Referral Candy & Affiliate for Shopify

Referral Candy & Affiliate

Refer a friend, referral & affiliate marketing, all in one...
Rating
4.9
Feedback
1,452
Reviews
Chart
#334
Shopify

All reviews

5 / 5 Share
Jan. 24, 2023

We are excited to try out the app and had a number of questions, their customer service team was very helpful in answering them promptly and accurate. It is nice knowing the Development Team and Customer Service Team work closely. Thank you Jessa, for your help. We are excited to see what ReferralCandy can do.

Store Using app Total reviews Average rating
TiaBhuva.com 15 days 1 5.0
Developer Reply

We are so happy to have assisted you today. Thanks also for writing an awesome review. :) - Jessa

5 / 5 Share
Jan. 24, 2023

just getting set up, it's pretty easy to use but i had a few questions, even on the chat support, super quick - Lorraine is a superhero

Store Using app Total reviews Average rating
People's Captain About 1 hour 2 5.0
Developer Reply

Wow! Thank you for your kind words! I really appreciate it. Let us know if you need any assistance and we'll be here for you! - Lorraine

5 / 5 Share
Jan. 12, 2023

5* so far. The customer support team are very quick to respond and are very helpful. I am going through the activation session now, fingers crossed everything goes smoothy.

Store Using app Total reviews Average rating
Goodrays About 22 hours 5 5.0
Developer Reply

Thank you for the review! Let us know if you need assistance!

5 / 5 Share
Jan. 9, 2023

I installed the app yesterday and today JC reached via chat to ask if I had any question we jumped on a zoom call right away and he helped me answer all my questions regarding Referral Candy and integration with Klavyio and Shopify! this app seems terrific and great customer service experience!

Store Using app Total reviews Average rating
espressOh_ About 18 hours 3 5.0
Developer Reply

Thank you for your kind words! Let us know whenever you need assistance! - JC

5 / 5 Share
Jan. 6, 2023

We're just getting started with this app, but already seeing a meaningful impact and daily uptick in referrals. The support team— Jon & Cris— were incredibly helpful in getting our program up and running. I can't wait to see what comes of it for our brand!

Store Using app Total reviews Average rating
Nyssa 20 days 6 4.7
Developer Reply

We are glad we were able to help out! Let us know if you have further questions! - Jon+Cris

5 / 5 Share
Jan. 5, 2023

Just had a demo with JC and he helped me tremendously, he showed me all ins and outs of Referralcandy. keep up the good work!

Store Using app Total reviews Average rating
Cloudpillo.nl About 2 months 2 5.0
Developer Reply

Thank you for your kind words! Let us know whenever you need assistance! - jC

5 / 5 Share
Dec. 21, 2022

Thanks for the help, Jon! Appreciate the quick and efficient customer service and follow-through. Referral Candy has so far been very easy to use and implement.

Store Using app Total reviews Average rating
Ocean2Table About 1 month 5 4.6
Developer Reply

Thank you for your kind words! Let us know whenever you need assistance! - Jon

5 / 5 Share
Dec. 16, 2022

Alex and Jon have been great to work with in getting our referral program created and configured. Installation is pretty easy and straight forward, but Jon was very attentive in making sure all my questions were answered and I didn't have any lingering issues. Thanks Jon!

Store Using app Total reviews Average rating
LIGHT Helmets 14 days 7 5.0
Developer Reply

We appreciate your review! Let us know whenever you need assistance! - Jon+Alex

5 / 5 Share
Dec. 15, 2022

We have just started using the app and so far the support has been really great, especially from Cris Lopez, who has taken time to guide us on setting up our first campaign. Cris is always very fast to respond when we have questions or need support. Overall a great app and great service.

Store Using app Total reviews Average rating
Jurlique UK About 1 month 1 5.0
Developer Reply

It was my pleasure assisting you today, and please reach out anytime you need assistance. Thanks also for writing a review! :) - Cris

5 / 5 Share
Dec. 15, 2022

App works great and easy to use. Lorraine from Referral Candy has been most helpful and prompt with her responses. Great!

