Referral Candy & Affiliate
Grow your brand with customer referrals & affiliates
Rating
4.9
feedback
1,460
chart
#904
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
11%
-
Less than a month
36%
-
Less than a year
37%
-
More than a year
14%
Reviews Summary
The reviews for the ReferralCandy Shopify App are overwhelmingly positive, with users praising the ease of setup, seamless integration with Shopify, and the exceptional customer support provided by the team. Many users highlighted the effectiveness of the app in running referral and affiliate programs, boosting sales, and turning happy customers into brand advocates. The support team, including individuals like Jessa, Roj, Jon, and Charlie, received high praise for their responsiveness, patience, and willingness to go above and beyond to help users resolve issues and maximize the app's potential. Some users mentioned minor challenges in setup but emphasized that the support team's assistance made the process smooth and enjoyable.
Highlights
Review RSS Feed
All reviews
Feb. 9, 2026
Good app, we get a ton of referral orders on the platform, and just engaged the Affiliate. Jovan crushed it for customer service.
Really appreciate the shoutout. I’m glad I could help, and it’s great to hear you’re getting strong results from both referrals and affiliates. Always here if you need a hand with anything. - Jovan
Feb. 9, 2026
Really responsive support. Had issues with Tremendous integration, but got patient support to get it working. Thanks!
Thanks for sharing this! I’m glad we were able to work through the Tremendous integration together and get everything running properly. Don’t hesitate to reach out if anything else comes up. - Riz
Feb. 6, 2026
To all Shopify merchants, please be extremely cautious before installing the ReferralCandy app. Make sure you review every detail carefully so you fully understand how their service works. Once the ReferralCandy app is installed, they automatically consider your account enrolled and will charge you USD $29—even if you never used any of their services. Even after uninstalling the app from your Shopify store, they do not treat the uninstall as a cancellation of service. They continue to charge your account without verifying whether you are satisfied with their service or whether you used it at all. The charge appears suddenly through Shopify, and they refuse to issue refunds. To make things worse, Shopify does not get involved in fund‑related issues when the charge comes from an app provider. If the app provider refuses to refund you, there is nowhere to seek help or resolution. This creates an extremely unfair and stressful experience for small merchants like us, and it has been deeply disappointing.
Hi there, I'm sorry to hear about your experience. We'd like to look into this and see what we can do. Please expect to hear from us very soon. - Jaime R.
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