Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.9
feedback
1,469
chart
#725
All reviews
March 15, 2022
Jon from support was super helpful, friendly, and efficient. I have always had good help from Referral Candy so keep up the good work!
Thank you so much for this incredible review, I really appreciate it. -Jon
March 14, 2022
Support is responsive and helpful. I was able to get email responses over the weekend which I did not expect. The app is fairly easy to navigate, but I appreciate Referral Candy's responsiveness when it is not for me.
We're very glad you're happy with us and our app! If you need help, just let us know - Cris
March 9, 2022
We tried implementing this app a while back, but some tech bugs put it on hold. Cris was incredibly helpful and informative throughout the process - letting us know when bugs were fixed, walked us through installation and setup, and continued to answer any questions we had moving forward. Overall a really great experience with Cris and we're excited to see what the referral program can do!
Thanks so much for your patience! We're always here to help you out. If you have any concerns, just let us know. - Cris
March 2, 2022
It is my first time using Referral Candy. I want to say thank you to JC from the support team. Really patient and help me to find the right solution. Great support!
It has been a pleasure assisting you on your concern. Feel free to reach out anytime. - Jc
Feb. 28, 2022
Awesome referral app! Very simple to use and the support team is the best. Would recommend this to anyone who is looking for a referral program.
Wow! Glad to hear you're happy with us! If you have any concerns, just let us know. - Derek
Feb. 28, 2022
Have just been walked through on how to this app by JC, such a helpful chap. Has made the whole process understandable and easy to use, thank you!!
You're welcome and thanks for the review! Feel free to reach out to us if you have further questions - JC
Feb. 24, 2022
Great customer service, JC was a guru when it came to understanding Referral Candy and our business. Total legend.
Thanks so much for the kind words! If you have any concerns, just let us know. - JC
Feb. 23, 2022
Benz help me so fast ant very good. The service off the app is amazing! I hope the app works good too
Thanks for the review and we're so glad that you like our app! Please feel free to get back to us anytime you need help. - Benz
Feb. 17, 2022
Katherine was incredibly helpful in getting everything off the ground for me and answering all my stupid questions. Very good and responsive support!
Hey, no question is ever stupid! 😉 We always welcome curious minds! Thanks for the review! - Katherine
Feb. 16, 2022
Jon was really helpful and answered my questions quickly and clearly. He explained how we can update/change discounts in the future for past customers.
Thanks so much for the review! For anything else about the platform, we're here for you! - Jon
Feb. 15, 2022
I'm new to the app and i had quite a lot of questions. Cris and Derek were very helpful and answered everything.
Glad to be of service! If you need further help, just let us know - Cris
Feb. 11, 2022
We're quite new to this app and the lovely Mardie was very helpful in answering all my questions. Excited to see how it performs. Thanks again.
We're excited for you too! If you have questions, just let us know - Mardie
Feb. 10, 2022
Lorraine helped me a lot today with an issue I couldn't figure out as well as helping me modifying our settings. She was very helpful and great customer service!
Happy to be of service! Feel free to reach out! - Lorraine
Feb. 15, 2022
It's easy to set up referral program and customer support is great. Thank you for promptly handling the matter with care Cris and Jelson :)
Thanks so much for the review! If you need further help, just let us know - Cris
Feb. 9, 2022
Just had a chat with Katherine and our Account Rep Valerie to resolve an issue that came up. They were able to make the adjustment for one of our referrers that will make a big difference. It's the little things that Referral Candy does that make it a great App and company to work with.
We're glad to hear you are liking our app and our service! Feel free to reach out any time! - Katherine
Feb. 8, 2022
The support from JC was awesome, he really went the extra mile in helping me get set up and how to use the apps various features.
Thanks for the review! Reach out any time - JC
Feb. 6, 2022
Referral Candy is a very easy to use app and great customer service! I am a very happy customer and recommend it.
Thanks for the review! We're glad Jon was able to help! - Tom
Feb. 2, 2022
I submitted a ticket with a question about set up of Referral Candy and received an immediate response including a very clear and easy to follow video. I had a couple trouble shooting questions which were all answered promptly by Cris, who successfully helped me resolve my questions. Great support.
We're happy to hear you're happy with our service! Let us know if you need help, we're here for you - Cris
Feb. 1, 2022
Great customer service!!!!!!!!! It was really easy for me to set up my referral program on my store.
Thanks for the compliment! If you need further help, just let us know! - Derek
Jan. 31, 2022
Their customer service is great and very quick to respond– Katherine was a great help with clarifying some integration questions we had!
We're glad Katherine was able to help! - Tom