Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.8
feedback
2,175
chart
#898
All reviews
Rating Breakdown
Jan. 31, 2022
So far the app has integrated well with our Shopify store and Mailchimp customer list. With private browsing and new privacy software on devices, it seems that our only hiccups to completely automating the referral process are mostly a result of customers privacy preferences on their devices. Even with this, I was put in contact with Jon and shown how to match referrals to the correct advocates so that everyone receives their rewards properly. Within our first email campaign announcing the referral program, we have already seen new customers come from our existing customer base - it's a great win-win for everyone.
Thanks so much! Glad I could help. - Jon
Jan. 31, 2022
So far so good. Help desk is amazing (and basically in my timezone AWST). Easy to install and very supportive help desk.
Thank you for the kind words. I'll be sure to let JC know! - Tom
Jan. 28, 2022
Brilliant customer service from Cris. Answered all my questions quickly and clearly. Looking forward to getting started!
If you need further help on your campaign, we're here for you! - Cris
Jan. 28, 2022
Referral Candy was super easy to set up and kick your referral program into high gear. Highly recommend scheduling a call after you sign up. Referral candy has given us extra thousands in sales per month. Definitely worth the money.
We're glad to hear you find value in our app! Reach out any time! - Derek
Jan. 28, 2022
Jelson from Referral Candy was amazing. He patiently answered all my questions in detail and walked me through the process. Referral Candy will probably have my business for a long time because of him.
Thanks so much for the review! Feel free to reach out if you have other questions - Jelson
Jan. 27, 2022
We are just starting to use the app but it was very easy to set it up and I got amazing support from JC. I'm hoping to get some nice results too.
Thank you for five stars! Reach out any time! - JC
Jan. 27, 2022
The customer service that I recieved from Lorraine was amazing. My problem was explained to me and resolved in a timely manner. Much appreciated!
Thank you for your kind words. Lorraine will be delighted to hear this! - Tom
Jan. 26, 2022
I used this app and one of the customer representatives Lorraine is too awesome she help me a lot. she is very quick and very intelligent and solve my problems in just 10 minutes.
Thanks so much for the review! Feel free to reach out - Lorraine
Jan. 25, 2022
Easy to use tool! It's an all-in-one app for your referral program. Highly customizable. On top of that, an excellent customer service.
We're glad Caye was able to help! - Tom
Jan. 25, 2022
Amazing app with incredible chat support. All the support personnel was very helpful in resolving the queries. Thank you guys!
Thanks so much! Glad I could help. — Katherine
Jan. 25, 2022
Great customer support, especially from Katherine! Helped make onboarding with the platform a breeze
Thank you so much for the review! Reach out any time! — Katherine
Jan. 25, 2022
Caye is really helpful with my concerns, she's very proactive in answering all my questions with much clarity.
Thanks for your kind review! I'll be sure to let Caye know! - Tom
Jan. 24, 2022
Excellent customer support - I had some trouble setting everything up, but Valerie was super quick to help.
Thanks so much for the review! We're here for you if you need further help - Valerie
Jan. 24, 2022
I had problems with integration but with excellent help and service from Caye, it was solved within no time.
Glad to be of service! If you have any concerns, just let us know. - Caye
Jan. 23, 2022
Great customer service when starting out - very helpful and with lots of detail! A+ on Customer Service!
We're glad Caye was able to help! - Tom
Jan. 21, 2022
We use this app to get our customers set up with a referral code. So far everything about it has been great. The customer service is OUTSTANDING as well. We are very happy with referral candy!
Thank you for your kind words. Cris will be delighted to hear it! - Tom
Jan. 21, 2022
JC was very helpful in helping our team to locate and solve the issue we had encountered. He's been responsive, patient, and very professional. Thanks
Thank you for five stars! Reach out any time! - JC
Jan. 20, 2022
Really some of the best customer service of all the apps on the Shopify app store. We've worked with a dozen or so apps and Referral Candy is one of the most responsive, hardworking, and dedicated teams we've come across (thanks Tom & Derek!!)
Thanks so much for leaving us a review! We're glad that we were able to help! — Tom
Jan. 19, 2022
Great app and great customer service! It really simplifies the Referral Process. Thank your ReferralCandy
Thank you for your kind words. Val and Hannah will surely be delighted to hear about your review! - Tom
Aug. 3, 2022
Great app! Very simple to use. Valerie, Jessa, and Derek were really helpful during the entire onboarding process. Super helpful team.
We're so glad to hear your feedback! If you have any concerns, just let us know. - Valerie