Referral Candy & Affiliate
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Amazing support, Chris is great and makes sure that I have everything I need. Support also customized different things, which made everything super smooth. Highly recommend!
You've been amazing to work with as well! Thank you so much for writing this feedback. I really appreciate it. :) - Cris
Great app and the support is amazing. I had one bug and the fixed in less than 24hs. Thank you very much Ines and team for everything!
We are here to help you anytime. I'm so happy that you've taken the time to write a review about our services. :) - Ines
Easy to setup and user friendly platform! Furthermore, JC from customer service was really helpful and responsive, sharing best practices and tips!
It was my pleasure assisting you with your concerns. Thank you!! :) - JC
Both speedy and spectacular customer service. Jon has been a true delight in addressing our requests!
You were a delight to work with as well, and thank you so much for writing a review. :) - Jon
We really like referral candy, they even helped us migrate from one platform to shopify this year and helped us with issues we encountered. big thanks to JC Fajardo for assisting us with our concerns.
You are most welcome, and thank you as well for writing a review about our services. - JC
So far, I've had a great experience with Referral Candy. It was easy to set up and the platform has helped my customers to spread the word about our brand. These referrals have led to thousands of dollars in additional revenue at a minimal acquisition cost. Customer service has been helpful when needed. Jon was very quick to respond to a question I had and he actually followed up to ensure that everything was still find a few days after the fact! For the right business, Referral Candy can be a game changer.
Thank you so much for this amazing feedback! We are so happy to know that our services have been a great addition to your business. We look forward to seeing a better performance from your campaign in the future. :) - Jon
Hjælpsom service, der fik løst vores problemer til sidst. Tak for hjælpen Lorraine :) Jeg er meget spændt på at se hvad referralcandy kan gøre for min shop.
Thank you sooo much for writing a review. Please reach out anytime you need help. - Lorraine
Cris' customer service was excellent when I reached out for assistance. They knew exactly what my concerns were and provided swift and actionable advice. Thank you Cris!
It was my pleasure helping you out! :) - Cris
Innah was super helpful when I reached out for set up questions. We're excited to start using ReferralCandy and are pleased with what we've seen so far!
We are so excited as well to see how your referral campaign will perform. Thank you for this review also. :) - Innah
Katherine skillfully worked with ReferralCandy’s engineering team to get two bugs that we reported fixed in an efficient manner. Thanks, Katherine! Our team is looking forward to launching our referral program using ReferralCandy very soon.
We appreciate your patience on the concerns you raised. Thank you so much as well for writing this review. Please do let us know anytime you need assistance. :) - Katherine
Katherine has been super helpful and responsive! Very grateful to have had her help which made the overall experience much better.
We're always here to help our merchants. I'm so glad that I was able to help you out today. - Karen
The customer service is fantastic, very quick and efficient. I know that we can count on their help in the slightest problem. Thank you JC, your help has been highly appreciated
I also apprecitae your kind words and it was my pleasure assisting you with your concerns. - JC
Quick response from JC. Looking forward to completing the set up process. My question was answered in a timely manner. Much appreciated. Thanks JC!
We're also looking forward to seeing how you run your referral campaign to success! Thanks so much for this review as well. - JC
The app has very good customer service. And You can use it easily.Just gogogogogogogogogogogogogogo
It was so nice to meet and assist you today. Thanks also for writing a review. :) - JC
Jon is always helpful and prompt with his replies.
I appreciate the review! Just hit me up whenever you have questions. I got you! - Jon
J.C. provided excellent customer service and overall I have no complaints about the referral program.
Thank you so much for writing a review. I really appreciate it. I was glad to have assisted you with your concerns. :) - JC
Genial la asistencia por el chat, resolvieron mi duda y ayudaron a configurar todo correctamente. Por cierto, me atendió JON ;)
Thank you for your review! It was a pleasure assisting you! - Jon
JC was very friendly and helped me understand the app, and explained all the settings. Now I need to get everything working. He left me an email to contact him for follow ups. I am happy.
Thank you so much for this awesome review! Please get back to us anytime you need help. :) - JC
Support was more interested in getting me to write a review than solving my issues. Sending the standard request about 4 times while I still had many questions. Now while I didn't leave a review for the 4 times mentioning I would like the app WORKING first, they don't seem to respond for days on end and skip over questions that are in an email, very annoying UPDATE: Issues solved
Thank you for the feedback. We understand how these requests could get annoying at times. Our engineers are already looking into your most recent concern and a Customer Success Manager will get in touch with you to ensure your that our app is working for you,
Ok seriously Jon is super awesome and helped out so much with integrating this app into our online store 10/10 go talk with JON he's got your back on any problem
Hey! Thanks for the review. Real splendid. I appreciate it! Hit us up any time if you have other concerns. - Jon
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