All reviews

Rating Breakdown

  • 5
    89% (1,941 ratings)
  • 4
    9% (189 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (17 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 25, 2023

Benz Jalali solved all my doubts! I couldn't really give a try on the app yet, but all the configurations and customizations seem great for us! Thanks!

Using app

23 days

Total reviews

5

Average rating

5.0

Developer Reply

It has been a pleasure assisting you today! Can't wait to see great results in your campaign! :) - Benz

5 / 5 Share

Jan. 24, 2023

We are excited to try out the app and had a number of questions, their customer service team was very helpful in answering them promptly and accurate. It is nice knowing the Development Team and Customer Service Team work closely. Thank you Jessa, for your help. We are excited to see what ReferralCandy can do.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy to have assisted you today. Thanks also for writing an awesome review. :) - Jessa

5 / 5 Share

Jan. 24, 2023

just getting set up, it's pretty easy to use but i had a few questions, even on the chat support, super quick - Lorraine is a superhero

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Wow! Thank you for your kind words! I really appreciate it. Let us know if you need any assistance and we'll be here for you! - Lorraine

5 / 5 Share

Jan. 19, 2023

Overall good experience with the app so far, it's early days but the customer support has been very good. I received quick and efficient service from Benz.

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

I'm glad I was able to assist! Reach out to us any time if you need assistance! - Benz

5 / 5 Share

Jan. 12, 2023

5* so far. The customer support team are very quick to respond and are very helpful. I am going through the activation session now, fingers crossed everything goes smoothy.

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the review! Let us know if you need assistance!

5 / 5 Share

Jan. 10, 2023

JC was very patient with all my questions. He helped me on all settings, progress. One of the best experience.

Using app

About 22 hours

Total reviews

3

Average rating

5.0

Developer Reply

I'm glad to be of help! Let us know whenever you need assistance! - JC

5 / 5 Share

Jan. 9, 2023

I installed the app yesterday and today JC reached via chat to ask if I had any question we jumped on a zoom call right away and he helped me answer all my questions regarding Referral Candy and integration with Klavyio and Shopify! this app seems terrific and great customer service experience!

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! Let us know whenever you need assistance! - JC

5 / 5 Share

Jan. 6, 2023

We're just getting started with this app, but already seeing a meaningful impact and daily uptick in referrals. The support team— Jon & Cris— were incredibly helpful in getting our program up and running. I can't wait to see what comes of it for our brand!

Store

Nyssa

Using app

5 months

Total reviews

5

Average rating

4.8

Developer Reply

We are glad we were able to help out! Let us know if you have further questions! - Jon+Cris

5 / 5 Share

Jan. 5, 2023

Just had a demo with JC and he helped me tremendously, he showed me all ins and outs of Referralcandy. keep up the good work!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! Let us know whenever you need assistance! - jC

5 / 5 Share

Dec. 21, 2022

Thanks for the help, Jon! Appreciate the quick and efficient customer service and follow-through. Referral Candy has so far been very easy to use and implement.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! Let us know whenever you need assistance! - Jon

5 / 5 Share

Dec. 16, 2022

Alex and Jon have been great to work with in getting our referral program created and configured. Installation is pretty easy and straight forward, but Jon was very attentive in making sure all my questions were answered and I didn't have any lingering issues. Thanks Jon!

Using app

14 days

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate your review! Let us know whenever you need assistance! - Jon+Alex

5 / 5 Share

Dec. 15, 2022

We have just started using the app and so far the support has been really great, especially from Cris Lopez, who has taken time to guide us on setting up our first campaign. Cris is always very fast to respond when we have questions or need support. Overall a great app and great service.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

It was my pleasure assisting you today, and please reach out anytime you need assistance. Thanks also for writing a review! :) - Cris

5 / 5 Share

Dec. 15, 2022

App works great and easy to use. Lorraine from Referral Candy has been most helpful and prompt with her responses. Great!

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

You were awesome as well! Thanks for taking the time to write this review, I really appreciate it. :) - Lorraine

5 / 5 Share

Dec. 14, 2022

Great service and willingness to help set up program! As soon as we signed up, Benz reached out to us to help in any way to get a seamless start.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Proactive reach out to our merchants had been one of our major focus lately, so it's great to know that you appreciate it. Thanks for this feedback and let us know anytime you need help. :) - Benz

5 / 5 Share

Dec. 13, 2022

The app is easy to install, customize and share with customers. Most importantly the support received is impeccable. From the start Katherine answered all my questions, looked into case studies for me and always followed up promptly. Most companies you have to wait days to hear back from someone, but she always responded within the same day sometimes within the hour. She helped me work through some issues we were having (our fault not the apps) and followed up to ensure everything was taken care of. Thanks Katherine!

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

Developer Reply

This is an amazing review. Thank you so much and I really do appreciate it. We are so excited for your referral campaign to do its best. :) - Katherine

5 / 5 Share

Dec. 6, 2022

I've used this app for 3 businesses now, all on the ReCharge platform. It's best in class for that use case. My most recent experience had a challenge with integrations but JC and Jon were top-notch/10-out-of-10 in helping resolve the issue and get us cranking!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

You are most welcome! We're glad to have assisted you with your concern and thank you for trusting us to run the referral campaign for your 3 businesses! :) -Jc and Jon

5 / 5 Share

Dec. 5, 2022

Great app, super useful, easy to use. JC was incredibly helpful in answering my questions, and he was also very quick at doing so.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Pleasure was mine. :) Thank you for this amazing feedback. -JC

5 / 5 Share

Dec. 1, 2022

Jelson was very helpful with his friendly and swift responses! Would be handy if the referral program could be temporarily deactivated within the app however given how efficient the customer service was it's not too big a drama.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for writing a feedback and we will circle it back with the team. Please reach out anytime you need help. :) -Jelson

5 / 5 Share

Nov. 30, 2022

Cris, Karen and Jelson helped me fixing a problem with a flow idea i had. Thank you for the fast responses and your kindness.

Store

GOT BAG

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

You are welcome, and thanks also for writing a review. :) - Cris, Karen and Jelson

5 / 5 Share

Nov. 30, 2022

It's really good service! I had a problem and went to ask them very late. Got back to me quickly and have been helping me with my problem. I think they are 24 hour customer service.

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

Helping out our clients is what we do best. ;) Thanks for this review and feel free to reach out anytime you need help. -Benz