Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.9
feedback
1,468
chart
#770
All reviews
Jan. 31, 2022
So far the app has integrated well with our Shopify store and Mailchimp customer list. With private browsing and new privacy software on devices, it seems that our only hiccups to completely automating the referral process are mostly a result of customers privacy preferences on their devices. Even with this, I was put in contact with Jon and shown how to match referrals to the correct advocates so that everyone receives their rewards properly. Within our first email campaign announcing the referral program, we have already seen new customers come from our existing customer base - it's a great win-win for everyone.
Thanks so much! Glad I could help. - Jon
Jan. 31, 2022
So far so good. Help desk is amazing (and basically in my timezone AWST). Easy to install and very supportive help desk.
Thank you for the kind words. I'll be sure to let JC know! - Tom
Jan. 27, 2022
We are just starting to use the app but it was very easy to set it up and I got amazing support from JC. I'm hoping to get some nice results too.
Thank you for five stars! Reach out any time! - JC
Jan. 27, 2022
The customer service that I recieved from Lorraine was amazing. My problem was explained to me and resolved in a timely manner. Much appreciated!
Thank you for your kind words. Lorraine will be delighted to hear this! - Tom
Jan. 25, 2022
Amazing app with incredible chat support. All the support personnel was very helpful in resolving the queries. Thank you guys!
Thanks so much! Glad I could help. — Katherine
Jan. 25, 2022
Great customer support, especially from Katherine! Helped make onboarding with the platform a breeze
Thank you so much for the review! Reach out any time! — Katherine
Jan. 24, 2022
Excellent customer support - I had some trouble setting everything up, but Valerie was super quick to help.
Thanks so much for the review! We're here for you if you need further help - Valerie
Jan. 24, 2022
I had problems with integration but with excellent help and service from Caye, it was solved within no time.
Glad to be of service! If you have any concerns, just let us know. - Caye
Jan. 21, 2022
We use this app to get our customers set up with a referral code. So far everything about it has been great. The customer service is OUTSTANDING as well. We are very happy with referral candy!
Thank you for your kind words. Cris will be delighted to hear it! - Tom
Jan. 21, 2022
JC was very helpful in helping our team to locate and solve the issue we had encountered. He's been responsive, patient, and very professional. Thanks
Thank you for five stars! Reach out any time! - JC
Aug. 3, 2022
Great app! Very simple to use. Valerie, Jessa, and Derek were really helpful during the entire onboarding process. Super helpful team.
We're so glad to hear your feedback! If you have any concerns, just let us know. - Valerie
Jan. 18, 2022
Support has been amazing - super quick & responsive & Katherine has been so so helpful making it super easy to get it all live and running. Would recommend!
Thanks for the feedback! Reach out any time! - Katherine
Jan. 15, 2022
Great customer service! Thanks Jon and Benz for helping answer my question so fast! Really appreciate the follow ups.
Thanks for your kind review! I'll be sure to let Jon and Benz know! - Tom
Jan. 13, 2022
The customer is superb! Benz is very nice and helpful to give solutions and advice! Thank you very much!
We're glad Benz was able to help! - Tom
Jan. 10, 2022
Thank you so much to Cris for his support when we were face to a problem. I helped us a lot! Very good support service :)
We're always there to help! Feel free to let us know if you need further assistance! - Cris
Jan. 3, 2022
Thanks to Dwight and his Team our issue (emails upload) got fixed straight away and so far referral candy seems to be a great addition for our customers! Thanks again guys!
Thanks for your kind review! I'll be sure to let Dwight know! - Tom
Dec. 29, 2021
Great app for a small business. Easy enough to set up and anything you don't understand, their support will help with. Valerie was super helpful and consistent in reaching out & checking in on me. Thanks Valerie!
We're glad to help! Reach out any time! - Valerie
Dec. 23, 2021
Very good plug-ins and excellent customer service. Then I hope the technical support of the technical team can be more in place. In that case, the plug-in will be more perfect
We're glad Caye was able to help! - Tom
Dec. 21, 2021
good support - great help and right away available. it looks like we found a good referral program..
Thanks so much! Glad I could help. — Benz
Dec. 16, 2021
I just started to use this app so I'm still not sure how much it could be effective but I'm hoping it will work well for our business! When I had some questions about how the app works, Jelson and Benz explained it so well. The customer service is pretty impressive!
Thanks for your kind review! I'll be sure to let Jelson and Benz know! - Tom