Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.9
feedback
1,470
chart
#658
All reviews
Review RSS Feed
Aug. 7, 2022
Great app. Had an issue last week and it was quickly resolved with the help of Katherine. Will continue using, thank you for the assistance.
I'm glad I was of help! Hit us up whenever you need assistance. - Katherine
Aug. 3, 2022
This app is really powerful and has a tonne of new features since I first used it several years ago. Really streamlined and does exactly what we want with minimal input required from me. Very glad I installed it and I'm excited to grow our referral program! Also, by far the best customer service that I have received from any app team. Lorraine, Valerie and Jessa have been great, thanks for all the help!
Our team is delighted to have been of assistance! We appreciate you being with us throughout the years!
Aug. 1, 2022
Support is very reactive and reply in few minutes, Jon was helpful and kind, need to test more the app but looks promising
I'm grateful for your review! It was a pleasure to assist you. - Jon
July 29, 2022
I've enjoyed working with Referral Candy and wanted to note that my contact, Jon Dolor, was a great help in resolving my account concerns and was kind enough to follow up on communication to ensure that we were taken care of!
Thank you for your kind words! I'm definitely delighted to have been able to assist you! - Jon
July 28, 2022
Onboarding session with Cris Lopez Cris was very helpful and throughout. I now feel more confident managing Refferal Candy for my organisation. Thanks Cris!
Aww, that's great to hear! I'm glad I was able to help! - Cris
July 26, 2022
Fast, patient and professional reply, thanks Jon for the help, it was very helpful for me to get to know the app quickly
You are welcome, and thanks for writing an awesome review. :) - Jon
July 25, 2022
Haven't got a referral yet but the app seems to be working as it should. Adjusting our send dates to help with this. Customer support was great. talked to Vino and he was big help in setting things up properly.
Thank you for writing this review! I really appreciate it. Please reach out anytime you need help. :) - Vino
July 22, 2022
Great support service from Jon today. Quickly answered my question, which is always appreciated. Thanks very much!
Pleasure to have assisted you today. :) Thanks for submitting a review. - Jon
July 20, 2022
Customer service is very attentive and is fast to respond to our technical issues. Thanks Cris for the assistance!
You are welcome! Thanks also for your awesome feedback. -Cris
June 21, 2025
App works perfectly, everything can be personalized and customer service is worth 5 star plus!
Whoa! Thanks for this review. I really appreciate this. - Jessa
July 18, 2022
Very fast and solution orientated customer service! Jelson helped us out to fix a problem we had. Kind and caring contact. :)
Wow! Thank you so much for writing a review. It was my pleasure assisting you. :) - Jelson
July 17, 2022
Customer service is very attentive and is fast to respond to our technical issues. Thanks Lorraine for the assistance!
It was a pleasure assisting you with your concerns, and thank you so much for this awesome review. :) - Lorraine
July 15, 2022
Very easy to use and Lorraine from customer service has been so helpful and very knowledgeable. I recommend this app.
Yaaayy! Thank you for this review. Looking forward to speak with you again and review your campaign. :) - Lorraine
July 13, 2022
I'm hoping to use this app primarily for influencer affiliates rather than for a referral program. It seems quite simple to set up for this purpose from what I have learned thus far. The service rep Jon that I have been in conversation with via chat has been very responsive and very helpful - providing me with the precise links and info needed for proper set up. Thanks Jon!
The pleasure is all mine. Thank you so much for being so patient all throughout and feel free to get back to us whenever you need help. :) - Jon
July 13, 2022
The integration for this app is so smooth and the usage from the users as well as customers perspective are matching up with the expectations. The Account Manager is also very helpful.
Always a pleasure assisting you. I am so happy with your review. :) - Jc
July 12, 2022
Katherine was super fast and efficient when I had a question and helped me figure out the questions I had. A+
Wow! Thanks for this awesome review. I really appreciate it. As always, please feel free to reach out anytime you need help. :) - Katherine
July 12, 2022
amazing support from the team, especially Vino. Managed to solve my problem efficiently and followed up on it
Thank you for this review. I really appreciate it! :) - Vino
July 11, 2022
We've just installed the app. Super fast and great customer support. Thank you Jessa! Keep up the good work.
I really appreciate your feedback. Thank you so much and please reach out to us anytime you need assistance. - Jessa
July 11, 2022
Getting started with a complex setup with Klaviyo and Shopify was super easy thanks to the amazing support team and especially JC! Thank you so much, looking forward to seeing the results.
We are also looking forward to seeing great results on your referral campaign. Thank you for reaching out to us today and let us know anytime you need help. :) - Jc
July 8, 2022
I reached out to customer service about an issue setting up the app. Jon responded immediately and was very helpful and professional helping me get connected to the engineers to resolve the issue.
We are here anytime you need help! Thanks for this great feedback. -Jon