Referral Candy & Affiliate

Feb. 16, 2023

ReferralCandy is a very useful, straightforward platform that helps you incentivize customers to share your products and brand with others. I recently had some questions and was assisted by Jon, who resolved my issues. Thank you again!

Feb. 16, 2023

I was able to to do the setup by myself and did not need any IT support. Yet I asked for a call with the Referral Team to discuss ways to optimization. JC got on a call for me and we went through our Dashboard together. He gave me some concrete tipps on how to get more out of the Referral Candy software. He also included all topics in a summary mail he sent afterwards. On top of that he was available in the chat the whole day while working on the discussed topics. Thanks from Munich! Daniela

Feb. 13, 2023

This review is for customer service: I chatted with Ines from support. She was very helpful and patient. She quickly responded to my messages and gave detailed support. Awesome.

Feb. 7, 2023

Still trialing the product, but the support is has been incredibly helpful and responsive to all my questions!

Feb. 6, 2023

The support is quick and great! 100% recommended. We were able to do a referral program that has exceeded our expectations.

Aug. 29, 2023

We have seen a strong increase in the ROA of >10x compared to the app fees. It is easy to setup and configure, the widget and email settings are intuitive and give enough flexibility to reach the desired design. Additionally, the support is great! Whenever you have questions, the team is super friendly and helps quickly and efficiently. Special thanks to Cris, you rock :)

Feb. 5, 2023

Referral Candy has been an amazing app so far helping us turn customers into raving fans and affiliates! Would highly recommend! Their support team are also fantastic!

Feb. 3, 2023

Good fraud detection system, and does a very good job of encouraging customers to sign up for additional referral discounts. Have not had any issues with it.

Feb. 2, 2023

Karen Manuel was incredibly helpful to our team in setting up our Affiliate and Referral program. Alejandra was also very informative in providing us the best solution to our issues.

Feb. 2, 2023

Our brand signed up for Referral Candy and had so many questions about navigation, implementation, and set up – however Jon was so amazing in answering our questions with ease and supporting us every step of the way! He's been absolute great at responding to our emails and chat. Amazing service and look forward to seeing the results from the program!

Feb. 1, 2023

We've used RC for 2 years now and it's super simple to use and their customer success team have always been very responsive and helpful. I can't fault it if you're looking for a referral program!

Jan. 24, 2023

We are excited to try out the app and had a number of questions, their customer service team was very helpful in answering them promptly and accurate. It is nice knowing the Development Team and Customer Service Team work closely. Thank you Jessa, for your help. We are excited to see what ReferralCandy can do.

Jan. 24, 2023

just getting set up, it's pretty easy to use but i had a few questions, even on the chat support, super quick - Lorraine is a superhero

Jan. 12, 2023

5* so far. The customer support team are very quick to respond and are very helpful. I am going through the activation session now, fingers crossed everything goes smoothy.

Jan. 9, 2023

I installed the app yesterday and today JC reached via chat to ask if I had any question we jumped on a zoom call right away and he helped me answer all my questions regarding Referral Candy and integration with Klavyio and Shopify! this app seems terrific and great customer service experience!

Jan. 6, 2023

We're just getting started with this app, but already seeing a meaningful impact and daily uptick in referrals. The support team— Jon & Cris— were incredibly helpful in getting our program up and running. I can't wait to see what comes of it for our brand!

Jan. 5, 2023

Just had a demo with JC and he helped me tremendously, he showed me all ins and outs of Referralcandy. keep up the good work!

Dec. 21, 2022

Thanks for the help, Jon! Appreciate the quick and efficient customer service and follow-through. Referral Candy has so far been very easy to use and implement.

Dec. 16, 2022

Alex and Jon have been great to work with in getting our referral program created and configured. Installation is pretty easy and straight forward, but Jon was very attentive in making sure all my questions were answered and I didn't have any lingering issues. Thanks Jon!

Dec. 15, 2022

We have just started using the app and so far the support has been really great, especially from Cris Lopez, who has taken time to guide us on setting up our first campaign. Cris is always very fast to respond when we have questions or need support. Overall a great app and great service.