Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.8
feedback
2,175
chart
#898
All reviews
Rating Breakdown
Review RSS Feed
June 6, 2022
great app it's helping us a lot! the customer care is great they follow you step by step suggesting the best way to give the best services to the people 5 stars!
We thank you for this awesome review! I'm glad I was able to answer all your concerns and provided suggestions on how you can improve your referral campaign. :) - Jelson
June 6, 2022
The support team is very responsive and very helpful. The service itself is also very good, with flexibility in designing rewards and editing each page.
The pleasure is mine! We are grateful for this positive feedback about our services and how I have supported you with your concerns. Please reach out anytime you need help. :) - Jon
June 2, 2022
I got on to the app and was right away assisted by Katherine, she was amazing in helping me set everything up! Was super easy and smooth! I cant tell you what the Referral app will do for me, (i just installed it) but I know Katherine started me off right :)
Thank you for your review and for appreciating the support I provided! - Katherine
June 1, 2022
Such a great, easy to use app! Integrated perfectly into our business and drove a ton of additional customers and revenue. In our niche, referrals are everything - we set up a custom program that worked awesome. Highly recommend.
Thank you for your positive feedback! We put a lot of time and effort into our service - It means a lot to know that our app has worked amazing for you! - Jon
May 31, 2022
The Referral Candy customer support team is VERY responsive and VERY helpful with any and all questions. They basically gave me 1x1 service to set up the affiliate program I needed.
It has been a pleasure working with you. Please feel free to reach out anytime you need help. :) - ReferralCandy team :)
May 31, 2022
Great app, and excellent support service, especially from Lorraine who responded very quickly and kindly to our support request.
Thanks for the review! We're looking forward on the success of your referral campaign. :) - Lorraine
May 27, 2022
We recently integrated the app with our store. Benz from the support team helped to quickly resolve my concerns. Great support I would say, thanks!!
Thanks for choosing ReferralCandy and it has been a pleasure of mine working with you. - Benz
Jan. 5, 2023
Great app and even greater support. Vino from the Support team has gave it all to help me transferring from woocommerce to Shopify and we succeeded. Thank you! Got another call wqith JC today. He helped me with a go through the app and showed some improvements. Thank you for your time
Thanks also for being awesome during the troubleshooting steps. Glad to have sorted thiso ut with you. - Vino
May 24, 2022
We've just installed this app and had some great support from the Referral Candy team in answering any questions we had on how it all works. Katherine in particular was extremely helpful and responsive in their inapp chat.
You are welcome! Thanks as well for writing a review. :) Please reach out anytime you need help. - Katherine
May 23, 2022
Super detailed instruction and very careful to teach me, this is the first time I've used this plugin and it works great! Thanks, Hannah！
Pleasure is mine. :) I'm so glad that you liked our services and hoping to see great results on your campaign as we go along. We're always here to support you anytime you need help. - Hannah
May 20, 2022
I use this app for referrals - it is excellent to get started with your first program. It takes a little while to figure out how to edit the content but then it's really simple. Also it does integrate with Recharge but it's not 100% perfect so definitely check the functionality you need before signing up.
Thanks for the feedback. Hopefully I was able to give clarity on some of your concerns. :) - Val
May 20, 2022
Excellent features, performance-based costs, very fast and helpful support. We used this service both on woocommerce and now shopify with solid results all round.
AWESOME! Thank you so much for this review. :) Looking forward to see great results on your campaign. - Hannah
May 18, 2022
Very easy to set up and their on hand expert, Katherine, was so informative and helped with through with any question I had. Highly recommended.
You are most welcome. :) Thanks also for this review. Please let us know if you need help and we're here to support you. - Katherine
May 18, 2022
A very user-friendly app. The level of customer support is also fantastic, response times are quick and Hannah in particular was very helpful. Highly recommend Referral Candy!
Thank you for your positive review - This kind of feedback motivates the entire team to continue providing excellent customer support! - Hannah
May 17, 2022
I had a few things I didn't understand in the setup, but JC was very attentive to help me. The problem was solved in less than an hour! This is great. Thanks to the best team.
We take customer support very seriously and the entire team is incredibly grateful for the kind review you shared! Thank you! - JC
May 16, 2022
We've been using this app for a year. Referral emails look good, and the app is friendly. They have amazing support!
Thank you for the kind words. Your review means a lot to us and lets us know we’re on the right track! - ReferralCandy Team
May 12, 2022
Was having some trouble understanding how my store's rewards were set and Cris Lopez walked me through the whole process. Thank you so much!
I'm happy I was able to assist! Thank you for your appreciation! - Cris
May 11, 2022
Just getting started with referral candy and thanks to Jon and Katherine set up was a breeze! Easy to use program and simple set up!
Thank you for your kind words! We're definitely delighted to have assisted you during your set-up! - Jon and Katherine
May 10, 2022
We are setting up our referral program with referral candy and had a few clarifying questions before we launched it. Cris from support was very helpful in answering all our questions and we're excited to see how this new program works for our business!
Thank you for the positive review! It was a pleasure answering your questions - Cris
May 10, 2022
Currently, I'm using this App as part of my Marketing Campaign. In the Onboarding Call Jelson went above and beyond explaining me how to use every step of the dashboard and things I need to implement. In addition, Jelson shared with me some tips to succeed using Referral Candy. Thank you for your patience!
I appreciate your kind words! We always strive to go above and beyond! - Jelson