Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.9
feedback
1,470
chart
#658
All reviews
Review RSS Feed
Sept. 15, 2022
Referral Candy is great. We just start using it, but it has basically everything we need. The only thing is that the referral widget (the little gift icon) is a bit too small to notice. We really love the landing page (embedded widget) and it can be added to our navigation to increase impressions. Customer support is super helpful & responsive. Thanks Benz & JC for helping us out!
We are so happy that you're enjoying our services and we're excited to see great results from your campaign. :) - Benz and Jc
Sept. 13, 2022
This app is easy to use and does what it says. The support team is great and very helpful. Thanks Jessa and Jon for helping.
We're glad to have assisted you on your concerns. Please reach out anytime you need help, and thanks for writing a review. :) - Jessa and Jon
Sept. 8, 2022
JC was helpful in accommodating the needs of our business at this time. Super responsive and understood exactly what I was looking for.
You are welcome, and thanks also for writing a review. I really appreciate it. - Jc
Sept. 8, 2022
I was a bit confused trying to edit the post-purchase popup, but Katherine was very quick to help me (less than a minute!) and sorted out all my problems. Very impressed. I'm looking forward to testing the campaigns live!
Glad to have assisted you today. Looking forward to see great results in your campaign. - Katherine
Sept. 8, 2022
Cris was helpful in sorting out an extension to our trial as we had not had a chance to use the app yet.
Pleasure was mine! So glad that we were able to sort out all your concerns. :) - Cris
Sept. 7, 2022
We have been using ReferralCandy for over a year now, however recently changed our checkout flow on Shopify, where we experienced some issues. Katherine, at ReferralCandy, was able to quickly help us resolve the issue, working with her dev team, to resolve the issue and get us back up and running again.
Thank you so much for this wonderful review. Please do not hesitate to reach out to us anytime you need help. :) - Katherine
Sept. 2, 2022
This app is excellent. Not to mention that their chat support is excellent. I was assisted by JC, the support was very quick and my request was done in no time.
Pleasure is all mine. I had a wonderful time helping you out today. Have a lovely day! - Jc
Aug. 31, 2022
I used their chat support and was extremely impressed. There was no wait time and Katherine was super helpful and stayed with me, answering quickly the entire time.
I appreciate the review! It was a pleasure assisting you today! - Karen
Aug. 31, 2022
Very useful app. It's easy to set up and JC helped me responding to a lot of questions. Recommended!
Thank you for recommending us! It was a pleasure assisting you. - JC
Aug. 30, 2022
When the setting was not right, customer service contacted us to let us know to correct the settings. Quick response on email. I am delighted to use this app.
Thank you for the review!
Aug. 30, 2022
We experienced some technical issues and Lorraine Garcia helped us fix them with dedication and efficiency. We couldn't have asked for a better support. Thanks Lorraine!
Thank you for your kind words! I appreciate the review. - Lorraine
Aug. 29, 2022
We came across this app to drive sales and noticed we weren't getting results. I reached out to Jon for advice on ways to improve our referral program and he provided useful tips and followed up with me quickly. He was super friendly and helpful & in a matter of that time, we got our first referral order!
Nice! I'm happy things worked out the way we expected. Hit us up whenever you need any assistance! - Jon
Aug. 29, 2022
Referral Candy was recommended to me by a trusted friend who works for a multi-$million wine company that uses it with great success. I just started an account today, but so far I’m 5-star pleased with the customer support (live chat). Jessa was very prompt and helpful in advising us on our very particular, not-so-straightforward needs. As I begin to set things up, the platform is proving to be streamlined and intuitive. Happy with their resources as well: the "How It Works" video is very helpful. So far, so good! Looking forward to launching our first referral campaign.
I appreciate the review! Let us know whenever you need assistance! - Jessa
Aug. 23, 2022
Jessa was super helpful in helping us get our referral program set-up! We haven't activated our program yet, but the good customer service makes me more confident.
I'm glad I was able to help with your set-up! Just send us a message when you have additional questions. We're happy to help! - Jessa
Aug. 22, 2022
Great app, very intuitive UI. Amazing customer support from Cris who helped me with integration issues. Quick response and helpful suggestions. 5 stars all around
Aww! Thank you so much for the review. You're a delight to speak with too! I appreciate you! _ Cris
Aug. 17, 2022
Valerie Villacorta and Jelsen really helped troubleshoot with the set up. They were both responsive and polite. Thank you!
You are most definitely welcome! Thank you for your review! - Val and Jelson
Aug. 16, 2022
My company just launched our referral program and so far we have had a great experience with Referral Candy. Our support manager, Valerie Villacorta, has been very helpful with setting us up on the app.
Thank you for appreciating the support! Let us know if you need further assistance; we are here to help! _ Val
Aug. 15, 2022
Great application, great team to support us with all the features. A must try for all the users of shopify!
Yaaayy! Thank you for this awesome review. looking forward to seeing great results on your campaign :) - Cris
Aug. 12, 2022
The app is great! Super straight forward and Jon was really helpful!! If you're looking for a quick solution and something easy to implement, I'd recommend this app!
What an awesome feedback. Thank you so much for this, I really appreciate it. :) - Jon
Aug. 8, 2022
Great app and functionality but the best part has got to be the customer support. Special thanks to Jelson for exceptional customer support and patience regarding our issue - 10/10.
Thank you for your review! I appreciate it! - Jelson