Referral Candy & Affiliate
Refer a friend, referral & affiliate marketing, all in one...
Rating
4.9
feedback
1,448
chart
#1,610
All reviews
Feb. 13, 2023
This review is for customer service: I chatted with Ines from support. She was very helpful and patient. She quickly responded to my messages and gave detailed support. Awesome.
Thank you for the review! I appreciate it! - Ines
Feb. 7, 2023
Still trialing the product, but the support is has been incredibly helpful and responsive to all my questions!
I appreciate the review! It was a pleasure assisting you! Just let me know when you need any assistance on the app! - Karen
Feb. 6, 2023
The support is quick and great! 100% recommended. We were able to do a referral program that has exceeded our expectations.
I appreciate the review! I'm glad you're happy with the app! Hit us up any time you need assistance! - Karen
Aug. 29, 2023
We have seen a strong increase in the ROA of >10x compared to the app fees. It is easy to setup and configure, the widget and email settings are intuitive and give enough flexibility to reach the desired design. Additionally, the support is great! Whenever you have questions, the team is super friendly and helps quickly and efficiently. Special thanks to Cris, you rock :)
Yes, we are always here to help our dear merchants. Thank you so much for an awesome feedback! :) - Cris
Feb. 5, 2023
Referral Candy has been an amazing app so far helping us turn customers into raving fans and affiliates! Would highly recommend! Their support team are also fantastic!
That sounds awesome!! We are looking forward to seeing more great results from your referral campaign. :) - Hannah
Feb. 3, 2023
Good fraud detection system, and does a very good job of encouraging customers to sign up for additional referral discounts. Have not had any issues with it.
We are so happy that ReferralCandy is working great for you! And thank you for this review by the way. :) - Cris
Feb. 2, 2023
Karen Manuel was incredibly helpful to our team in setting up our Affiliate and Referral program. Alejandra was also very informative in providing us the best solution to our issues.
Thank you for the review. We enjoyed being in the demo with you! Reach out to us any time you need assistance! - Karen & Alejandra
Feb. 2, 2023
Our brand signed up for Referral Candy and had so many questions about navigation, implementation, and set up – however Jon was so amazing in answering our questions with ease and supporting us every step of the way! He's been absolute great at responding to our emails and chat. Amazing service and look forward to seeing the results from the program!
Hi! I'm grateful for the appreciation. I'm happy to have answered your questions and this review inspires me too - Thanks! - Jon
Feb. 1, 2023
We've used RC for 2 years now and it's super simple to use and their customer success team have always been very responsive and helpful. I can't fault it if you're looking for a referral program!
Thank you for your kind words! I'm happy to be of assistance! - Hannah
Jan. 24, 2023
We are excited to try out the app and had a number of questions, their customer service team was very helpful in answering them promptly and accurate. It is nice knowing the Development Team and Customer Service Team work closely. Thank you Jessa, for your help. We are excited to see what ReferralCandy can do.
We are so happy to have assisted you today. Thanks also for writing an awesome review. :) - Jessa
Jan. 24, 2023
just getting set up, it's pretty easy to use but i had a few questions, even on the chat support, super quick - Lorraine is a superhero
Wow! Thank you for your kind words! I really appreciate it. Let us know if you need any assistance and we'll be here for you! - Lorraine
Jan. 12, 2023
5* so far. The customer support team are very quick to respond and are very helpful. I am going through the activation session now, fingers crossed everything goes smoothy.
Thank you for the review! Let us know if you need assistance!
Jan. 9, 2023
I installed the app yesterday and today JC reached via chat to ask if I had any question we jumped on a zoom call right away and he helped me answer all my questions regarding Referral Candy and integration with Klavyio and Shopify! this app seems terrific and great customer service experience!
Thank you for your kind words! Let us know whenever you need assistance! - JC
Jan. 6, 2023
We're just getting started with this app, but already seeing a meaningful impact and daily uptick in referrals. The support team— Jon & Cris— were incredibly helpful in getting our program up and running. I can't wait to see what comes of it for our brand!
We are glad we were able to help out! Let us know if you have further questions! - Jon+Cris
Jan. 5, 2023
Just had a demo with JC and he helped me tremendously, he showed me all ins and outs of Referralcandy. keep up the good work!
Thank you for your kind words! Let us know whenever you need assistance! - jC
Dec. 21, 2022
Thanks for the help, Jon! Appreciate the quick and efficient customer service and follow-through. Referral Candy has so far been very easy to use and implement.
Thank you for your kind words! Let us know whenever you need assistance! - Jon
Dec. 16, 2022
Alex and Jon have been great to work with in getting our referral program created and configured. Installation is pretty easy and straight forward, but Jon was very attentive in making sure all my questions were answered and I didn't have any lingering issues. Thanks Jon!
We appreciate your review! Let us know whenever you need assistance! - Jon+Alex
Dec. 15, 2022
We have just started using the app and so far the support has been really great, especially from Cris Lopez, who has taken time to guide us on setting up our first campaign. Cris is always very fast to respond when we have questions or need support. Overall a great app and great service.
It was my pleasure assisting you today, and please reach out anytime you need assistance. Thanks also for writing a review! :) - Cris
Dec. 15, 2022
App works great and easy to use. Lorraine from Referral Candy has been most helpful and prompt with her responses. Great!
You were awesome as well! Thanks for taking the time to write this review, I really appreciate it. :) - Lorraine
Dec. 14, 2022
Great service and willingness to help set up program! As soon as we signed up, Benz reached out to us to help in any way to get a seamless start.
Proactive reach out to our merchants had been one of our major focus lately, so it's great to know that you appreciate it. Thanks for this feedback and let us know anytime you need help. :) - Benz