Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.9
feedback
1,470
chart
#646
All reviews
Review RSS Feed
March 20, 2023
Great app and amazing support from JC and Jelson to help me get the most out of it and answer all my questions.
It was our pleasure to have assisted you with your concerns. Thank you for this review. :) - JC and Jelson
March 20, 2023
worked with JC from their customer support. he has provided a demo and made sure the referral candy is set up for us.
Looking forward to seeing great results on your referral campaign. :) Let us know whenever you need assistance. - JC
March 17, 2023
Great app and great support by Ines, fast, flexible and on point. Looking forward to see how the marketing option further develops our shop.
Thank you for the review! I'm excited for you! Send us a message if you need assistance! - Ines
March 17, 2023
Great customer service! Karen and Jelson have been very helpful! They answered our questions very quickly and we could solve our problems :) Thank you!!!
We appreciate the review and we're happy to guide through any confusion! Hit us up if you have questions! - Karen and Jelson
March 17, 2023
JC ROCKS! - Quite a few times I have felt overwhelmed setting up silly apps that just have way to many customizations I have just given up and immediately go to chat and ask for help when installing a new app. I Was blown away by JC's kind attitude to walk me through literally step by step the exact set up I asked for. Made the whole process super simple and only took me like 15 mins. Now I fill absolutely confident mailing all those past customers and knowing they will be able to sign up right. Thanks for the awesome customer service!
I appreciate the review! Reach out to us any time you need assistance! - JC
March 16, 2023
Very clear instructions and helpfull. Many thanks JC for your kind concern and help on my problems !!
Thank you for the review! Reach out to us any time you need assistance! - JC
March 16, 2023
Wonderful customer service! JC helped me solved my problem. It was a great experience. Thanks for that.
You are welcome and thank you as well for the review! Reach out to us any time you need assistance! - JC
March 16, 2023
It took some time and research to get oriented with the platform, but once you are there it is pretty straight forward. I was nervous at first, since this is our first referral program and we already have thousands of customers. Got great help from JC at Referral Candy, who assisted with setup to make sure I was comfortable before launching our first campaign. Very excited about RC :)
Thank you for the review! Reach out to us any time you need assistance! - JC
March 15, 2023
Their customer service is wonderful! Katherine and Jelson helped us with a problem we couldn't solve by ourselves. They made the process super simple and quick! Definitely a great experience.
We appreciate the review and we're happy to guide through any confusion! Hit us up if you have questions! - Karen and Jelson
March 13, 2023
JC was so attentive and solve my problem right away. Thank you so much!! Joyce from www.nakedlab.com
March 9, 2023
good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good
THANK YOU VERY MUCH!! You're awesome! - Jon
March 8, 2023
Amazing customer service. Big shout out to Katherine and Jon who have helped me so much as we got our program installed and launched. Thanks to them and their colleagues who stepped in at times too.
We're happy to help! Thanks for the review! Let us know if you need help any time! - Jon & Katherine.
March 8, 2023
The App is very interesting, and it works well, it tracks the events well. Against this, I would say that I would like the emails that it offers you to be translated directly so as not to have to spend so much time on it. The customer service is great, fast and responsive. They are very attentive and really look for a solution that suits your problem. Special mention for JON, he was very kind, attentive and very very good at his job. If I were his boss, I'd say he's a guy to watch out for.
Thank you for the review! I appreciate it! - Jon
Feb. 28, 2023
Great customer support experience. JC really helps solve the issue, hope we will have a good coporation later.
Thank you the review! I'm happy to have solved the issue for you. Hit us up any time if you have questions. - JC
Feb. 27, 2023
Great customer support experience. Ines was wonderful at helping me resolve my issue quickly. Thank you Ines!
Thank you for your kind words! I'm always happy to assist. Feel free to reach out any time you need assistance. - Ines
Feb. 23, 2023
Fast and attentive response from Cris! She help me together to work out a request from one of our customers. Thank you for your assistance!!
Glad I was able to help you out with your concern. Thank you also for writing this amazing feedback! - Cris
Feb. 21, 2023
Jon Dolor was such an amazing help today!! He was very quick to respond and very helpful! Thank you for your assistance!!!
You are very welcome and thank you very much as well for the positive feedback! - Jon
Feb. 17, 2023
Fantastic Customer Service I was assisted by Katherine. She was very helpful and knowledgeable and was able to help me with the issue I was experiencing.
It was my pleasure assisting you! I appreciate the review. Just let us know if you need any assistance! - Katherine
Feb. 17, 2023
Fast and attentive response from their customer care team. Cris was great! :) His instructions helped me make the update I was looking for.
Thanks for the review! Reach out again any time you need assistance!