Referral Candy & Affiliate for Shopify

Referral Candy & Affiliate

Refer a friend, referral & affiliate marketing, all in one...
Rating
4.9
Feedback
1,487
Reviews
Chart
#352
Shopify

All reviews

5 / 5 Share
Sept. 22, 2022

We had a few hiccups getting started with our Klaviyo integration but Jon was highly responsive and escalated the issue as appropriate. Looking forward to launching our referral program!

Store Using app Total reviews Average rating
Tuck 2 months 8 5.0
Developer Reply

We are also looking forward to see great performance from your referral program. Thanks for this review by the way. :) - Jon

5 / 5 Share
Sept. 19, 2022

Great support service by JC! Lightning fast, friendly and problem is fixed in no time! Super job! :)

Store Using app Total reviews Average rating
Shavejane 6 days 3 5.0
Developer Reply

It was my pleasure assisting you. Please reach out anytime you need help. :) - Jc

5 / 5 Share
Sept. 19, 2022

This is a fantastic app for referrals that has almost everything you need. More importantly, the support I received from JC has been awesome, timely, and greatly needed. I wouldn't hesitate to recommend this app. One tiny feature that could be added to make the best integrated app would be rewards for certain actions by customers: sharing on social media, following an insta page, etc

Store Using app Total reviews Average rating
Misri 3 months 4 5.0
Developer Reply

I appreciate this feedback so much. Thank you for your time today and looking forward to seeing great results form your campaign. :) - Jc

5 / 5 Share
Sept. 15, 2022

Fantastic app, and the support is mega! I've never had support this good before from online chat, not only did Hannah resolve my issue really quickly, and with a really nice, friendly manner, she also picked up on something I'd missed (I'd not added custom imagery and info in the social sharing section) and sent me a screen grab, and gave me a link to where I could go in and edit it. Fantastic, I wish all other firms offered online support like this!!

Store Using app Total reviews Average rating
The Coffeeworks 7 months 3 5.0
Developer Reply

It was a pleasure assisting you today. Thank you sooo much for this awesome review, I really appreciate it! :) - Hannah

5 / 5 Share
Sept. 15, 2022

Referral Candy is great. We just start using it, but it has basically everything we need. The only thing is that the referral widget (the little gift icon) is a bit too small to notice. We really love the landing page (embedded widget) and it can be added to our navigation to increase impressions. Customer support is super helpful & responsive. Thanks Benz & JC for helping us out!

Store Using app Total reviews Average rating
Kyoku Knives 2 days 4 5.0
Developer Reply

We are so happy that you're enjoying our services and we're excited to see great results from your campaign. :) - Benz and Jc

5 / 5 Share
Sept. 13, 2022

This app is easy to use and does what it says. The support team is great and very helpful. Thanks Jessa and Jon for helping.

Store Using app Total reviews Average rating
Kiko Leather 12 days 7 4.4
Developer Reply

We're glad to have assisted you on your concerns. Please reach out anytime you need help, and thanks for writing a review. :) - Jessa and Jon

5 / 5 Share
Sept. 8, 2022

JC was helpful in accommodating the needs of our business at this time. Super responsive and understood exactly what I was looking for.

Store Using app Total reviews Average rating
No Reception Club About 2 months 2 5.0
Developer Reply

You are welcome, and thanks also for writing a review. I really appreciate it. - Jc

5 / 5 Share
Sept. 8, 2022

I was a bit confused trying to edit the post-purchase popup, but Katherine was very quick to help me (less than a minute!) and sorted out all my problems. Very impressed. I'm looking forward to testing the campaigns live!

Store Using app Total reviews Average rating
Brigantes Consulting Ltd About 4 hours 3 5.0
Developer Reply

Glad to have assisted you today. Looking forward to see great results in your campaign. - Katherine

5 / 5 Share
Sept. 8, 2022

Cris was helpful in sorting out an extension to our trial as we had not had a chance to use the app yet.

Store Using app Total reviews Average rating
Eleven Loves About 1 month 8 2.8
Developer Reply

Pleasure was mine! So glad that we were able to sort out all your concerns. :) - Cris

5 / 5 Share
Sept. 7, 2022

We have been using ReferralCandy for over a year now, however recently changed our checkout flow on Shopify, where we experienced some issues. Katherine, at ReferralCandy, was able to quickly help us resolve the issue, working with her dev team, to resolve the issue and get us back up and running again.

