Referral Candy & Affiliate

Oct. 3, 2023

I'm in the process of setting up my first campaign with Referral Candy. Currently, some of the issues I've had will be solved with some planned updates they will be doing (right now, only one campaign can be active, and other non-active campaigns can't be edited while the campaign is active). Once this is solved, that will help. I chatted with Jon, and he was very helpful in providing direction for a "workaround" as well as alternative ways that I can solve the hiccups in the campaign set up. Thank you Jon.

May 10, 2023

Has lots of great tools. Recent update allowing it to work with Subscriptions was really key for us, so I'm glad they've added it. Email templates are slick and look nice. And Innah in customer service was very patient and thorough in helping us work through the integration.

May 15, 2023

UX can be improved in terms of functionality and ease of allowing customers to edit things without a developer. However, both Cris and JC were wonderful in assisting with any help that was needed and any questions we had. Customer Support was great and responsive.

April 21, 2023

Good application! Handy to be able to give cashback and not just a coupon. If there are any questions, customer service is quick and clear. We had questions about making the widget visible on one of our pages, and JC helped us a lot

April 19, 2023

The app has some quirks and user interface issues that caused me to reach out to support, but Katherine was able to help me diagnose and resolve the problems.

April 13, 2023

JC was very helpful today, clearly explaining all the features of the app. The app itself haven't tested properly yet

March 24, 2023

Getting support with issues is a bit clunky as you have to email the team. But once they receive the message it works fine. Jon was very helpful and resolved my query on time.

March 23, 2023

Easy to install and use without any development/integration work. Referral Candy does everything it says on the tin. The support was quick to respond and willing to assist where necessary. I can highly recommend as referral provider with low to no barriers to entry and use.

March 14, 2023

Set up for things like this never go as smoothly as you'd hope. Everyone's business has nuisances. Referral Candy's support has been super helpful and patient with us. Thanks to Katherine and Jessa.

March 9, 2023

The support team is really hands on. Jessa has really helped us launch our programme successfully. Whenever I have needed one on one attention and assistance, I have received it. I am quite positive about the results we will see from partnering with Referral Candy.

Jan. 18, 2023

Just going through the onboarding process and Lorraine has been very helpful. Only giving it 4 stars because we haven't tested the app out fully yet. Will update if it proves to be what we're looking for.

Jan. 10, 2023

Katherine with support is awesome! She was super helpful, as the app itself is not very intuitive to set up. But we'll see how it goes once it's activated!

Jan. 5, 2023

Pretty straightforward to use. I am still a little confused with the Klaviyo integration. Still a little too new to see any real results yet. Customer service is top notch, and always very quick to reply. Katherine has been extra helpful.

Dec. 12, 2022

Katherine was super helpful with answering my questions and helping me out with some technical issues. She was very prompt in her responses! Thanks Katherine.

Nov. 30, 2022

Still trying to get set up for this app, but the online support team on chat and email have been great. Jon, Cris, Jelson, Hannah and Katherine are just some people who have been there to support and very helpful. Hoping to get this live for our company soon.

Nov. 24, 2022

The support of Jon is super. The app does what it says, and has the best options compared to others if you look for a referral program. For our business it turns out not to be marketing tool we need. But I am glad we tried.

Nov. 21, 2022

Excellent customer support. The app was simple to configure and works well with no issues. My only suggestion would be have the app create its own folder for the coupon codes

Nov. 16, 2022

Excellet support. I was having a hard time figuring our how it all works and support was there to guide me.

Oct. 26, 2022

J'utilise cette application depuis plusieurs années, ça fonctionne bien, le programme de parrainage est efficace. Seul souci : c'est cher

Sept. 12, 2022

The app can be tough to figure out, but the chat feature has been amazing! I worked with Katherine who answered each and every question I had; she was beyond helpful in getting everything sorted out.