Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.9
feedback
1,470
chart
#625
All reviews
Review RSS Feed
July 8, 2022
Jon was super helpful in answering all of my questions! He provided thorough answers and supplemental resources.
Pleasure is all mine. Thank you for taking the time to write a review, I really appreciate it. - Jon
July 8, 2022
So far the app is working great! I ran into a slight issue when importing my CSV file, but Jon was able to figure out the issue and get it fixed. Amazing customer support!
We are so happy to know that our campaign is working well for you. Thanks also for your time today and reach out anytime you need help. :) - Jon
July 8, 2022
I needed help with some Klaviyo features and Jessa from RC support was extremely helpful and quick with her replies. The app itself is easy to set up and to use.
You did well too during the troubleshooting steps, and thank you for your kind words. - Jessa
July 6, 2022
Needed help with support to get things started but their support team was great - very helpful and responded quickly.
My pleasure! Let us know anytime you need help. Thank you again for the review. - Vino
July 6, 2022
We started using Referral Candy and so far its been great. We needed some help from support and JC Fajardo was super helpful—great service.
Thank you for this review and we are so happy that you liked our services! :) - Jc
July 6, 2022
Very happy so far. The team has been super responsive and helped out every time I reached out. I'm not working on my program to start seeing results!
It is our pleasure to have assisted you with your concerns, and as always, we are one chat or email away anytime you need help. - Jon
June 29, 2022
使い方、またデザインの方法などについて細かい質問を複数回しましたが、Cris Lopezさんはとても親切に迅速な対応をしてくださいました。メールでもアプリ内のチャットでもすぐに返信をくださるので、安心してアプリを使用できます。
レビューを書いていただきありがとうございます。 助けが必要なときはいつでも遠慮なく連絡してください。 - Cris
June 29, 2022
Great app with intuitive, user-friendly navigation & design - also, super fast & helpful customer service. Thank you, Cris!
We thank you for trying our services and looking forward to see your campaign succeed! :) - Cris
June 29, 2022
Ottima assistenza e app. mi hanno assistito Jelson e Karen del loro serzio clienti. Molto preparati. grazie mille
Grazie mille per la pazienza. Siamo così felici di averti assistito con le tue preoccupazioni. - Jelson and Karen
June 29, 2022
Great app, it's so useful to have this all automated. Fab support when required so thank you to Jelson for that :o)
We are looking forward to seeing great results from your campaign. We're here to help you anytime. :) - Jelson
June 28, 2022
A bit of a learning curve but not that bad. The support was great, Vino was super helpful! Especially helpful with setting up a separate affiliate account.
It has been a pleasure assisting you with your concerns, and thank you for this review. - Vino
June 27, 2022
The platform has a learning curve, but support is on point, Jon is great to work with while we iron things out!
We're always here to help you so feel free to reach out anytime. Thank you so much! - Jon
June 24, 2022
OMG! the customer service is soooo great! Thx Katherine for saving my day. You deserve a gift from your boss.
Yaaayyy!! Thanks also for this review. I will definitely share it with the team and our bosses. :) - Katherine
June 24, 2022
We just install referral candy on store and JC helps us a lot on set it up. We are look forward to using the app.
I am so grateful for your feedback. Please let us know anytime you need help. :) - JC
June 24, 2022
We're in the process of setting up Referral Candy for both our Referral Program as well as Affiliate Marketing Program. The support is really helpful especially JC who is helping us get the two accounts up and and running. We can't wait to test out the app.
It has been a pleasure helping you out with your concern. Thank you for this review. :) - JC
June 23, 2022
Es una buena app y aparte una manera entretenida de conectar con tus amigos por medio de un descuento en donde ambos ganan!
We are so happy for your positive feedback and we can't wait to see great results from your campaign. - Jon
June 21, 2022
We are setting up Referral Candy to help get more customers through friend referrals. The set-up has been simple and quick. We needed some additional help to understand how to edit copy. Katherine answered all of my questions promptly and with screenshots, etc. to make the process easier, especially for someone who is a visual learner. I would recommend this app.
Pleasure is mine. So nice chatting with you and thank you for this review. - Katherine
June 21, 2022
I'm still new to the app but Lorraine helped me out with a few questions that I had. It all looks promising and I look forward to using the app.
I am so grateful for your feedback. Please let us know anytime you need help. - Lorraine
June 16, 2022
Michaela Clemente was top notch in customer service. Provided the assistance that I needed in a timely panner & a wonderfully positive attitude. Thank you for a great app & for hiring great employees!
Thank you! Your kind words warm my heart! We're always here to help! - Mickey
June 16, 2022
Referral Candy is quite easy to use and amazing customer service :) thank you so much Katherine for your help !
Thank you for your review and for appreciating the support I provided! - Katherine