj on two occasions. Roj managed to assist me efficiently and always sets realistic expectations when it comes to finding a solution for the issue/query. I always get a quick response with the live chat - very impressive!
Thank you so much for your kind words! I'm really glad I could assist you and set clear expectations along the way. If you ever need anything else, feel free to reach out—we're always happy to help. - Roj
Feb. 25, 2025
Quick setup, professional templates and flexible rewards make this a great value referral app. Analytics could be stronger and mobile interface needs work, but the ROI is excellent for small/mid-sized businesses without development resources.
Hi there! Dwight here, I'm the Sr. Customer Success Manager here at ReferralCandy. We would like to thank you for your 4-star review! We're happy to hear that you've had a positive experience with ReferralCandy. If there's anything we can do to improve your experience or make things even smoother for you, we'd love to help. Whether it's optimizing your referral program, answering any questions, or providing additional support, we're here for you. Let us know how we can make your experience a perfect one! :)
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