All reviews

Rating Breakdown

  • 5
    89% (1,941 ratings)
  • 4
    9% (189 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (17 ratings)
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5 / 5 Share

Jan. 18, 2022

Cris is great! Answered all my questions. Now I am sure Referral Candy is the right app for me. Thank you.

Store

ABIYA

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear your feedback! If you have more questions, we're here for you - Cris

5 / 5 Share

Jan. 18, 2022

Katherine's customers service is amazing! I love the referral candy team! They are so helpful in navigating how to run a successful campaign.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

We love you too! If you need further help, we're just here, waiting for you - Katherine

5 / 5 Share

Jan. 18, 2022

Great app and really helpful team. They helped me to make all theme customizations I needed very fast.

Using app

5 months

Total reviews

13

Average rating

5.0

Developer Reply

Thank you for your kind words. If you need further help, just let us know - Lorraine

5 / 5 Share

Jan. 18, 2022

Intuitive app and very easy to set up. Katharine was quick to respond on support Questions too. Thanks!!

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much! Glad I could help - Katherine

5 / 5 Share

Jan. 18, 2022

Support has been amazing - super quick & responsive & Katherine has been so so helpful making it super easy to get it all live and running. Would recommend!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the feedback! Reach out any time! - Katherine

5 / 5 Share

Jan. 15, 2022

Great customer service! Thanks Jon and Benz for helping answer my question so fast! Really appreciate the follow ups.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your kind review! I'll be sure to let Jon and Benz know! - Tom

5 / 5 Share

Jan. 13, 2022

The customer is superb! Benz is very nice and helpful to give solutions and advice! Thank you very much!

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

We're glad Benz was able to help! - Tom

5 / 5 Share

Jan. 10, 2022

Thank you so much to Cris for his support when we were face to a problem. I helped us a lot! Very good support service :)

Store

Epycure

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

We're always there to help! Feel free to let us know if you need further assistance! - Cris

5 / 5 Share

Jan. 6, 2022

Great customer service, the app is very easy to use, I had an issue with the email list and the referral code I had a lady by the name of Katherine helped really well, she stayed with me for nearly 30 minutes if not more. thank you for the support it helps when you start a new business.

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the review! Feel free to reach out - Katherine

5 / 5 Share

Jan. 5, 2022

Mardie helped me perfectly with transitioning from WooCommerce to Shopify! The app also works very well, I would definitely recommend it.

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Savvy

Using app

23 days

Total reviews

7

Average rating

4.9

Developer Reply

Glad to help! If you have any concerns, just let us know. - Mardie

5 / 5 Share

Jan. 3, 2022

Thanks to Dwight and his Team our issue (emails upload) got fixed straight away and so far referral candy seems to be a great addition for our customers! Thanks again guys!

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Praep

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your kind review! I'll be sure to let Dwight know! - Tom

5 / 5 Share

Dec. 30, 2021

Very Good Feelings in the whole communication process! Very Best Backstage Service! The function is very powerful, will certainly help me do bigger and better business!

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Anewow

Using app

28 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for five stars! Reach out any time! - JC

5 / 5 Share

Dec. 29, 2021

Great app for a small business. Easy enough to set up and anything you don't understand, their support will help with. Valerie was super helpful and consistent in reaching out & checking in on me. Thanks Valerie!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're glad to help! Reach out any time! - Valerie

5 / 5 Share

Dec. 23, 2021

Very helpful support team, I chatted with their support agent Dwight a few times and was very helpful.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much! Glad I could help. — Dwight

5 / 5 Share

Dec. 23, 2021

Very good plug-ins and excellent customer service. Then I hope the technical support of the technical team can be more in place. In that case, the plug-in will be more perfect

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EMKE

Using app

7 months

Total reviews

8

Average rating

4.5

Developer Reply

We're glad Caye was able to help! - Tom

5 / 5 Share

Dec. 21, 2021

Cris was super helpful as we launched our refer a friend program :) very quick to reply and even followed up to see how it was working!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Glad to be of help! Reach out any time! - Cris

5 / 5 Share

Dec. 21, 2021

good support - great help and right away available. it looks like we found a good referral program..

Using app

43 minutes

Total reviews

3

Average rating

4.0

Developer Reply

Thanks so much! Glad I could help. — Benz

5 / 5 Share

Dec. 16, 2021

I just started to use this app so I'm still not sure how much it could be effective but I'm hoping it will work well for our business! When I had some questions about how the app works, Jelson and Benz explained it so well. The customer service is pretty impressive!

Using app

28 days

Total reviews

10

Average rating

5.0

Developer Reply

Thanks for your kind review! I'll be sure to let Jelson and Benz know! - Tom

5 / 5 Share

Dec. 15, 2021

The app is great, still haven't seen how customers react. But their customer service is amazing! They literally explained everything I needed help with. Thank you Mardie, Benz and Jon :)

Store

JuvaBun

Using app

11 months

Total reviews

8

Average rating

5.0

Developer Reply

We're glad to hear you were delighted! If there's anything unclear with the app, just let us know - Derek

5 / 5 Share

Dec. 15, 2021

I cannot say anything about the performance yet but the setup was very easy. One thing that I'd like to change is to ease the switch between languages. This was a bit of a hassle since I needed to translate a lot of phrases from English to German manually. Other than that everything was great. The customer support I received from Benz, Jelson and Cris was outstanding. Thank you guys!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for the feedback! If you have any concerns, just let us know. - Derek