All reviews

Rating Breakdown

  • 5
    90% (1,302 ratings)
  • 4
    8% (118 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (12 ratings)

Reviews with Text

  • 99% (1,440)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 6, 2022

Needed help with support to get things started but their support team was great - very helpful and responded quickly.

Using app

8 days

Total reviews

9

Average rating

3.9

Developer Reply

My pleasure! Let us know anytime you need help. Thank you again for the review. - Vino

5 / 5 Share

July 6, 2022

We started using Referral Candy and so far its been great. We needed some help from support and JC Fajardo was super helpful—great service.

Using app

6 months

Total reviews

7

Average rating

4.9

Developer Reply

Thank you for this review and we are so happy that you liked our services! :) - Jc

5 / 5 Share

July 6, 2022

Very happy so far. The team has been super responsive and helped out every time I reached out. I'm not working on my program to start seeing results!

Store

Bluelow

Using app

3 months

Total reviews

9

Average rating

4.9

Developer Reply

It is our pleasure to have assisted you with your concerns, and as always, we are one chat or email away anytime you need help. - Jon

5 / 5 Share

June 29, 2022

使い方、またデザインの方法などについて細かい質問を複数回しましたが、Cris Lopezさんはとても親切に迅速な対応をしてくださいました。メールでもアプリ内のチャットでもすぐに返信をくださるので、安心してアプリを使用できます。

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

レビューを書いていただきありがとうございます。 助けが必要なときはいつでも遠慮なく連絡してください。 - Cris

5 / 5 Share

June 29, 2022

Great app with intuitive, user-friendly navigation & design - also, super fast & helpful customer service. Thank you, Cris!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We thank you for trying our services and looking forward to see your campaign succeed! :) - Cris

5 / 5 Share

June 29, 2022

Ottima assistenza e app. mi hanno assistito Jelson e Karen del loro serzio clienti. Molto preparati. grazie mille

Using app

5 days

Total reviews

8

Average rating

5.0

Developer Reply

Grazie mille per la pazienza. Siamo così felici di averti assistito con le tue preoccupazioni. - Jelson and Karen

5 / 5 Share

June 29, 2022

Great app, it's so useful to have this all automated. Fab support when required so thank you to Jelson for that :o)

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

We are looking forward to seeing great results from your campaign. We're here to help you anytime. :) - Jelson

5 / 5 Share

June 28, 2022

A bit of a learning curve but not that bad. The support was great, Vino was super helpful! Especially helpful with setting up a separate affiliate account.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

It has been a pleasure assisting you with your concerns, and thank you for this review. - Vino

5 / 5 Share

June 27, 2022

The platform has a learning curve, but support is on point, Jon is great to work with while we iron things out!

Using app

13 days

Total reviews

10

Average rating

4.4

Developer Reply

We're always here to help you so feel free to reach out anytime. Thank you so much! - Jon

5 / 5 Share

June 24, 2022

OMG! the customer service is soooo great! Thx Katherine for saving my day. You deserve a gift from your boss.

Store

Everist

Using app

4 days

Total reviews

3

Average rating

3.7

Developer Reply

Yaaayyy!! Thanks also for this review. I will definitely share it with the team and our bosses. :) - Katherine

5 / 5 Share

June 24, 2022

We just install referral candy on store and JC helps us a lot on set it up. We are look forward to using the app.

Store

Lytmi

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

I am so grateful for your feedback. Please let us know anytime you need help. :) - JC

5 / 5 Share

June 24, 2022

We're in the process of setting up Referral Candy for both our Referral Program as well as Affiliate Marketing Program. The support is really helpful especially JC who is helping us get the two accounts up and and running. We can't wait to test out the app.

Using app

About 4 hours

Total reviews

10

Average rating

5.0

Developer Reply

It has been a pleasure helping you out with your concern. Thank you for this review. :) - JC

5 / 5 Share

June 23, 2022

Es una buena app y aparte una manera entretenida de conectar con tus amigos por medio de un descuento en donde ambos ganan!

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy for your positive feedback and we can't wait to see great results from your campaign. - Jon

5 / 5 Share

June 21, 2022

We are setting up Referral Candy to help get more customers through friend referrals. The set-up has been simple and quick. We needed some additional help to understand how to edit copy. Katherine answered all of my questions promptly and with screenshots, etc. to make the process easier, especially for someone who is a visual learner. I would recommend this app.

Using app

About 19 hours

Total reviews

2

Average rating

5.0

Developer Reply

Pleasure is mine. So nice chatting with you and thank you for this review. - Katherine

5 / 5 Share

June 21, 2022

I'm still new to the app but Lorraine helped me out with a few questions that I had. It all looks promising and I look forward to using the app.

Store

HOPR

Using app

1 day

Total reviews

10

Average rating

5.0

Developer Reply

I am so grateful for your feedback. Please let us know anytime you need help. - Lorraine

5 / 5 Share

June 16, 2022

Michaela Clemente was top notch in customer service. Provided the assistance that I needed in a timely panner & a wonderfully positive attitude. Thank you for a great app & for hiring great employees!

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you! Your kind words warm my heart! We're always here to help! - Mickey

5 / 5 Share

June 16, 2022

Referral Candy is quite easy to use and amazing customer service :) thank you so much Katherine for your help !

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review and for appreciating the support I provided! - Katherine

5 / 5 Share

June 16, 2022

JC helped me to resolve my subscription queries swiftly and efficiently. Very friendly and courteous. Love how responsive the support is. Thank you so much JC!

Store

Thirsty

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the review! And, of course, you are always welcome! - JC

5 / 5 Share

June 15, 2022

Amazing support from Lorraine today on a query regarding integrating this app and Recharge for subscription customers.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

I appreciate your review! Let us know if you need anything else! - Lorraine

5 / 5 Share

June 10, 2022

The app is totally cool, 1 click installation, fully and deeply integrated with Shopify, the support is fantastic as well, Jon helped us with our tech queries and helped us with some advanced configurations between accounts.

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

It was a pleasure helping you out. Looking forward to seeing great results on your referral campaign. :) - Jon