Referral Candy & Affiliate

Feb. 16, 2022

Jon was really helpful and answered my questions quickly and clearly. He explained how we can update/change discounts in the future for past customers.

Feb. 15, 2022

I'm new to the app and i had quite a lot of questions. Cris and Derek were very helpful and answered everything.

Feb. 11, 2022

We're quite new to this app and the lovely Mardie was very helpful in answering all my questions. Excited to see how it performs. Thanks again.

Feb. 10, 2022

Lorraine helped me a lot today with an issue I couldn't figure out as well as helping me modifying our settings. She was very helpful and great customer service!

Feb. 15, 2022

It's easy to set up referral program and customer support is great. Thank you for promptly handling the matter with care Cris and Jelson :)

Feb. 9, 2022

Just had a chat with Katherine and our Account Rep Valerie to resolve an issue that came up. They were able to make the adjustment for one of our referrers that will make a big difference. It's the little things that Referral Candy does that make it a great App and company to work with.

Feb. 8, 2022

The support from JC was awesome, he really went the extra mile in helping me get set up and how to use the apps various features.

Feb. 6, 2022

Referral Candy is a very easy to use app and great customer service! I am a very happy customer and recommend it.

Feb. 2, 2022

I submitted a ticket with a question about set up of Referral Candy and received an immediate response including a very clear and easy to follow video. I had a couple trouble shooting questions which were all answered promptly by Cris, who successfully helped me resolve my questions. Great support.

Feb. 1, 2022

Great customer service!!!!!!!!! It was really easy for me to set up my referral program on my store.

Jan. 31, 2022

Their customer service is great and very quick to respond– Katherine was a great help with clarifying some integration questions we had!

Jan. 31, 2022

So far the app has integrated well with our Shopify store and Mailchimp customer list. With private browsing and new privacy software on devices, it seems that our only hiccups to completely automating the referral process are mostly a result of customers privacy preferences on their devices. Even with this, I was put in contact with Jon and shown how to match referrals to the correct advocates so that everyone receives their rewards properly. Within our first email campaign announcing the referral program, we have already seen new customers come from our existing customer base - it's a great win-win for everyone.

Jan. 31, 2022

So far so good. Help desk is amazing (and basically in my timezone AWST). Easy to install and very supportive help desk.

Jan. 27, 2022

We are just starting to use the app but it was very easy to set it up and I got amazing support from JC. I'm hoping to get some nice results too.

Jan. 27, 2022

The customer service that I recieved from Lorraine was amazing. My problem was explained to me and resolved in a timely manner. Much appreciated!

Jan. 25, 2022

Amazing app with incredible chat support. All the support personnel was very helpful in resolving the queries. Thank you guys!

Jan. 25, 2022

Great customer support, especially from Katherine! Helped make onboarding with the platform a breeze

Jan. 24, 2022

Excellent customer support - I had some trouble setting everything up, but Valerie was super quick to help.

Jan. 24, 2022

I had problems with integration but with excellent help and service from Caye, it was solved within no time.

Jan. 21, 2022

We use this app to get our customers set up with a referral code. So far everything about it has been great. The customer service is OUTSTANDING as well. We are very happy with referral candy!