Store Using app Total reviews Average rating
Developer Reply

You were awesome as well! Thanks for taking the time to write this review, I really appreciate it. :) - Lorraine

5 / 5 Share
Dec. 14, 2022

Great service and willingness to help set up program! As soon as we signed up, Benz reached out to us to help in any way to get a seamless start.

Store Using app Total reviews Average rating
Scandinavianbiolabs.com About 2 hours 4 5.0
Developer Reply

Proactive reach out to our merchants had been one of our major focus lately, so it's great to know that you appreciate it. Thanks for this feedback and let us know anytime you need help. :) - Benz

5 / 5 Share
Dec. 6, 2022

I've used this app for 3 businesses now, all on the ReCharge platform. It's best in class for that use case. My most recent experience had a challenge with integrations but JC and Jon were top-notch/10-out-of-10 in helping resolve the issue and get us cranking!

Store Using app Total reviews Average rating
Beer Hug Australia 9 months 3 5.0
Developer Reply

You are most welcome! We're glad to have assisted you with your concern and thank you for trusting us to run the referral campaign for your 3 businesses! :) -Jc and Jon

5 / 5 Share
Dec. 1, 2022

Jelson was very helpful with his friendly and swift responses! Would be handy if the referral program could be temporarily deactivated within the app however given how efficient the customer service was it's not too big a drama.

Store Using app Total reviews Average rating
Caribu Horse Wear Over 2 years 1 5.0
Developer Reply

Thanks for writing a feedback and we will circle it back with the team. Please reach out anytime you need help. :) -Jelson

5 / 5 Share
Nov. 30, 2022

Cris, Karen and Jelson helped me fixing a problem with a flow idea i had. Thank you for the fast responses and your kindness.

Store Using app Total reviews Average rating
GOT BAG Over 1 year 4 5.0
Developer Reply

You are welcome, and thanks also for writing a review. :) - Cris, Karen and Jelson

5 / 5 Share
Nov. 30, 2022

It's really good service! I had a problem and went to ask them very late. Got back to me quickly and have been helping me with my problem. I think they are 24 hour customer service.

Store Using app Total reviews Average rating
LUSH & DEW About 1 month 5 5.0
Developer Reply

Helping out our clients is what we do best. ;) Thanks for this review and feel free to reach out anytime you need help. -Benz

5 / 5 Share
Nov. 29, 2022

Great customer support, especially from Ines and Jon. I'm able to get any questions answered in seconds which really speeds up the process. Very well documented as well.

Store Using app Total reviews Average rating
Fishing Innovators 38 minutes 2 5.0
Developer Reply

Wow! This is such an amzing feedback. Thank you so much and it was our pleasure talking to you. -Ines and Jon

5 / 5 Share
Nov. 25, 2022

Jon was great! very helpful and got back to me quickly to solve the problem and answer any questions I had

Store Using app Total reviews Average rating
Volley Tequila Seltzer 10 days 3 5.0
Developer Reply

You are very welcome, and thanks also for your feedback. :) - Jon

5 / 5 Share
Nov. 23, 2022

I am writing this review for the recent experience I had with Jessa. I needed additional info for one of our customers, and she was very quick with her help. Provided me with the best course of action for the situation moving forward. It's rare to find a company with a very responsive and helpful support live chat.

Store Using app Total reviews Average rating
Blix Electric Bikes About 2 years 3 5.0
Developer Reply

Thanks for the review! Happy to have been able to help :) - Jessa

5 / 5 Share
Nov. 22, 2022

The site is a little difficult to understand but Jon from the CS team was super helpful in answering all my questions.

Store Using app Total reviews Average rating
Reboxed Almost 2 years 2 5.0
Developer Reply

Hey! I'm happy to have shed some light. It was a pleasure assisting you! I appreciate the review. - Jon

5 / 5 Share
Nov. 22, 2022

Excellent customer support from the Referral Candy team who were able to assist with our query and come to the ideal solution right away.

Store Using app Total reviews Average rating
Mighty Fine 5 months 2 5.0
Developer Reply

Thank you for the review! We appreciate the positive feedback!

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