Referral Candy & Affiliate

Lorraine was great just now with customer service. Their online chat help is great!

Thank you Jessa and Lorraine for the assistance. They gave me immediate resolution to my concerns.

Lorraine from the support and the technical team has been very helpful in setting things up for me. I required a special setup and that got handled quickly.

We are new to using the app so this is a review for support... Absolutely the best support of any app I've used! JC was super responsive and helpful in resolving a problem we had and followed up to make sure things were working and if we needed any further help. Thanks for all the help JC! I definitely recommend giving Referral Candy a try.

Referral Candy is amazing! It's super user-friendly and has everything you need, and the support team is amazing. Innah is always available to help, and she is fantastic.

5 stars so far. We have only installed the App today and the setup has been really straightforward and Katherine was really helpful and answered all of our setup questions within minutes. We hope to see great results from such an easy to use App. And even better that it integrates with Klaviyo!

We encountered an issue with our billing that would have been very costly for our company. We shared the issue with Lorraine, who was a joy to liaise with on the issue, and who helped us process a refund that was due to our own careless error. This 5 Star review is fully deserved for the honesty and understanding that Referral Candy has demonstrated, and we're not certain many companies these days would go this extra mile for its customers. Would definitely recommend this company and its app.

Just got off chat with customer rep - Cris. She was so quick to resolve my problem obviously knows her stuff. She even went beyond and above to ensure i was more than please with the app. I rarely write reviews but she sure deserves an acknowledgment of her good work. Moreso the app is so easy to use and only app that could give me the customization i needed for a referral program.....i love the app and customer support was top notch.

Innah was super helpful and sweet. She helped us set up our first referral program through Klaviyo and Referral Candy!

I just got off a chat with their customer service rep. JC and he was AWESOME! I needed help with the referral program and looking for advice. JC was extremely helpful, patient, polite and took the time to explain everything thoroughly. I own Www.hotlinepepper.com and as a small business owner, it's very nice to receive helpful customer service like from JC. The website is very user-friendly and I highly recommend using Referral Candy . 5 STARS .Thank you so much.

So far I'm on the trial version but everything seems to be working great and the customer service is amazing, they're very quick in their replies and very thorough with their help. I had the pleasure to talk to JC who answered all my questions in the utmost detail and provided me with the help that I needed.

Excellent customer support! JC has been supporting us since the beginning, from the implementation and setup until the pick up of the program! thanks JC!

Ines was very fast and helpful when I needed support and the GUI is very comprehensible. Overall very pleased so far!

day 1 on trial version - support on setup is AMAZING - JC went thru everything - off to a great start

I had hard time integrating ReferralCandy with Shopify. Specifically, it was my Klaviyo part. JC asked for my screen record and precisely pinpointed which step I missed. It was a prompt response and a swift resolution. I went on finished my set up. I am very happy with JC's support!

JC from Referral Candy was immediately responsive once I signed up late at night. He immediately made contact, enabled me to onboard myself at a quick pace and then followed up to cover off on questions the next day that had come up during onboarding. He proactively outlined best practices that were most relevant once he reviewed my initial setup and then went through a live/engaging Q&A on my outstanding questions. 10 out of 10 service!

Very easy to setup and JC was very helpful with recommendations to get things setup up properly based upon our use case.

Appreciated ease of use and supports availability. Ines was extremely nice and helpful. Definitwly reccomed to start referral program

Cris from Referral Candy has been of amazing assistance getting our domains live with ease! Highly recommend this app and Cris!

Jessa is so helpful when it comes to set up and getting the best results from our affiliate and refer a friend schemes. Can recommend!