Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.9
feedback
1,470
chart
#646
All reviews
Review RSS Feed
June 26, 2023
Lorraine Garcia coming through with the killer customer service! Extremely attentive, thorough and happy to answer all the questions I had! One of the best things about referral candy for me!
Client satisfaction is our top priority, so we always strive to deliver the best customer experience. Thanks so much for this great review. :) - Lorraine
June 26, 2023
day 1 on trial version - support on setup is AMAZING - JC went thru everything - off to a great start
We are looking forward to see great results from your referral campaign as the months/years go on! Thank you for this review, by the way. :) - JC
June 25, 2023
I had hard time integrating ReferralCandy with Shopify. Specifically, it was my Klaviyo part. JC asked for my screen record and precisely pinpointed which step I missed. It was a prompt response and a swift resolution. I went on finished my set up. I am very happy with JC's support!
Pleasure is all mine. Thank you so much for your time and patience today, and for writing an amazing feedback about our support and app. :) - JC
June 22, 2023
JC from Referral Candy was immediately responsive once I signed up late at night. He immediately made contact, enabled me to onboard myself at a quick pace and then followed up to cover off on questions the next day that had come up during onboarding. He proactively outlined best practices that were most relevant once he reviewed my initial setup and then went through a live/engaging Q&A on my outstanding questions. 10 out of 10 service!
This type of feedback helps me and our team to always deliver the best product and customer service. We can't thank you enough for writing such a beautiful review about ReferralCandy in general! :) - JC
June 21, 2023
Very easy to setup and JC was very helpful with recommendations to get things setup up properly based upon our use case.
Thanks for this great feedback! We're super excited to see how your customers would benefit from your referral program. - JC
June 21, 2023
Appreciated ease of use and supports availability. Ines was extremely nice and helpful. Definitwly reccomed to start referral program
We look forward to seeing great results in your referral campaign! Thank you. - Ines
June 12, 2023
Cris from Referral Candy has been of amazing assistance getting our domains live with ease! Highly recommend this app and Cris!
You were such a delight to talk to as well. Thanks again for writing this review. :) - Cris
May 26, 2023
Jessa is so helpful when it comes to set up and getting the best results from our affiliate and refer a friend schemes. Can recommend!
Glad you can now start using our services and get your customers to start referring their friends! Thank you again for this review. - Jessa
May 18, 2023
Amazing support, Chris is great and makes sure that I have everything I need. Support also customized different things, which made everything super smooth. Highly recommend!
You've been amazing to work with as well! Thank you so much for writing this feedback. I really appreciate it. :) - Cris
May 12, 2023
Great app and the support is amazing. I had one bug and the fixed in less than 24hs. Thank you very much Ines and team for everything!
We are here to help you anytime. I'm so happy that you've taken the time to write a review about our services. :) - Ines
May 11, 2023
Easy to setup and user friendly platform! Furthermore, JC from customer service was really helpful and responsive, sharing best practices and tips!
It was my pleasure assisting you with your concerns. Thank you!! :) - JC
May 10, 2023
Both speedy and spectacular customer service. Jon has been a true delight in addressing our requests!
You were a delight to work with as well, and thank you so much for writing a review. :) - Jon
May 10, 2023
We really like referral candy, they even helped us migrate from one platform to shopify this year and helped us with issues we encountered. big thanks to JC Fajardo for assisting us with our concerns.
You are most welcome, and thank you as well for writing a review about our services. - JC
May 9, 2023
So far, I've had a great experience with Referral Candy. It was easy to set up and the platform has helped my customers to spread the word about our brand. These referrals have led to thousands of dollars in additional revenue at a minimal acquisition cost. Customer service has been helpful when needed. Jon was very quick to respond to a question I had and he actually followed up to ensure that everything was still find a few days after the fact! For the right business, Referral Candy can be a game changer.
Thank you so much for this amazing feedback! We are so happy to know that our services have been a great addition to your business. We look forward to seeing a better performance from your campaign in the future. :) - Jon
May 9, 2023
Hjælpsom service, der fik løst vores problemer til sidst. Tak for hjælpen Lorraine :) Jeg er meget spændt på at se hvad referralcandy kan gøre for min shop.
Thank you sooo much for writing a review. Please reach out anytime you need help. - Lorraine
May 8, 2023
Cris' customer service was excellent when I reached out for assistance. They knew exactly what my concerns were and provided swift and actionable advice. Thank you Cris!
It was my pleasure helping you out! :) - Cris
May 8, 2023
Innah was super helpful when I reached out for set up questions. We're excited to start using ReferralCandy and are pleased with what we've seen so far!
We are so excited as well to see how your referral campaign will perform. Thank you for this review also. :) - Innah
May 8, 2023
Katherine skillfully worked with ReferralCandy’s engineering team to get two bugs that we reported fixed in an efficient manner. Thanks, Katherine! Our team is looking forward to launching our referral program using ReferralCandy very soon.
We appreciate your patience on the concerns you raised. Thank you so much as well for writing this review. Please do let us know anytime you need assistance. :) - Katherine
May 2, 2023
Amazing Customer Support from Cris. She was able to answer all of our questions and give the solutions that fits our needs. 24 hour online chat is really helpful.
You were also a delight to work with. Look forward to seeing great results in your campaign. - Cris
May 2, 2023
Katherine has been super helpful and responsive! Very grateful to have had her help which made the overall experience much better.
We're always here to help our merchants. I'm so glad that I was able to help you out today. - Karen