Referral Candy & Affiliate
All reviews
Thanks for the help, Jon! Appreciate the quick and efficient customer service and follow-through. Referral Candy has so far been very easy to use and implement.
Thank you for your kind words! Let us know whenever you need assistance! - Jon
Alex and Jon have been great to work with in getting our referral program created and configured. Installation is pretty easy and straight forward, but Jon was very attentive in making sure all my questions were answered and I didn't have any lingering issues. Thanks Jon!
We appreciate your review! Let us know whenever you need assistance! - Jon+Alex
We have just started using the app and so far the support has been really great, especially from Cris Lopez, who has taken time to guide us on setting up our first campaign. Cris is always very fast to respond when we have questions or need support. Overall a great app and great service.
It was my pleasure assisting you today, and please reach out anytime you need assistance. Thanks also for writing a review! :) - Cris
App works great and easy to use. Lorraine from Referral Candy has been most helpful and prompt with her responses. Great!
You were awesome as well! Thanks for taking the time to write this review, I really appreciate it. :) - Lorraine
Great service and willingness to help set up program! As soon as we signed up, Benz reached out to us to help in any way to get a seamless start.
Proactive reach out to our merchants had been one of our major focus lately, so it's great to know that you appreciate it. Thanks for this feedback and let us know anytime you need help. :) - Benz
The app is easy to install, customize and share with customers. Most importantly the support received is impeccable. From the start Katherine answered all my questions, looked into case studies for me and always followed up promptly. Most companies you have to wait days to hear back from someone, but she always responded within the same day sometimes within the hour. She helped me work through some issues we were having (our fault not the apps) and followed up to ensure everything was taken care of. Thanks Katherine!
This is an amazing review. Thank you so much and I really do appreciate it. We are so excited for your referral campaign to do its best. :) - Katherine
I've used this app for 3 businesses now, all on the ReCharge platform. It's best in class for that use case. My most recent experience had a challenge with integrations but JC and Jon were top-notch/10-out-of-10 in helping resolve the issue and get us cranking!
You are most welcome! We're glad to have assisted you with your concern and thank you for trusting us to run the referral campaign for your 3 businesses! :) -Jc and Jon
Jelson was very helpful with his friendly and swift responses! Would be handy if the referral program could be temporarily deactivated within the app however given how efficient the customer service was it's not too big a drama.
Thanks for writing a feedback and we will circle it back with the team. Please reach out anytime you need help. :) -Jelson
Cris, Karen and Jelson helped me fixing a problem with a flow idea i had. Thank you for the fast responses and your kindness.
You are welcome, and thanks also for writing a review. :) - Cris, Karen and Jelson
It's really good service! I had a problem and went to ask them very late. Got back to me quickly and have been helping me with my problem. I think they are 24 hour customer service.
Helping out our clients is what we do best. ;) Thanks for this review and feel free to reach out anytime you need help. -Benz
Great customer support, especially from Ines and Jon. I'm able to get any questions answered in seconds which really speeds up the process. Very well documented as well.
Wow! This is such an amzing feedback. Thank you so much and it was our pleasure talking to you. -Ines and Jon
Jon was great! very helpful and got back to me quickly to solve the problem and answer any questions I had
You are very welcome, and thanks also for your feedback. :) - Jon
I am writing this review for the recent experience I had with Jessa. I needed additional info for one of our customers, and she was very quick with her help. Provided me with the best course of action for the situation moving forward. It's rare to find a company with a very responsive and helpful support live chat.
Thanks for the review! Happy to have been able to help :) - Jessa
The site is a little difficult to understand but Jon from the CS team was super helpful in answering all my questions.
Hey! I'm happy to have shed some light. It was a pleasure assisting you! I appreciate the review. - Jon
Excellent customer support from the Referral Candy team who were able to assist with our query and come to the ideal solution right away.
Thank you for the review! We appreciate the positive feedback!
Great app. I had a few technical issues initially but they were resolved. Ines took the time to listen and help me solve the issue as quickly as possible.
Thank your for the review! I definitely appreciate your kind words! - Ines
An easy to use application, although I had some problems with it, but it solved that too, thanks JC!
Happy to have helped you out on this! Just hit us up when you need assistance! - JC
Great way to generate discount codes and huge thank you to Cris who helped me quickly and efficiently with any issues we were experiencing. Amazing customer service
It was my pleasure assisting you. Please reach out anytime you need help. - Cris
Referral Candy's support staff were excellent and were able to resolve my query quickly. A worthwhiel experience
Thanks for this feedback, I really appreciate it. Feel free to reach out anytime you need help!
Great app and customer Service Katherine was very helpful when I had questions I am excited to implement this app
We're excited with you!!! Thank you for the review. Reach out whenever you need assistance - Katherine
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