Referral Candy & Affiliate

We use this ReferalCandy to manage our referal system, and we're quite pleased with the way it's set up. Especially considering it provides integrations with other services that we use, as well as an API that we do interact with. Not only that, but they also provide a good customer support, where they respond quickly, and they inform us about any new breaking changes that happen on their end or Shopify's end, like recently where we got a helpful heads up from Cris about a recent change in the platform, where he made sure we stay cerrectly setup.

i spoke to assistant jon and he was really helpful. He gave me the time I needed and solved any of my curiosities, thank you very much for the good assistance

We had an issue with signing-up. Katherine helped us to resolve the issue and was a great support throughout every stage. The customer service is great.

A very useful app. Very versatile and with numerous features for boosting return. Also, their customer service is excellent. Jon was very helpful and professional and sorted my query quickly and effectively.

We had a few hiccups getting started with our Klaviyo integration but Jon was highly responsive and escalated the issue as appropriate. Looking forward to launching our referral program!

Great support service by JC! Lightning fast, friendly and problem is fixed in no time! Super job! :)

This is a fantastic app for referrals that has almost everything you need. More importantly, the support I received from JC has been awesome, timely, and greatly needed. I wouldn't hesitate to recommend this app. One tiny feature that could be added to make the best integrated app would be rewards for certain actions by customers: sharing on social media, following an insta page, etc

Fantastic app, and the support is mega! I've never had support this good before from online chat, not only did Hannah resolve my issue really quickly, and with a really nice, friendly manner, she also picked up on something I'd missed (I'd not added custom imagery and info in the social sharing section) and sent me a screen grab, and gave me a link to where I could go in and edit it. Fantastic, I wish all other firms offered online support like this!!

Referral Candy is great. We just start using it, but it has basically everything we need. The only thing is that the referral widget (the little gift icon) is a bit too small to notice. We really love the landing page (embedded widget) and it can be added to our navigation to increase impressions. Customer support is super helpful & responsive. Thanks Benz & JC for helping us out!

This app is easy to use and does what it says. The support team is great and very helpful. Thanks Jessa and Jon for helping.

JC was helpful in accommodating the needs of our business at this time. Super responsive and understood exactly what I was looking for.

I was a bit confused trying to edit the post-purchase popup, but Katherine was very quick to help me (less than a minute!) and sorted out all my problems. Very impressed. I'm looking forward to testing the campaigns live!

Cris was helpful in sorting out an extension to our trial as we had not had a chance to use the app yet.

We have been using ReferralCandy for over a year now, however recently changed our checkout flow on Shopify, where we experienced some issues. Katherine, at ReferralCandy, was able to quickly help us resolve the issue, working with her dev team, to resolve the issue and get us back up and running again.

This app is excellent. Not to mention that their chat support is excellent. I was assisted by JC, the support was very quick and my request was done in no time.

I used their chat support and was extremely impressed. There was no wait time and Katherine was super helpful and stayed with me, answering quickly the entire time.

Very useful app. It's easy to set up and JC helped me responding to a lot of questions. Recommended!

When the setting was not right, customer service contacted us to let us know to correct the settings. Quick response on email. I am delighted to use this app.

We experienced some technical issues and Lorraine Garcia helped us fix them with dedication and efficiency. We couldn't have asked for a better support. Thanks Lorraine!

We came across this app to drive sales and noticed we weren't getting results. I reached out to Jon for advice on ways to improve our referral program and he provided useful tips and followed up with me quickly. He was super friendly and helpful & in a matter of that time, we got our first referral order!