Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.8
feedback
2,175
chart
#898
All reviews
Rating Breakdown
Review RSS Feed
Aug. 23, 2022
Jessa was super helpful in helping us get our referral program set-up! We haven't activated our program yet, but the good customer service makes me more confident.
I'm glad I was able to help with your set-up! Just send us a message when you have additional questions. We're happy to help! - Jessa
Aug. 22, 2022
Great app, very intuitive UI. Amazing customer support from Cris who helped me with integration issues. Quick response and helpful suggestions. 5 stars all around
Aww! Thank you so much for the review. You're a delight to speak with too! I appreciate you! _ Cris
Aug. 17, 2022
Valerie Villacorta and Jelsen really helped troubleshoot with the set up. They were both responsive and polite. Thank you!
You are most definitely welcome! Thank you for your review! - Val and Jelson
Aug. 16, 2022
My company just launched our referral program and so far we have had a great experience with Referral Candy. Our support manager, Valerie Villacorta, has been very helpful with setting us up on the app.
Thank you for appreciating the support! Let us know if you need further assistance; we are here to help! _ Val
Aug. 15, 2022
Great application, great team to support us with all the features. A must try for all the users of shopify!
Yaaayy! Thank you for this awesome review. looking forward to seeing great results on your campaign :) - Cris
Aug. 12, 2022
JC was amazing! He was dedicated to solving my issue and walked me through all of the steps. Great app!
Pleasure is all mine. Thank you also for this review. :) - Jc
Aug. 12, 2022
The app is great! Super straight forward and Jon was really helpful!! If you're looking for a quick solution and something easy to implement, I'd recommend this app!
What an awesome feedback. Thank you so much for this, I really appreciate it. :) - Jon
Aug. 8, 2022
Great app and functionality but the best part has got to be the customer support. Special thanks to Jelson for exceptional customer support and patience regarding our issue - 10/10.
Thank you for your review! I appreciate it! - Jelson
Aug. 7, 2022
Great app. Had an issue last week and it was quickly resolved with the help of Katherine. Will continue using, thank you for the assistance.
I'm glad I was of help! Hit us up whenever you need assistance. - Katherine
Aug. 3, 2022
This app is really powerful and has a tonne of new features since I first used it several years ago. Really streamlined and does exactly what we want with minimal input required from me. Very glad I installed it and I'm excited to grow our referral program! Also, by far the best customer service that I have received from any app team. Lorraine, Valerie and Jessa have been great, thanks for all the help!
Our team is delighted to have been of assistance! We appreciate you being with us throughout the years!
Aug. 1, 2022
Support is very reactive and reply in few minutes, Jon was helpful and kind, need to test more the app but looks promising
I'm grateful for your review! It was a pleasure to assist you. - Jon
July 29, 2022
I've enjoyed working with Referral Candy and wanted to note that my contact, Jon Dolor, was a great help in resolving my account concerns and was kind enough to follow up on communication to ensure that we were taken care of!
Thank you for your kind words! I'm definitely delighted to have been able to assist you! - Jon
July 28, 2022
Onboarding session with Cris Lopez Cris was very helpful and throughout. I now feel more confident managing Refferal Candy for my organisation. Thanks Cris!
Aww, that's great to hear! I'm glad I was able to help! - Cris
July 27, 2022
Great customer service! Thank you so much Hannah! She is very responsive to help me fix the problem, and follow up with me!
It's my pleasure to have assisted you today. Thanks also for your time today. :) - Hannah
July 26, 2022
Fast, patient and professional reply, thanks Jon for the help, it was very helpful for me to get to know the app quickly
You are welcome, and thanks for writing an awesome review. :) - Jon
July 26, 2022
Thank you very much to Katherine ! She was awesome to talk to. She helped me fix an issue in no time.
Yayyyy!! I also had a great time assisting you with your concern. Thanks for this review. :) - Katherine
July 25, 2022
Haven't got a referral yet but the app seems to be working as it should. Adjusting our send dates to help with this. Customer support was great. talked to Vino and he was big help in setting things up properly.
Thank you for writing this review! I really appreciate it. Please reach out anytime you need help. :) - Vino
July 25, 2022
I want to give a big shoutout to Vino from Referralcandy. This weekend I was attempting to install the applications from my Shopify store. I received error after error as the system could not create my account. This morning, Vino took his time to find a solution to my problem, and I was up and running shortly afterward. Everything is now functional, the app is straightforward to set up, and Vino´s support was top-notch. Thank you for taking the time to respond to all my requests and providing valuable information about my initial experience using a referral application.
I am here to always help you out anytime you need assistance. We are so thankful for your wonderful review. :) - Vino
July 22, 2022
Great support service from Jon today. Quickly answered my question, which is always appreciated. Thanks very much!
Pleasure to have assisted you today. :) Thanks for submitting a review. - Jon
July 22, 2022
This is probably the best referral app you can get, and the service is amazing too - Valerie is an absolute star! Highly recommend to anyone looking for a referral app!
Yaayyy!! We're glad to hear that you love our services. Looking forward to seeing great results on your campaign. - Valerie