Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.9
feedback
2,216
chart
#694
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
13%
-
Less than a month
37%
-
Less than a year
34%
-
More than a year
11%
Reviews Summary
The reviews for the Referral Candy Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the support team members such as Jessa, Lariza, Roj, Irene, and Charlie. Customers appreciate the quick responses, knowledgeable assistance, and patience exhibited by the support team in helping them set up and navigate the app. The seamless integration, user-friendly interface, and customizable features of the app are also praised. However, there is a mention of the need for technical expertise for setup and some areas for improvement such as stronger analytics and mobile interface.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 23, 2025
I've been using this tool for a bit now, and overall, it's a solid experience! At first, I had a few questions about how to navigate certain features, but once I got the hang of it, it became really intuitive. What stood out most was Jessa's exceptional support—she took the time to answer every question in detail and even included screenshots to make sure I understood each step. That level of clarity and patience made the learning curve so much smoother. I appreciate how Jessa breaks down complex steps into easy-to-follow parts, which is huge for anyone getting started. Plus, the tool itself is reliable and gets the job done efficiently once you're familiar with it. Highly recommend this tool and Jessa's support to anyone looking for a user-friendly solution with top-notch customer care!
April 22, 2025
Very helpful, thanks Charlie - answered my questions quickly and easily for me to understand. Really appreciate it!
You're very welcome! I'm glad I could help and that everything made sense. Really appreciate you taking the time to leave this review. Don't hesitate to reach out anytime! - Charlie
April 17, 2025
Great app and great customer service, thank you Jessa!
Thanks so much for the kind words! It was my pleasure to help. I'm really glad you're enjoying the app—don't hesitate to reach out if you ever need anything. - Jessa
April 7, 2025
Charlie was personable and patient while helping me with my many questions with launching an affiliate campaign. He made sure my problem was resolved and checked multiple times to ensure that I didn't have any other issues. It was a positive experience contacting support and I feel more confident using the app myself now.
Thank you — I really appreciate that. I'm glad I could help get everything sorted and that you're feeling more confident using the app. Feel free to reach out anytime you need a hand! - Charlie
April 3, 2025
Tested several referral programs compatible with Recharge, and this one is by far the smoothest. Seamless integration and top-notch support. Jessa from customer service was especially helpful :-D
Appreciate the feedback! Happy to hear the integration’s been smooth and that support hit the mark. Always here if you need help with anything else. - Jessa
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