Referral Candy & Affiliate

Currently, I'm using this App as part of my Marketing Campaign. In the Onboarding Call Jelson went above and beyond explaining me how to use every step of the dashboard and things I need to implement. In addition, Jelson shared with me some tips to succeed using Referral Candy. Thank you for your patience!

Lately, we have been facing some issues with referral candy. But the support is amazing. Been in touch with support for a couple of days to solve an issue and it was great. JC, the account manager took care of things, clarified all our questions, and got the issue resolved.

Great and prompt customer service from Lorraine in setting up our program - looking forward to getting this live

I like that I was assigned a dedicated customer service rep, Jelson, who has very courteously answered my many questions and helped with any issues I've encountered. Customer service is excellent! Just one cautionary note - there is currently no notification of failed (unclaimed) reward payments, but hopefully they will add this feature soon.

I had questions and Cris was more than help and patient! Plus it is a great tool to help increase customer base.

App so far has been easy to get started with and CS rep Vino was great to work with. He helped answer initial questions quickly and clearly. Looking forward to getting the word out to customers.

Easy app to get started. Excellent and prompt customer service from Jon and Mickey. Highly recommend!

Great and prompt customer service from Jon in setting up our program - looking forward to getting this live

These guys are amazing! really know their stuff and guided me through the entire process! I hope positive this will be beneficial for my business.

This app was easy to get started with and my account rep, Vino, was fantastic! They answer questions in a timely manner and even took a call with me to make sure I was set up for success.

Really helpful staff member JC talked me through everything! Answered all my questions and very helpful

still setting it up but just wanted to come on to say Jelson has literally already been so helpful and so quick at responding. Only downloaded it about half an hour ago and responded within about 30 seconds. Insane service.

Setup was quick, but there was some customization we couldn't figure out how to do. We reached out to the Support team one a couple of occasions and had the pleasure of working with both Erbin & Jon. They were able to quickly understand my requests and were able to customize ReferralCandy even more than the admin lets us, tailoring our referral program to be EXACTLY what we needed. We owe a big THANK YOU to both of them!

Works as intended. Customer service was super quick to respond via Chat. Katherine was very helpful!

Best customer service of any app I've used!! Had an issue that I realized was a Klaviyo problem, rather than Referral Candy. Once the issue resolved, the app worked like a charm. Excited to see what sales can be generated!

Great customer support from Lorraine - can be a bit fitched in places but just reach out for support!

Brilliant Customer Service. Super quick and efficient. In less than a minute, my problem was sorted. Thanks a lot.

BEST in class customer service - thanks Jon!!!! All of my questions were answered immediately and it was refreshing to speak to a human and not a bot. Thanks again, Jon!!!

Katherine did a great job walking me through the affiliate process and answering all my questions in a timely manner.

Super service and great product. Amazing customer support by JC helping with installation and customisation.