Referral Candy & Affiliate
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Very helpful customer service, Jessa went above and beyond to assist with a difficult issue that we had regarding a referral payment and stuck with us until it was solved. Whenever I've had a question the team have always been quick and proactive to respond.
Roj's service is excellent, and they resolve issues very efficiently. We're currently trying out this app and hope it performs well.
Really appreciate this! I'm happy we were able to get your concerns addressed without too much hassle. Excited for you to explore what the app can do, and I hope it delivers great results for your business. Thanks for giving us a try. - Roj
Super impressed with the customer service from ReferralCandy! I chatted with Romeo and he was very thorough in helping me walk through step by step what I roadblocks I was finding to activate a campaign!
Thank you for the awesome feedback! I’m glad we could work through those campaign activation roadblocks together. I always want to make sure everything is clear and that you feel confident moving forward. Hope your campaign takes off. - Roj
Thanks for leaving us a review! We appreciate you choosing our app and hope it’s been a great addition to your business. If you ever need a hand with anything, we're here to help. - Riz
こちら側で検証する際に手厚くサポートしていただけた。
Thank you for your review! I’m happy I could provide the support you needed during your testing process. If you have any other questions or need further assistance, feel free to reach out anytime. - Riz
Very well-built app. Lots of settings to configure, but that’s what makes it so flexible and practical. The support team is very responsive. Highly recommended!
Thank you for the recommendation! I'm glad you're finding the app flexible enough to fit your needs. There are plenty of settings to explore, and we're always happy to help you make the most of them. Really appreciate the support. - Charlie
We have had a great experience with this app so far. Support replies within minutes and support agents are super friendly and helpful. Shoutout to Jovan who got us on the right track.
Thank you for the lovely review! I’m happy I could help get you on the right track, and it’s great to hear you’ve been enjoying the app so far. Wishing you lots of success with your referral program. - Jovan
Had some difficulty configuring the app with my subscription service, but I got help from Roj over google meet and he helped me set it up step by step, he also explained everything as we proceeded.
Thanks for sharing your experience! I’m glad I could walk you through the setup and help get everything working with your subscription service. It was a pleasure going through each step with you, and I’m happy we got it sorted out! - Roj
Assistance was prompt and professional.
Thank you for the kind feedback! I’m glad I could assist and make the process as smooth as possible. Really appreciate you taking the time to share this. :) - Riz
Jessa has taken me through the steps to get my flow working how I wanted it. Try it, it's a good app.
Thank you! I’m really glad we were able to get your flow working the way you wanted. It was great helping you through the setup, and I really appreciate you giving the app a try. - Jessa
Jessa was great. Fixed my issue with the target audience in just a minute or so.
Thanks so much! I’m glad I could help get the target audience issue sorted out quickly. Always happy to jump in and help whenever you need us! - Jessa
Thank you so much for a 5-star rating! We really appreciate it. Please reach out anytime you need assistance. :) - Riz
Jessa helped out tremendously during our onboarding process. The dev team accommodated our issue and even added a feature within 24 hours which is just absolutely fabulous in terms of Support. Product is great and support is fantastic!
Thank you so much for the kind words! It was a pleasure helping you through the onboarding process, and I’m so glad we were able to get the issue sorted quickly with the help of our dev team. Really happy to hear you’re enjoying the product and support! - Jessa
We've had a great experience with ReferralCandy. The setup was straightforward, and it integrates smoothly with Shopify. It made launching our referral program much easier, and the customization options are flexible enough to match our brand. Their support team is also responsive and helpful whenever we have questions. Overall, it's a reliable solution for growing customer referrals and we highly recommend it.
Thank you so much for your thoughtful review! I'm really glad to hear the setup went smoothly and that ReferralCandy has been a great fit for your Shopify store. We truly appreciate your recommendation, and we're always here if you need any help as your referral program continues to grow. - Riz
Amazing support from Riz and the rest of the team; they helped me fix some bugs before launching my referral program.
Thank you! I'm really happy we could help get everything ready before your launch. Best of luck with your referral program, and feel free to reach out anytime if you need support along the way. - Riz
ReferralCandy has been great. I like the functionality of the platform as it will help me manage both referral and ambassador programs with ease. The native functionality of the app is exactly what my business needs and it is great to have all of this managed in one place, rather than having to cobble together a solution across multiple platforms. I had a technical issue (completely my fault) and Eunice was incredible at helping me fix the issue. Super responsive and helpful and made the process of resolving my mistake completely painless.
Thank you for such a thoughtful review! I'm so glad I could help get everything back on track and make the process as smooth as possible. Wishing you all the best with your referral and ambassador programs, and don't hesitate to reach out if you ever need a hand. - Eunice
Amazing service from Charlie at Referral Candy - we had a small error (that was our fault) and Charlie was able to resolve it smoothly and efficiently.
Thank you so much for the kind words! I'm glad we were able to get everything sorted out quickly. It was a pleasure helping you, and I'm always here if you need anything else. - Charlie
This is the first time I've set up an app. Romeo was very patient and generous with his time in getting me through all the steps. His knowlege of the platform made the experience fast and painless, kudos to him. And thank you Romeo it was pleasure to work with you.
Thank you so much for the thoughtful feedback! I’m really glad I could help guide you through your first app setup and make the process feel fast and painless. It was a pleasure working with you as well, and I’m always here if you need any help moving forward. - Romeo
Charlie was just a great help!! Answered all my questions so quickly and helped me with our configuration. Easiest platform yet
Thanks a lot for the kind words! I’m happy I could help answer your questions and get the configuration sorted out smoothly. Glad to hear the platform has been easy to work with so far. - Charlie
Jessa was really nice and helpful! We had a great chat and was quick in her responses! We figured it out fast and easy! :)
Thank you so much! I really enjoyed our chat as well, and I’m glad we were able to figure everything out quickly and easily. Feel free to reach out anytime you need help - Jessa
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