Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.9
feedback
2,184
chart
#899
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
2%
-
Less than a month
16%
-
Less than a year
49%
-
More than a year
32%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews regarding its customer service and support team. Many users praised specific team members like Kevin, Jon, Irene, Jessa, and Katherine for their quick responses, efficiency in resolving issues, and overall helpfulness. Users highlighted the app's user-friendly interface, powerful features, and ease of customization. The support team was commended for going above and beyond to assist users in setting up campaigns, resolving bugs, and providing guidance. However, there was one negative review that criticized the app for its pricing structure and difficulties in canceling the subscription.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 23, 2024
I have tried most of the big decently-priced referral apps and this app seems to do almost everything I need. Other ones missed features, or had some things broken. Not everything is perfect in Referral Candy either, but so far seems the best one for my needs. The customer service is excellent and helps fast with the things you don't understand. Thanks Irene for help!
Dec. 18, 2024
As a new customer, we encountered some challenges while setting up the app, but we’re incredibly grateful for Roj’s outstanding assistance. He has been nothing short of exceptional in guiding us through the process. His extensive knowledge and expertise have made a significant difference in resolving our issues efficiently and effectively. On top of that, his friendly and professional demeanor ensures an excellent customer service experience. We truly appreciate his support and commitment to helping us succeed with the app!
Dec. 11, 2024
supporter is good
Thank you and it's my pleasure to have assisted you. :) - Roj
Dec. 10, 2024
Great service from Lariza and the ReferralCandy team! They helped us resolve our issue with incredible patience and kindness. So grateful for their assistance with our referral page. Five stars to the service team!
We highly appreciate this feedback. Please get back to us anytime you need help. Thank you! - Lariza
Dec. 10, 2024
Absolutely top quality service.
Thank you so much! You are amazing! - Roj
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