Referral Candy & Affiliate

Sept. 15, 2022

Fantastic app, and the support is mega! I've never had support this good before from online chat, not only did Hannah resolve my issue really quickly, and with a really nice, friendly manner, she also picked up on something I'd missed (I'd not added custom imagery and info in the social sharing section) and sent me a screen grab, and gave me a link to where I could go in and edit it. Fantastic, I wish all other firms offered online support like this!!

Sept. 15, 2022

Referral Candy is great. We just start using it, but it has basically everything we need. The only thing is that the referral widget (the little gift icon) is a bit too small to notice. We really love the landing page (embedded widget) and it can be added to our navigation to increase impressions. Customer support is super helpful & responsive. Thanks Benz & JC for helping us out!

Sept. 13, 2022

This app is easy to use and does what it says. The support team is great and very helpful. Thanks Jessa and Jon for helping.

Sept. 8, 2022

JC was helpful in accommodating the needs of our business at this time. Super responsive and understood exactly what I was looking for.

Sept. 8, 2022

I was a bit confused trying to edit the post-purchase popup, but Katherine was very quick to help me (less than a minute!) and sorted out all my problems. Very impressed. I'm looking forward to testing the campaigns live!

Sept. 8, 2022

Cris was helpful in sorting out an extension to our trial as we had not had a chance to use the app yet.

Sept. 7, 2022

We have been using ReferralCandy for over a year now, however recently changed our checkout flow on Shopify, where we experienced some issues. Katherine, at ReferralCandy, was able to quickly help us resolve the issue, working with her dev team, to resolve the issue and get us back up and running again.

Sept. 2, 2022

The tool is great although it is not as friendly if you have to set it up in another language that is not English and the process is a bit tedious. The support was great though, Jon helped me out with the issues I had and got me back on track. So shoutout to Jon. Looking forward to seeing what results I get from the app.

Sept. 2, 2022

Since I started to use this app I am having difficulty using the app but thanks to Katherine, member of their support team. Thanks for clearing up all of my questions, quite useful app.

Sept. 2, 2022

This app is excellent. Not to mention that their chat support is excellent. I was assisted by JC, the support was very quick and my request was done in no time.

Sept. 1, 2022

The customer service of the app is great. I was in contact with Katherine and she answered all my questions really quickly and was really helpful with setting up the app. Thank you!

Aug. 31, 2022

I used their chat support and was extremely impressed. There was no wait time and Katherine was super helpful and stayed with me, answering quickly the entire time.

Aug. 31, 2022

JC is extremely helpful at trying to sort quite a complex account linking issue. Fingers crossed it gets solved soon but he's very responsive!

Aug. 31, 2022

Very useful app. It's easy to set up and JC helped me responding to a lot of questions. Recommended!

Aug. 30, 2022

When the setting was not right, customer service contacted us to let us know to correct the settings. Quick response on email. I am delighted to use this app.

Aug. 30, 2022

We experienced some technical issues and Lorraine Garcia helped us fix them with dedication and efficiency. We couldn't have asked for a better support. Thanks Lorraine!

Aug. 29, 2022

We came across this app to drive sales and noticed we weren't getting results. I reached out to Jon for advice on ways to improve our referral program and he provided useful tips and followed up with me quickly. He was super friendly and helpful & in a matter of that time, we got our first referral order!

Aug. 29, 2022

Referral Candy was recommended to me by a trusted friend who works for a multi-$million wine company that uses it with great success. I just started an account today, but so far I’m 5-star pleased with the customer support (live chat). Jessa was very prompt and helpful in advising us on our very particular, not-so-straightforward needs. As I begin to set things up, the platform is proving to be streamlined and intuitive. Happy with their resources as well: the "How It Works" video is very helpful. So far, so good! Looking forward to launching our first referral campaign.

Aug. 26, 2022

Had a very good experience when working out some initial challenges with the app. Jon was very helpful, consistently followed up and made sure that everything worked as it should.

Aug. 26, 2022

I just downloaded the app and I'm ready to learn more about it. Jelson gave me a very detailed explanation of the software features and how to use it, thank you very much!