Referral Candy & Affiliate

We tried implementing this app a while back, but some tech bugs put it on hold. Cris was incredibly helpful and informative throughout the process - letting us know when bugs were fixed, walked us through installation and setup, and continued to answer any questions we had moving forward. Overall a really great experience with Cris and we're excited to see what the referral program can do!

It is my first time using Referral Candy. I want to say thank you to JC from the support team. Really patient and help me to find the right solution. Great support!

Awesome referral app! Very simple to use and the support team is the best. Would recommend this to anyone who is looking for a referral program.

Have just been walked through on how to this app by JC, such a helpful chap. Has made the whole process understandable and easy to use, thank you!!

Great customer service, JC was a guru when it came to understanding Referral Candy and our business. Total legend.

Benz help me so fast ant very good. The service off the app is amazing! I hope the app works good too

Katherine was incredibly helpful in getting everything off the ground for me and answering all my stupid questions. Very good and responsive support!

Jon was really helpful and answered my questions quickly and clearly. He explained how we can update/change discounts in the future for past customers.

I'm new to the app and i had quite a lot of questions. Cris and Derek were very helpful and answered everything.

We're quite new to this app and the lovely Mardie was very helpful in answering all my questions. Excited to see how it performs. Thanks again.

Lorraine helped me a lot today with an issue I couldn't figure out as well as helping me modifying our settings. She was very helpful and great customer service!

It's easy to set up referral program and customer support is great. Thank you for promptly handling the matter with care Cris and Jelson :)

Just had a chat with Katherine and our Account Rep Valerie to resolve an issue that came up. They were able to make the adjustment for one of our referrers that will make a big difference. It's the little things that Referral Candy does that make it a great App and company to work with.

The support from JC was awesome, he really went the extra mile in helping me get set up and how to use the apps various features.

Referral Candy is a very easy to use app and great customer service! I am a very happy customer and recommend it.

I submitted a ticket with a question about set up of Referral Candy and received an immediate response including a very clear and easy to follow video. I had a couple trouble shooting questions which were all answered promptly by Cris, who successfully helped me resolve my questions. Great support.

Great customer service!!!!!!!!! It was really easy for me to set up my referral program on my store.

Their customer service is great and very quick to respond– Katherine was a great help with clarifying some integration questions we had!

So far the app has integrated well with our Shopify store and Mailchimp customer list. With private browsing and new privacy software on devices, it seems that our only hiccups to completely automating the referral process are mostly a result of customers privacy preferences on their devices. Even with this, I was put in contact with Jon and shown how to match referrals to the correct advocates so that everyone receives their rewards properly. Within our first email campaign announcing the referral program, we have already seen new customers come from our existing customer base - it's a great win-win for everyone.

So far so good. Help desk is amazing (and basically in my timezone AWST). Easy to install and very supportive help desk.