All reviews

Rating Breakdown

  • 5
    90% (1,321 ratings)
  • 4
    8% (119 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (12 ratings)

Reviews with Text

  • 100% (1,462)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 15, 2022

Jon from support was super helpful, friendly, and efficient. I have always had good help from Referral Candy so keep up the good work!

Using app

About 2 months

Total reviews

6

Average rating

4.5

Developer Reply

Thank you so much for this incredible review, I really appreciate it. -Jon

5 / 5 Share

March 14, 2022

Support is responsive and helpful. I was able to get email responses over the weekend which I did not expect. The app is fairly easy to navigate, but I appreciate Referral Candy's responsiveness when it is not for me.

Store

JJwinks

Using app

About 2 years

Total reviews

11

Average rating

4.8

Developer Reply

We're very glad you're happy with us and our app! If you need help, just let us know - Cris

5 / 5 Share

March 9, 2022

We tried implementing this app a while back, but some tech bugs put it on hold. Cris was incredibly helpful and informative throughout the process - letting us know when bugs were fixed, walked us through installation and setup, and continued to answer any questions we had moving forward. Overall a really great experience with Cris and we're excited to see what the referral program can do!

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for your patience! We're always here to help you out. If you have any concerns, just let us know. - Cris

5 / 5 Share

March 2, 2022

It is my first time using Referral Candy. I want to say thank you to JC from the support team. Really patient and help me to find the right solution. Great support!

Using app

16 days

Total reviews

2

Average rating

4.5

Developer Reply

It has been a pleasure assisting you on your concern. Feel free to reach out anytime. - Jc

5 / 5 Share

Feb. 28, 2022

Awesome referral app! Very simple to use and the support team is the best. Would recommend this to anyone who is looking for a referral program.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Wow! Glad to hear you're happy with us! If you have any concerns, just let us know. - Derek

5 / 5 Share

Feb. 28, 2022

Have just been walked through on how to this app by JC, such a helpful chap. Has made the whole process understandable and easy to use, thank you!!

Using app

About 15 hours

Total reviews

3

Average rating

5.0

Developer Reply

You're welcome and thanks for the review! Feel free to reach out to us if you have further questions - JC

5 / 5 Share

Feb. 24, 2022

Great customer service, JC was a guru when it came to understanding Referral Candy and our business. Total legend.

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the kind words! If you have any concerns, just let us know. - JC

5 / 5 Share

Feb. 23, 2022

Benz help me so fast ant very good. The service off the app is amazing! I hope the app works good too

Using app

About 1 hour

Total reviews

9

Average rating

5.0

Developer Reply

Thanks for the review and we're so glad that you like our app! Please feel free to get back to us anytime you need help. - Benz

5 / 5 Share

Feb. 17, 2022

Katherine was incredibly helpful in getting everything off the ground for me and answering all my stupid questions. Very good and responsive support!

Using app

9 days

Total reviews

6

Average rating

3.7

Developer Reply

Hey, no question is ever stupid! 😉 We always welcome curious minds! Thanks for the review! - Katherine

5 / 5 Share

Feb. 16, 2022

Jon was really helpful and answered my questions quickly and clearly. He explained how we can update/change discounts in the future for past customers.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for the review! For anything else about the platform, we're here for you! - Jon

5 / 5 Share

Feb. 15, 2022

I'm new to the app and i had quite a lot of questions. Cris and Derek were very helpful and answered everything.

Store

MyCozmo

Using app

12 days

Total reviews

4

Average rating

5.0

Developer Reply

Glad to be of service! If you need further help, just let us know - Cris

5 / 5 Share

Feb. 11, 2022

We're quite new to this app and the lovely Mardie was very helpful in answering all my questions. Excited to see how it performs. Thanks again.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

We're excited for you too! If you have questions, just let us know - Mardie

5 / 5 Share

Feb. 10, 2022

Lorraine helped me a lot today with an issue I couldn't figure out as well as helping me modifying our settings. She was very helpful and great customer service!

Using app

Over 2 years

Total reviews

8

Average rating

5.0

Developer Reply

Happy to be of service! Feel free to reach out! - Lorraine

5 / 5 Share

Feb. 15, 2022

It's easy to set up referral program and customer support is great. Thank you for promptly handling the matter with care Cris and Jelson :)

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the review! If you need further help, just let us know - Cris

5 / 5 Share

Feb. 9, 2022

Just had a chat with Katherine and our Account Rep Valerie to resolve an issue that came up. They were able to make the adjustment for one of our referrers that will make a big difference. It's the little things that Referral Candy does that make it a great App and company to work with.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

We're glad to hear you are liking our app and our service! Feel free to reach out any time! - Katherine

5 / 5 Share

Feb. 8, 2022

The support from JC was awesome, he really went the extra mile in helping me get set up and how to use the apps various features.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review! Reach out any time - JC

5 / 5 Share

Feb. 6, 2022

Referral Candy is a very easy to use app and great customer service! I am a very happy customer and recommend it.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review! We're glad Jon was able to help! - Tom

5 / 5 Share

Feb. 2, 2022

I submitted a ticket with a question about set up of Referral Candy and received an immediate response including a very clear and easy to follow video. I had a couple trouble shooting questions which were all answered promptly by Cris, who successfully helped me resolve my questions. Great support.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We're happy to hear you're happy with our service! Let us know if you need help, we're here for you - Cris

5 / 5 Share

Feb. 1, 2022

Great customer service!!!!!!!!! It was really easy for me to set up my referral program on my store.

Using app

About 22 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the compliment! If you need further help, just let us know! - Derek

5 / 5 Share

Jan. 31, 2022

Their customer service is great and very quick to respond– Katherine was a great help with clarifying some integration questions we had!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're glad Katherine was able to help! - Tom