Referral Candy & Affiliate
Refer a friend, referral & affiliate marketing, all in one...
Rating
4.9
feedback
1,448
chart
#1,610
All reviews
Jan. 21, 2022
JC was very helpful in helping our team to locate and solve the issue we had encountered. He's been responsive, patient, and very professional. Thanks
Thank you for five stars! Reach out any time! - JC
Jan. 20, 2022
Really some of the best customer service of all the apps on the Shopify app store. We've worked with a dozen or so apps and Referral Candy is one of the most responsive, hardworking, and dedicated teams we've come across (thanks Tom & Derek!!)
Thanks so much for leaving us a review! We're glad that we were able to help! — Tom
Aug. 3, 2022
Great app! Very simple to use. Valerie, Jessa, and Derek were really helpful during the entire onboarding process. Super helpful team.
We're so glad to hear your feedback! If you have any concerns, just let us know. - Valerie
Jan. 18, 2022
Support has been amazing - super quick & responsive & Katherine has been so so helpful making it super easy to get it all live and running. Would recommend!
Thanks for the feedback! Reach out any time! - Katherine
Jan. 15, 2022
Great customer service! Thanks Jon and Benz for helping answer my question so fast! Really appreciate the follow ups.
Thanks for your kind review! I'll be sure to let Jon and Benz know! - Tom
Jan. 13, 2022
The customer is superb! Benz is very nice and helpful to give solutions and advice! Thank you very much!
We're glad Benz was able to help! - Tom
Jan. 10, 2022
Thank you so much to Cris for his support when we were face to a problem. I helped us a lot! Very good support service :)
We're always there to help! Feel free to let us know if you need further assistance! - Cris
Jan. 3, 2022
Thanks to Dwight and his Team our issue (emails upload) got fixed straight away and so far referral candy seems to be a great addition for our customers! Thanks again guys!
Thanks for your kind review! I'll be sure to let Dwight know! - Tom
Dec. 29, 2021
Great app for a small business. Easy enough to set up and anything you don't understand, their support will help with. Valerie was super helpful and consistent in reaching out & checking in on me. Thanks Valerie!
We're glad to help! Reach out any time! - Valerie
Dec. 23, 2021
Very good plug-ins and excellent customer service. Then I hope the technical support of the technical team can be more in place. In that case, the plug-in will be more perfect
We're glad Caye was able to help! - Tom
Dec. 21, 2021
good support - great help and right away available. it looks like we found a good referral program..
Thanks so much! Glad I could help. — Benz
Dec. 16, 2021
I just started to use this app so I'm still not sure how much it could be effective but I'm hoping it will work well for our business! When I had some questions about how the app works, Jelson and Benz explained it so well. The customer service is pretty impressive!
Thanks for your kind review! I'll be sure to let Jelson and Benz know! - Tom
Dec. 15, 2021
The app is great, still haven't seen how customers react. But their customer service is amazing! They literally explained everything I needed help with. Thank you Mardie, Benz and Jon :)
We're glad to hear you were delighted! If there's anything unclear with the app, just let us know - Derek
Dec. 13, 2021
Mardie on the customer service team was great! Ran me through how each email and notification delivered to our customers!
Thanks so much for the review! Reach out any time! - Mardie
Dec. 13, 2021
The support is the best I have seen so far. Each step of the way you can chat with them and they support you every step of the way.
Using app
About 3 years
Total reviews
1
Average rating
5.0
We're glad Benz was able to help! - Tom
Dec. 10, 2021
We thought we had a good referral program going but results were dismal. We started using the Referral Candy app and the first day referrals went up substantially and continued every day since. Trying to learn more about the app I got things messed up and didn't know what to do - that's when Jon Dolor contacted me. He told me he could see I was having a problem, I explained it to him and like magic he fixed it! Love this app for the results, the ease of use and for the amazing support of the staff!
We're so happy to hear of your feedback! If you have any concerns, just let us know. - Jon
Dec. 8, 2021
The app is easy to use. Looking to get more sales. Dwight has been responsive. Highly recommended!!!
Thank you so much for the review! — Dwight
Dec. 7, 2021
I'm happy with JC's kind support. I could start using ReferralCandy quickly thanks to his great introduction.
We're glad JC was able to help! - Tom
Dec. 2, 2021
Good and fast customer service. Very helpful and did as much as they could to help get me set up. Mardie was a lot of help.
Thanks for the review! If you need further help, just let us know! - Mardie
Dec. 1, 2021
Great service! I really liked the explanation on how to get started with this application. Benz and Hanna helped me figure it out, answered the most difficult questions in spite of my fluffy English. Incredibly recommend
We're glad Benz and Hannah was able to help! - Tom