Referral Candy & Affiliate

It took some time and research to get oriented with the platform, but once you are there it is pretty straight forward. I was nervous at first, since this is our first referral program and we already have thousands of customers. Got great help from JC at Referral Candy, who assisted with setup to make sure I was comfortable before launching our first campaign. Very excited about RC :)

Their customer service is wonderful! Katherine and Jelson helped us with a problem we couldn't solve by ourselves. They made the process super simple and quick! Definitely a great experience.

JC was so attentive and solve my problem right away. Thank you so much!! Joyce from www.nakedlab.com

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Amazing customer service. Big shout out to Katherine and Jon who have helped me so much as we got our program installed and launched. Thanks to them and their colleagues who stepped in at times too.

The App is very interesting, and it works well, it tracks the events well. Against this, I would say that I would like the emails that it offers you to be translated directly so as not to have to spend so much time on it. The customer service is great, fast and responsive. They are very attentive and really look for a solution that suits your problem. Special mention for JON, he was very kind, attentive and very very good at his job. If I were his boss, I'd say he's a guy to watch out for.

Great customer support experience. JC really helps solve the issue, hope we will have a good coporation later.

Great customer support experience. Ines was wonderful at helping me resolve my issue quickly. Thank you Ines!

Fast and attentive response from Cris! She help me together to work out a request from one of our customers. Thank you for your assistance!!

Jelson was very helpful and responsive to my questions. We haven't implemented the app completely yet, but based on the great customer service I am looking forward to utilising the app and seeing the results moving forward. :)

Jon Dolor was such an amazing help today!! He was very quick to respond and very helpful! Thank you for your assistance!!!

Fantastic Customer Service I was assisted by Katherine. She was very helpful and knowledgeable and was able to help me with the issue I was experiencing.

Pretty fast customer support via chat. We've been liking Referral Candy so far. Thanks Jon for his support.

ReferralCandy is a very useful, straightforward platform that helps you incentivize customers to share your products and brand with others. I recently had some questions and was assisted by Jon, who resolved my issues. Thank you again!

I was able to to do the setup by myself and did not need any IT support. Yet I asked for a call with the Referral Team to discuss ways to optimization. JC got on a call for me and we went through our Dashboard together. He gave me some concrete tipps on how to get more out of the Referral Candy software. He also included all topics in a summary mail he sent afterwards. On top of that he was available in the chat the whole day while working on the discussed topics. Thanks from Munich! Daniela

This review is for customer service: I chatted with Ines from support. She was very helpful and patient. She quickly responded to my messages and gave detailed support. Awesome.

Still trialing the product, but the support is has been incredibly helpful and responsive to all my questions!

The support is quick and great! 100% recommended. We were able to do a referral program that has exceeded our expectations.

We have seen a strong increase in the ROA of >10x compared to the app fees. It is easy to setup and configure, the widget and email settings are intuitive and give enough flexibility to reach the desired design. Additionally, the support is great! Whenever you have questions, the team is super friendly and helps quickly and efficiently. Special thanks to Cris, you rock :)

Great support from Cris Lopez. Followed through until our issue was resolved. Have been a long term user of Referral Candy and had very few problems with it. Highly recommend.