Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.8
feedback
2,175
chart
#898
All reviews
Rating Breakdown
Review RSS Feed
July 20, 2022
Customer service is very attentive and is fast to respond to our technical issues. Thanks Cris for the assistance!
You are welcome! Thanks also for your awesome feedback. -Cris
July 18, 2022
App works perfectly, everything can be personalized and customer service is worth 5 star plus! ⭐️⭐️⭐️⭐️⭐️
Whoa! Thanks for this review. I really appreciate this. - Jessa
July 18, 2022
Very fast and solution orientated customer service! Jelson helped us out to fix a problem we had. Kind and caring contact. :)
Wow! Thank you so much for writing a review. It was my pleasure assisting you. :) - Jelson
July 17, 2022
Customer service is very attentive and is fast to respond to our technical issues. Thanks Lorraine for the assistance!
It was a pleasure assisting you with your concerns, and thank you so much for this awesome review. :) - Lorraine
July 15, 2022
Very easy to use and Lorraine from customer service has been so helpful and very knowledgeable. I recommend this app.
Yaaayy! Thank you for this review. Looking forward to speak with you again and review your campaign. :) - Lorraine
July 13, 2022
I'm hoping to use this app primarily for influencer affiliates rather than for a referral program. It seems quite simple to set up for this purpose from what I have learned thus far. The service rep Jon that I have been in conversation with via chat has been very responsive and very helpful - providing me with the precise links and info needed for proper set up. Thanks Jon!
The pleasure is all mine. Thank you so much for being so patient all throughout and feel free to get back to us whenever you need help. :) - Jon
July 13, 2022
The integration for this app is so smooth and the usage from the users as well as customers perspective are matching up with the expectations. The Account Manager is also very helpful.
Always a pleasure assisting you. I am so happy with your review. :) - Jc
July 12, 2022
Katherine was super fast and efficient when I had a question and helped me figure out the questions I had. A+
Wow! Thanks for this awesome review. I really appreciate it. As always, please feel free to reach out anytime you need help. :) - Katherine
July 12, 2022
amazing support from the team, especially Vino. Managed to solve my problem efficiently and followed up on it
Thank you for this review. I really appreciate it! :) - Vino
July 11, 2022
We've just installed the app. Super fast and great customer support. Thank you Jessa! Keep up the good work.
I really appreciate your feedback. Thank you so much and please reach out to us anytime you need assistance. - Jessa
July 11, 2022
Getting started with a complex setup with Klaviyo and Shopify was super easy thanks to the amazing support team and especially JC! Thank you so much, looking forward to seeing the results.
We are also looking forward to seeing great results on your referral campaign. Thank you for reaching out to us today and let us know anytime you need help. :) - Jc
July 8, 2022
I reached out to customer service about an issue setting up the app. Jon responded immediately and was very helpful and professional helping me get connected to the engineers to resolve the issue.
We are here anytime you need help! Thanks for this great feedback. -Jon
July 8, 2022
Jon was super helpful in answering all of my questions! He provided thorough answers and supplemental resources.
Pleasure is all mine. Thank you for taking the time to write a review, I really appreciate it. - Jon
July 8, 2022
So far the app is working great! I ran into a slight issue when importing my CSV file, but Jon was able to figure out the issue and get it fixed. Amazing customer support!
We are so happy to know that our campaign is working well for you. Thanks also for your time today and reach out anytime you need help. :) - Jon
July 8, 2022
I needed help with some Klaviyo features and Jessa from RC support was extremely helpful and quick with her replies. The app itself is easy to set up and to use.
You did well too during the troubleshooting steps, and thank you for your kind words. - Jessa
July 6, 2022
Needed help with support to get things started but their support team was great - very helpful and responded quickly.
My pleasure! Let us know anytime you need help. Thank you again for the review. - Vino
July 6, 2022
We started using Referral Candy and so far its been great. We needed some help from support and JC Fajardo was super helpful—great service.
Thank you for this review and we are so happy that you liked our services! :) - Jc
July 6, 2022
Very happy so far. The team has been super responsive and helped out every time I reached out. I'm not working on my program to start seeing results!
It is our pleasure to have assisted you with your concerns, and as always, we are one chat or email away anytime you need help. - Jon
June 29, 2022
使い方、またデザインの方法などについて細かい質問を複数回しましたが、Cris Lopezさんはとても親切に迅速な対応をしてくださいました。メールでもアプリ内のチャットでもすぐに返信をくださるので、安心してアプリを使用できます。
レビューを書いていただきありがとうございます。 助けが必要なときはいつでも遠慮なく連絡してください。 - Cris
June 29, 2022
Great app with intuitive, user-friendly navigation & design - also, super fast & helpful customer service. Thank you, Cris!
We thank you for trying our services and looking forward to see your campaign succeed! :) - Cris