Referral Candy & Affiliate
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Thank you for the help and support getting the app set up
You are welcome, and thank you so much as well for your patience while setting up the campaign. Please reach out anytime you need help. :) - Dwight and Jessa
I am a new ReferralCandy user but the support experience so far has been absolutely amazing. They proactively reviewed our new campaign and reached out to offer help. Jovan was incredibly helpful in answering all my questions and guiding me on best practices. And I needed a quick question answered through their support chat and I got a response within minutes from Jon. The tools is easy to use, and the team makes it easier. Thank you for all the help.
Thank you so much for the kind words! We’re really glad we could help you get started and guide you through the setup and best practices. Always here if you need anything as you continue exploring the app. - Jon and Jovan
Riz was awesome! Guided me through email setup like a pro. Thanks to the team for making this so easy.
Thank you so much! I’m really glad I could help guide you through the email setup. Feel free to reach out anytime if you need a hand with anything else. - Riz
回覆得很快, 很專業.!! 讚~~
Thank you so much for this feedback! Please feel free to reach out anytime you need help. - Charlie
We had a great experience with the support team. They were responsive, patient, and helpful. Every question was addressed clearly and promptly, and I felt well supported from start to finish.
I truly appreciate you sharing this. I’m glad I could support you throughout the process and make sure all your questions were addressed clearly. Don’t hesitate to reach out if there’s anything else I can help with! - Charlie
Riz from customer service was really helpful, very quick response and solves problem efficiently, 5 star customer service
Thank you so much for the kind words! I’m really glad I could help and get everything sorted out quickly for you. Always happy to assist whenever you need support. - Riz
Jon was very helpful and supportive with my task.
Thank you so much for your kind words! It has been my pleasure to have assisted you. :) - Jon
Good app, we get a ton of referral orders on the platform, and just engaged the Affiliate. Jovan crushed it for customer service.
Really appreciate the shoutout. I’m glad I could help, and it’s great to hear you’re getting strong results from both referrals and affiliates. Always here if you need a hand with anything. - Jovan
Really responsive support. Had issues with Tremendous integration, but got patient support to get it working. Thanks!
Thanks for sharing this! I’m glad we were able to work through the Tremendous integration together and get everything running properly. Don’t hesitate to reach out if anything else comes up. - Riz
Great support
Thanks for the feedback! Glad to have assisted you today. We're always here if you need anything. - Roj
Roj was so incredibly helpful in answering questions I had. Great app and brilliant support! Highly recommend
I really appreciate the feedback! Happy I could help answer your questions and make things easier for you. Thanks for the recommendation! - Roj
Superb customer support from day one - especially from Jessa in that case. Keep up the good work!
Thank you so much for the kind words! I’m really glad I could help from the start and appreciate you taking the time to share this. - Jessa
Thank you so much for providing a 5-star rating. We hope you're enjoying our services, and again, feel free to get back to us anytime you need help and we'll be happy to assist you. - Jon
Setup was easy, and support was great!
Thank you so much for this feedback. Please do reach out anytime you need assistance. :) - Riz
ReferralCandy has been a game-changer for our store. We use it to run both our referral and affiliate programs, and it’s made the entire process incredibly easy to set up and manage. The integration with Shopify is seamless, the dashboard is intuitive, and the automation saves us a ton of time. What really stands out is how simple it is for customers to share and for us to track rewards accurately. It’s helped us turn happy customers into real advocates for our brand, and the results have been very consistent. Highly recommend ReferralCandy to any e-commerce brand looking to grow through word-of-mouth and affiliates without adding complexity to their tech stack.
Thank you for taking the time to share such detailed feedback! I’m really happy to hear how ReferralCandy has helped streamline both your referral and affiliate programs. It’s great knowing the setup, automation, and tracking are working well for you, and even better that your customers are becoming strong advocates for your brand. Always here if you need anything along the way. - Roj :)
Great app, with very good support! Quick answers and I got my solutions very fast. Looking forward scaling up my business with this app.
Thank you so much! I’m really glad I could help and get things sorted quickly for you. Excited to see you scale your business with the app. Feel free to reach out anytime you need support. - Charlie
Amazing support and quick help right when you need it!!
Thank you for writing this feedback, I really do appreciate it. :) - Charlie
Customer support was very clear, fast, polite and most of all, helpful!
Thank you for the great feedback! We’re happy to hear our support was clear, fast, and helpful. Don’t hesitate to reach out if you need anything, we’re always here to help. - Jon
This is a very useful plugin with comprehensive functions. I would like to particularly praise the customer service representative Charlie. He is extremely considerate and has provided me with a lot of assistance.
Thank you so much for the kind words! I’m really glad I could help and that you’re finding the plugin useful. I truly appreciate you taking the time to share your experience, feel free to reach out anytime you need assistance. - Charlie
Had some concerns setting up - some things were simple, others a litttle more challenging, but Jessa at support was amazing at supporting me through issues I was having and happy to say we've got things live now!
Thank you for taking the time to share this! I’m happy I could help guide you through the setup, even the trickier parts. Great to hear everything is live now. Please feel free to reach out anytime you need support. - Jessa
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