Store Using app Total reviews Average rating
fatty15 Over 1 year 5 5.0
Developer Reply

Thank you so much for this wonderful review. Please do not hesitate to reach out to us anytime you need help. :) - Katherine

5 / 5 Share
Sept. 2, 2022

This app is excellent. Not to mention that their chat support is excellent. I was assisted by JC, the support was very quick and my request was done in no time.

Store Using app Total reviews Average rating
The Relux 7 months 3 5.0
Developer Reply

Pleasure is all mine. I had a wonderful time helping you out today. Have a lovely day! - Jc

5 / 5 Share
Aug. 31, 2022

I used their chat support and was extremely impressed. There was no wait time and Katherine was super helpful and stayed with me, answering quickly the entire time.

Store Using app Total reviews Average rating
Stryke Club 2 days 4 5.0
Developer Reply

I appreciate the review! It was a pleasure assisting you today! - Karen

5 / 5 Share
Aug. 31, 2022

Very useful app. It's easy to set up and JC helped me responding to a lot of questions. Recommended!

Store Using app Total reviews Average rating
Pe Teava About 1 hour 3 5.0
Developer Reply

Thank you for recommending us! It was a pleasure assisting you. - JC

5 / 5 Share
Aug. 30, 2022

When the setting was not right, customer service contacted us to let us know to correct the settings. Quick response on email. I am delighted to use this app.

Store Using app Total reviews Average rating
hinoki LAB 30 days 1 5.0
Developer Reply

Thank you for the review!

5 / 5 Share
Aug. 30, 2022

We experienced some technical issues and Lorraine Garcia helped us fix them with dedication and efficiency. We couldn't have asked for a better support. Thanks Lorraine!

Store Using app Total reviews Average rating
Mermade Hair™ USA 9 days 1 5.0
Developer Reply

Thank you for your kind words! I appreciate the review. - Lorraine

5 / 5 Share
Aug. 29, 2022

We came across this app to drive sales and noticed we weren't getting results. I reached out to Jon for advice on ways to improve our referral program and he provided useful tips and followed up with me quickly. He was super friendly and helpful & in a matter of that time, we got our first referral order!

Store Using app Total reviews Average rating
Baraka Impact 3 months 13 5.0
Developer Reply

Nice! I'm happy things worked out the way we expected. Hit us up whenever you need any assistance! - Jon

5 / 5 Share
Aug. 29, 2022

Referral Candy was recommended to me by a trusted friend who works for a multi-$million wine company that uses it with great success. I just started an account today, but so far I’m 5-star pleased with the customer support (live chat). Jessa was very prompt and helpful in advising us on our very particular, not-so-straightforward needs. As I begin to set things up, the platform is proving to be streamlined and intuitive. Happy with their resources as well: the "How It Works" video is very helpful. So far, so good! Looking forward to launching our first referral campaign.

Store Using app Total reviews Average rating
Bibliotheca About 1 hour 1 5.0
Developer Reply

I appreciate the review! Let us know whenever you need assistance! - Jessa

5 / 5 Share
Aug. 23, 2022

Jessa was super helpful in helping us get our referral program set-up! We haven't activated our program yet, but the good customer service makes me more confident.

Store Using app Total reviews Average rating
Po Campo 11 days 12 4.8
Developer Reply

I'm glad I was able to help with your set-up! Just send us a message when you have additional questions. We're happy to help! - Jessa

5 / 5 Share
Aug. 22, 2022

Great app, very intuitive UI. Amazing customer support from Cris who helped me with integration issues. Quick response and helpful suggestions. 5 stars all around

Store Using app Total reviews Average rating
Ballet About 1 month 5 5.0
Developer Reply

Aww! Thank you so much for the review. You're a delight to speak with too! I appreciate you! _ Cris

5 / 5 Share
Aug. 17, 2022

Valerie Villacorta and Jelsen really helped troubleshoot with the set up. They were both responsive and polite. Thank you!

Store Using app Total reviews Average rating
Platt Wellness About 2 years 7 4.9
Developer Reply

You are most definitely welcome! Thank you for your review! - Val and Jelson

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