Referral Candy & Affiliate
All reviews
I use this app for referrals - it is excellent to get started with your first program. It takes a little while to figure out how to edit the content but then it's really simple. Also it does integrate with Recharge but it's not 100% perfect so definitely check the functionality you need before signing up.
Thanks for the feedback. Hopefully I was able to give clarity on some of your concerns. :) - Val
Excellent features, performance-based costs, very fast and helpful support. We used this service both on woocommerce and now shopify with solid results all round.
AWESOME! Thank you so much for this review. :) Looking forward to see great results on your campaign. - Hannah
Very easy to set up and their on hand expert, Katherine, was so informative and helped with through with any question I had. Highly recommended.
You are most welcome. :) Thanks also for this review. Please let us know if you need help and we're here to support you. - Katherine
A very user-friendly app. The level of customer support is also fantastic, response times are quick and Hannah in particular was very helpful. Highly recommend Referral Candy!
Thank you for your positive review - This kind of feedback motivates the entire team to continue providing excellent customer support! - Hannah
I had a few things I didn't understand in the setup, but JC was very attentive to help me. The problem was solved in less than an hour! This is great. Thanks to the best team.
We take customer support very seriously and the entire team is incredibly grateful for the kind review you shared! Thank you! - JC
We've been using this app for a year. Referral emails look good, and the app is friendly. They have amazing support!
Thank you for the kind words. Your review means a lot to us and lets us know we’re on the right track! - ReferralCandy Team
Was having some trouble understanding how my store's rewards were set and Cris Lopez walked me through the whole process. Thank you so much!
I'm happy I was able to assist! Thank you for your appreciation! - Cris
Just getting started with referral candy and thanks to Jon and Katherine set up was a breeze! Easy to use program and simple set up!
Thank you for your kind words! We're definitely delighted to have assisted you during your set-up! - Jon and Katherine
We are setting up our referral program with referral candy and had a few clarifying questions before we launched it. Cris from support was very helpful in answering all our questions and we're excited to see how this new program works for our business!
Thank you for the positive review! It was a pleasure answering your questions - Cris
Currently, I'm using this App as part of my Marketing Campaign. In the Onboarding Call Jelson went above and beyond explaining me how to use every step of the dashboard and things I need to implement. In addition, Jelson shared with me some tips to succeed using Referral Candy. Thank you for your patience!
I appreciate your kind words! We always strive to go above and beyond! - Jelson
Lately, we have been facing some issues with referral candy. But the support is amazing. Been in touch with support for a couple of days to solve an issue and it was great. JC, the account manager took care of things, clarified all our questions, and got the issue resolved.
The entire team is incredibly grateful for the kind review you shared! Thank you! - JC
Great and prompt customer service from Lorraine in setting up our program - looking forward to getting this live
I'm grateful for your review! It was a pleasure to assist you. - Lorraine
I like that I was assigned a dedicated customer service rep, Jelson, who has very courteously answered my many questions and helped with any issues I've encountered. Customer service is excellent! Just one cautionary note - there is currently no notification of failed (unclaimed) reward payments, but hopefully they will add this feature soon.
I appreciate your feedback! Send us a message anytime you need help! - Jelson
I had questions and Cris was more than help and patient! Plus it is a great tool to help increase customer base.
Thanks for the positive review! It was an absolute pleasure to assist you! - Cris
App so far has been easy to get started with and CS rep Vino was great to work with. He helped answer initial questions quickly and clearly. Looking forward to getting the word out to customers.
Thank you so much for your review! We take pride in our customer service, if there’s anything else we can do, please let us know. - VIno
Easy app to get started. Excellent and prompt customer service from Jon and Mickey. Highly recommend!
Thank you for your positive review - This kind of feedback motivates the entire team to continue providing excellent customer support! - ReferralCandy Team
Great and prompt customer service from Jon in setting up our program - looking forward to getting this live
Thanks for the review! Don't hesitate to let us know if you need assistance! - Jon
These guys are amazing! really know their stuff and guided me through the entire process! I hope positive this will be beneficial for my business.
Thank you for your positive review - This kind of feedback motivates the entire team to continue providing excellent customer support! - ReferralCandy Team
This app was easy to get started with and my account rep, Vino, was fantastic! They answer questions in a timely manner and even took a call with me to make sure I was set up for success.
I take customer support very seriously and I'm incredibly grateful for the kind review you shared! Thank you! - Vino
Really helpful staff member JC talked me through everything! Answered all my questions and very helpful
I appreciate your positive review! We are committed to providing excellent customer support and it’s great to know that we’re meeting this goal. - jC
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