Referral Candy & Affiliate for Shopify

Referral Candy & Affiliate

Referral marketing: run a referral program & affiliate program
Rating
4.9
Feedback
1,482
Reviews
Chart
#376
Shopify

All reviews

5 / 5 Share
May 20, 2022

I use this app for referrals - it is excellent to get started with your first program. It takes a little while to figure out how to edit the content but then it's really simple. Also it does integrate with Recharge but it's not 100% perfect so definitely check the functionality you need before signing up.

Store Using app Total reviews Average rating
Reia Store About 1 month 2 5.0
Developer Reply

Thanks for the feedback. Hopefully I was able to give clarity on some of your concerns. :) - Val

5 / 5 Share
May 20, 2022

Excellent features, performance-based costs, very fast and helpful support. We used this service both on woocommerce and now shopify with solid results all round.

Store Using app Total reviews Average rating
AvalonKing About 1 hour 9 5.0
Developer Reply

AWESOME! Thank you so much for this review. :) Looking forward to see great results on your campaign. - Hannah

5 / 5 Share
May 18, 2022

Very easy to set up and their on hand expert, Katherine, was so informative and helped with through with any question I had. Highly recommended.

Store Using app Total reviews Average rating
Underdays 14 days 5 5.0
Developer Reply

You are most welcome. :) Thanks also for this review. Please let us know if you need help and we're here to support you. - Katherine

5 / 5 Share
May 18, 2022

A very user-friendly app. The level of customer support is also fantastic, response times are quick and Hannah in particular was very helpful. Highly recommend Referral Candy!

Store Using app Total reviews Average rating
Pure Water Systems 2 days 2 5.0
Developer Reply

Thank you for your positive review - This kind of feedback motivates the entire team to continue providing excellent customer support! - Hannah

5 / 5 Share
May 17, 2022

I had a few things I didn't understand in the setup, but JC was very attentive to help me. The problem was solved in less than an hour! This is great. Thanks to the best team.

Store Using app Total reviews Average rating
homeal 幼児食宅配 9 months 2 5.0
Developer Reply

We take customer support very seriously and the entire team is incredibly grateful for the kind review you shared! Thank you! - JC

5 / 5 Share
May 16, 2022

We've been using this app for a year. Referral emails look good, and the app is friendly. They have amazing support!

Store Using app Total reviews Average rating
Playtronica 10 months 4 4.0
Developer Reply

Thank you for the kind words. Your review means a lot to us and lets us know we’re on the right track! - ReferralCandy Team

5 / 5 Share
May 12, 2022

Was having some trouble understanding how my store's rewards were set and Cris Lopez walked me through the whole process. Thank you so much!

Store Using app Total reviews Average rating
The Frenchie Co. About 5 years 8 5.0
Developer Reply

I'm happy I was able to assist! Thank you for your appreciation! - Cris

5 / 5 Share
May 11, 2022

Just getting started with referral candy and thanks to Jon and Katherine set up was a breeze! Easy to use program and simple set up!

Store Using app Total reviews Average rating
Rubber Mulch 13 days 1 5.0
Developer Reply

Thank you for your kind words! We're definitely delighted to have assisted you during your set-up! - Jon and Katherine

5 / 5 Share
May 10, 2022

We are setting up our referral program with referral candy and had a few clarifying questions before we launched it. Cris from support was very helpful in answering all our questions and we're excited to see how this new program works for our business!

Store Using app Total reviews Average rating
Pure Fin 6 days 1 5.0
Developer Reply

Thank you for the positive review! It was a pleasure answering your questions - Cris

5 / 5 Share
May 10, 2022

Currently, I'm using this App as part of my Marketing Campaign. In the Onboarding Call Jelson went above and beyond explaining me how to use every step of the dashboard and things I need to implement. In addition, Jelson shared with me some tips to succeed using Referral Candy. Thank you for your patience!

Store Using app Total reviews Average rating
ILLARIY 3 months 8 5.0
Developer Reply

I appreciate your kind words! We always strive to go above and beyond! - Jelson

5 / 5 Share
Nov. 4, 2024

Lately, we have been facing some issues with referral candy. But the support is amazing. Been in touch with support for a couple of days to solve an issue and it was great. JC, the account manager took care of things, clarified all our questions, and got the issue resolved.

Store Using app Total reviews Average rating
Waggle Almost 4 years 10 5.0
Developer Reply

The entire team is incredibly grateful for the kind review you shared! Thank you! - JC

5 / 5 Share
May 5, 2022

Great and prompt customer service from Lorraine in setting up our program - looking forward to getting this live

Store Using app Total reviews Average rating
FLEXTAILGEAR 7 months 2 5.0
Developer Reply

I'm grateful for your review! It was a pleasure to assist you. - Lorraine

5 / 5 Share
May 5, 2022

I like that I was assigned a dedicated customer service rep, Jelson, who has very courteously answered my many questions and helped with any issues I've encountered. Customer service is excellent! Just one cautionary note - there is currently no notification of failed (unclaimed) reward payments, but hopefully they will add this feature soon.

Store Using app Total reviews Average rating
Ameo Life 10 months 8 4.9
Developer Reply

I appreciate your feedback! Send us a message anytime you need help! - Jelson

5 / 5 Share
May 4, 2022

I had questions and Cris was more than help and patient! Plus it is a great tool to help increase customer base.

Store Using app Total reviews Average rating
White Horse 4 months 2 5.0
Developer Reply

Thanks for the positive review! It was an absolute pleasure to assist you! - Cris

5 / 5 Share
May 2, 2022

App so far has been easy to get started with and CS rep Vino was great to work with. He helped answer initial questions quickly and clearly. Looking forward to getting the word out to customers.

Store Using app Total reviews Average rating
FLX Bike About 2 hours 4 5.0
Developer Reply

Thank you so much for your review! We take pride in our customer service, if there’s anything else we can do, please let us know. - VIno

5 / 5 Share
April 29, 2022

Easy app to get started. Excellent and prompt customer service from Jon and Mickey. Highly recommend!

Store Using app Total reviews Average rating
Developer Reply

Thank you for your positive review - This kind of feedback motivates the entire team to continue providing excellent customer support! - ReferralCandy Team

5 / 5 Share
April 28, 2022

Great and prompt customer service from Jon in setting up our program - looking forward to getting this live

Store Using app Total reviews Average rating
PORE FAVOR UK 9 months 6 5.0
Developer Reply

Thanks for the review! Don't hesitate to let us know if you need assistance! - Jon

5 / 5 Share
April 28, 2022

These guys are amazing! really know their stuff and guided me through the entire process! I hope positive this will be beneficial for my business.

Store Using app Total reviews Average rating
Embassy London Europe About 1 hour 5 4.4
Developer Reply

Thank you for your positive review - This kind of feedback motivates the entire team to continue providing excellent customer support! - ReferralCandy Team

5 / 5 Share
April 22, 2022

This app was easy to get started with and my account rep, Vino, was fantastic! They answer questions in a timely manner and even took a call with me to make sure I was set up for success.

Store Using app Total reviews Average rating
RAD Roller About 1 year 7 3.9
Developer Reply

I take customer support very seriously and I'm incredibly grateful for the kind review you shared! Thank you! - Vino

5 / 5 Share
April 22, 2022

Really helpful staff member JC talked me through everything! Answered all my questions and very helpful

Store Using app Total reviews Average rating
Mike's Fancy Cheese 44 minutes 2 5.0
Developer Reply

I appreciate your positive review! We are committed to providing excellent customer support and it’s great to know that we’re meeting this goal. - jC

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