All reviews

Rating Breakdown

  • 5
    89% (1,941 ratings)
  • 4
    9% (189 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (17 ratings)
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5 / 5 Share

April 8, 2022

Perfect app. Customer service even better. Katherine is truly one of the best service persons I've ever dealt with.

Store

Toipal

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! We take pride in our customer service, if there’s anything else we can do, please let us know. - Katherine

5 / 5 Share

April 8, 2022

Brilliant Customer Service. Super quick and efficient. In less than a minute, my problem was sorted. Thanks a lot.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words. Your review means a lot to us and lets us know we’re on the right track! - ReferralCandy Team

5 / 5 Share

April 7, 2022

BEST in class customer service - thanks Jon!!!! All of my questions were answered immediately and it was refreshing to speak to a human and not a bot. Thanks again, Jon!!!

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

I appreciate your positive review! We are committed to providing excellent customer support and it’s great to know that we’re meeting this goal. - Jon

5 / 5 Share

April 7, 2022

got very promptly support from Lorraine to get my campaign up and running. UI is easy to use and setup time was very minimal.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

I am grateful for your positive review! We are so happy to hear that the customer support was up to par with your expectations. - Lorraine

5 / 5 Share

April 5, 2022

Katherine did a great job walking me through the affiliate process and answering all my questions in a timely manner.

Using app

7 days

Total reviews

5

Average rating

5.0

Developer Reply

I am grateful for your positive review! We are so happy to hear that the customer support was up to par with your expectations. - Katherine

5 / 5 Share

April 5, 2022

Great customer service. Katherine was very helpful, knowledgeable and quickly responded to all queries in regards to setting up the account.

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We work hard in ensuring we provide reliable customer support and we're delighted that this has been reflected in your experience. - Katherine

5 / 5 Share

April 5, 2022

Super service and great product. Amazing customer support by JC helping with installation and customisation.

Store

Brite

Using app

7 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app. - jC

5 / 5 Share

April 5, 2022

Jelson did a fine job for customer service, hard to come by nowadays. Much appreciated for a new account holder. Awesome.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

I'm happy I was able to assist! Thank you for your appreciation! - Jelson

5 / 5 Share

April 5, 2022

Katherine was very responsive and helpful in providing guidance on the initial setup of the application.

Store

smol US

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

I appreciate your positive review! We are committed to providing excellent customer support and it’s great to know that we’re meeting this goal. - Katherine

5 / 5 Share

April 4, 2022

Great app with great customer support! Cris was very helpfull. Already had our first sale in 12 hours.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app. - Cris

5 / 5 Share

April 1, 2022

Solid app for referrals! Allows a good amount of customisation behind the scenes and leads to more referrals and more sales!

Store

STOCKED

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the kind words. Your review means a lot to us and lets us know we’re on the right track! - ReferralCandy Team

5 / 5 Share

April 1, 2022

Cris from the customer support team was a great help and had a fast solution for our problem. We are pretty happy with referral candy so far.

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

Developer Reply

I'm happy I was able to assist! Thank you for your appreciation! - Cris

5 / 5 Share

March 31, 2022

Great service from Cris in customer service! We will try the app for some time now and see how it works.

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! We take pride in our customer service, if there’s anything else we can do, please let us know. - Cris

5 / 5 Share

March 30, 2022

Great support from our Account manager. Always ready to help and answer our questions in time. Thanks, Jelson! Team Ripple+.

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much! I really appreciate your feedback. :) -Jelson

5 / 5 Share

March 29, 2022

Buena aplicaicon par ahacer un programa de referidos, puedes manipular varias cosas desde la app como programas de referidos

Store

Tryp

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Gracias!! :) - Val

5 / 5 Share

March 28, 2022

Support staff is very responsive and helpful! Mardie made my transition from being on woocommerce referral candy to switching to shopify seamless and easy!

Using app

10 months

Total reviews

6

Average rating

4.3

Developer Reply

Thank you for your review! I appreciate it. Happy to have been there for you during your account migration! - Mardie

5 / 5 Share

March 25, 2022

Val is wonderful and helped me set up the DNS records for our domain. The program is straight forward, but it could use more integrations with other marketing platforms.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the great feedback. Feel free to reach out anytime you need assistance. :) -Val

5 / 5 Share

March 25, 2022

JC was great in guiding me on how to get our referral program set up :) excited to get it live! So far it has been a smooth process.

Store

LYTE

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

We're thrilled to welcome you to ReferralCandy. Looking forward to seeing your campaign go live. :) -Jc

5 / 5 Share

March 25, 2022

the staff was helpful and patience to deal with my issues over the chatbox, with very clear image explaination!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

I'm glad to have helped you out with your concerns. Pleasure is mine! :) -Jc

5 / 5 Share

March 25, 2022

Great assistance, polite and even if my english is not so perfect. Referral Candy works perfectly and has a lot of nice features.

Using app

4 minutes

Total reviews

1

Average rating

5.0

Developer Reply

It has been a pleasure assisting you today. Feel free to reach out anytime. -Benz