All reviews

Rating Breakdown

  • 5
    89% (1,941 ratings)
  • 4
    9% (189 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (17 ratings)
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5 / 5 Share

Dec. 15, 2021

Mardie was very helpful in helping me set up Referral Candy. She walked me through the whole process until I was able to get everything sorted out. I was impressed with her customer service

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're glad to hear we impressed you! If you need further help, feel free to reach out! - Mardie

5 / 5 Share

Dec. 13, 2021

Mardie on the customer service team was great! Ran me through how each email and notification delivered to our customers!

Store

Apothia

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for the review! Reach out any time! - Mardie

5 / 5 Share

Dec. 13, 2021

The support is the best I have seen so far. Each step of the way you can chat with them and they support you every step of the way.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We're glad Benz was able to help! - Tom

5 / 5 Share

Dec. 10, 2021

I have yet to activate the app, but I am very impressed with the setup process so far. I have already used the chat to get clarification and Lorraine was very helpful. I can't wait to see how this app helps in my referral program.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Glad to be of service! If you need help, just let us know - Lorraine

5 / 5 Share

Dec. 10, 2021

We thought we had a good referral program going but results were dismal. We started using the Referral Candy app and the first day referrals went up substantially and continued every day since. Trying to learn more about the app I got things messed up and didn't know what to do - that's when Jon Dolor contacted me. He told me he could see I was having a problem, I explained it to him and like magic he fixed it! Love this app for the results, the ease of use and for the amazing support of the staff!

Using app

Over 2 years

Total reviews

5

Average rating

4.2

Developer Reply

We're so happy to hear of your feedback! If you have any concerns, just let us know. - Jon

5 / 5 Share

Dec. 8, 2021

The app is easy to use. Looking to get more sales. Dwight has been responsive. Highly recommended!!!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the review! — Dwight

5 / 5 Share

Dec. 8, 2021

Mardie really helped me out achieve my goals and had answers for all my questions! Really good customer support!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much! Glad I could help. — Mardie

5 / 5 Share

Dec. 7, 2021

I'm happy with JC's kind support. I could start using ReferralCandy quickly thanks to his great introduction.

Using app

About 1 year

Total reviews

5

Average rating

4.8

Developer Reply

We're glad JC was able to help! - Tom

5 / 5 Share

Dec. 6, 2021

JC is really helpful and patient. The response from the team is instant. Great service and support!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much! Glad I could help. — JC

5 / 5 Share

Dec. 6, 2021

Super friendly support team, eager to help you get all set! Looking forward to seeing results from this referral app. Special thanks to Lorraine and Mardie! :)

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the kind words! If you need help, feel free to reach out - Derek

5 / 5 Share

Dec. 15, 2021

The application is very easy to use! We are happy to launch our referral programm !Thanks a lot to Jon & Caye who helped us each step of the way :)

Store

Label K

Using app

12 days

Total reviews

9

Average rating

4.9

Developer Reply

Glad to help! If you need further assistance, we're here for you! - Jon

5 / 5 Share

Dec. 2, 2021

Good and fast customer service. Very helpful and did as much as they could to help get me set up. Mardie was a lot of help.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review! If you need further help, just let us know! - Mardie

5 / 5 Share

Dec. 1, 2021

Great service! I really liked the explanation on how to get started with this application. Benz and Hanna helped me figure it out, answered the most difficult questions in spite of my fluffy English. Incredibly recommend

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We're glad Benz and Hannah was able to help! - Tom

5 / 5 Share

Nov. 30, 2021

Dwight provided excellent customer support! Super responsive and helpful — answered all of my questions and even extended our free trial another month so we can test things out more.

Store

Mumu

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much! Glad I could help. — Dwight

5 / 5 Share

Nov. 30, 2021

Great customer service, benzj assisted with setting up referral candy and extended the trial until it was active.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. Benz and Jelson will be delighted to hear this! - Tom

5 / 5 Share

Nov. 29, 2021

Easy set up and excellent customer service! Jelson was always very helpful and took the time to help us step by step to solve our problem. He also took every opportunity to give us additional recommendations to improve our program.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much! Glad I could help. — Jelson

5 / 5 Share

Nov. 25, 2021

Amazing customer support! Dwight was the best - I could count on him to assist me with any questions that I have. Thank you!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. Dwight will be delighted to hear it! - Tom

5 / 5 Share

Nov. 24, 2021

We haven't implemented the app yet but so far their customer support has been great. Maddie was very quick to reply and assist.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're here for you if you need further help. You can always reach out to us! - Mardie

5 / 5 Share

Nov. 24, 2021

Amazing customer support! Cris was a great help - I can count on him to assist me with any questions that I have. Thank you!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the feedback! If you need help again, just let us know - Cris

5 / 5 Share

Nov. 24, 2021

I just reached out for the customer service and the guy named dwight was so very helpful and assisted us for over 1 hr on call,now we got all our questions clear,cant wait to work with dwight again,and will definitely try using the referral app ,thank you referral !thank you dwight!

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

We're glad you're happy! Reach out any time! - Dwight