Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.8
feedback
2,175
chart
#851
All reviews
Rating Breakdown
Review RSS Feed
Nov. 29, 2022
Great customer support, especially from Ines and Jon. I'm able to get any questions answered in seconds which really speeds up the process. Very well documented as well.
Wow! This is such an amzing feedback. Thank you so much and it was our pleasure talking to you. -Ines and Jon
Nov. 25, 2022
Hannah was great! Very helpful! She answered all of my questions and solved my problem. I had tried to set up a phone call with another person but he flaked on me so Hannah restored my faith :-)
Apologies if we missed your initial call request, but rest assured this has been taken care of. You were lovely to talk to by the way, and thanks for this review. - Hannah
Nov. 25, 2022
Jon was great! very helpful and got back to me quickly to solve the problem and answer any questions I had
You are very welcome, and thanks also for your feedback. :) - Jon
Nov. 23, 2022
I am writing this review for the recent experience I had with Jessa. I needed additional info for one of our customers, and she was very quick with her help. Provided me with the best course of action for the situation moving forward. It's rare to find a company with a very responsive and helpful support live chat.
Thanks for the review! Happy to have been able to help :) - Jessa
Nov. 22, 2022
The site is a little difficult to understand but Jon from the CS team was super helpful in answering all my questions.
Hey! I'm happy to have shed some light. It was a pleasure assisting you! I appreciate the review. - Jon
Nov. 22, 2022
Excellent customer support from the Referral Candy team who were able to assist with our query and come to the ideal solution right away.
Thank you for the review! We appreciate the positive feedback!
Nov. 16, 2022
Great app. I had a few technical issues initially but they were resolved. Ines took the time to listen and help me solve the issue as quickly as possible.
Thank your for the review! I definitely appreciate your kind words! - Ines
Nov. 16, 2022
Hey! We have been using Referral Candy for almost a couple of years and it is great how easy it is to have a Referral Program thanks to them. The support is excellent and especially JC has been really helpful with all our needs and questions :)
I appreciate the review! Thanks for being with us for the past years! - JC
Nov. 14, 2022
An easy to use application, although I had some problems with it, but it solved that too, thanks JC!
Happy to have helped you out on this! Just hit us up when you need assistance! - JC
Nov. 10, 2022
Hi, I have just finished setting up this referral app with the help of Jon. The support is excellent and so far I've found the app extremely easy to set up. Looking forward to seeing some results.
Thank you for the review! It was a pleasure assisting you in setting up. - Jon
Nov. 10, 2022
Thanks JC, super helpful and supportive. The tool works well and has many tutorials on their website. cheers
I appreciate the review! Glad you like our articles too! - JC
Nov. 7, 2022
Great way to generate discount codes and huge thank you to Cris who helped me quickly and efficiently with any issues we were experiencing. Amazing customer service
It was my pleasure assisting you. Please reach out anytime you need help. - Cris
Nov. 3, 2022
Referral Candy's support staff were excellent and were able to resolve my query quickly. A worthwhiel experience
Thanks for this feedback, I really appreciate it. Feel free to reach out anytime you need help!
Nov. 2, 2022
Great app and customer Service Katherine was very helpful when I had questions I am excited to implement this app
We're excited with you!!! Thank you for the review. Reach out whenever you need assistance - Katherine
Nov. 2, 2022
Katherine was very helpful with a small issue we were having. Turned out to be a "user error", however she stuck with me and resolved the problem.
Thank you for the review! Assisting you was a pleasure :) - Karen
Nov. 2, 2022
JC provided some amazing support. It ended up being user error on my end and he was very gracious and informative in his responses as we were troubleshooting!
It was my pleasure assisting you. Please reach out anytime you need help. - JC
Nov. 2, 2022
Good, swift customer service and ap works well. No complaints from our side, and program works well.
It was a pleasure assisting you with your concerns, and thank you so much for writing a review about our app. :) - Hannah
Oct. 31, 2022
The interface is great to use. Perfect customer service (Jessa) easy setup and works fine. Would be nice to automaticly had some translations (for the future)
Thanks for this feedback, I really appreciate it. Feel free to rach out anytime you need help. :) - Jessa
Oct. 25, 2022
Hi, I have just finished setting up this referral app with the help of Katherine and Jelson. The support is fantastic and so far I've found the app extremely easy to set up. Looking forward to seeing some results.
Happy to know that you like our services! Looking forward to an awesome performance of your referral program. - Jelson & Katherine
Oct. 24, 2022
Had some trouble getting this app going at the start. Cris went out of his way to help get this set up. He was very responsive and consistently helpful for the full week when we were setting this app. The app is great as well - lot of room for customisation
Thank you so much for the review. Please do not hesitate to reach out to us anytime you need help. - Cris