Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.8
feedback
2,175
chart
#898
All reviews
Rating Breakdown
Dec. 15, 2021
Mardie was very helpful in helping me set up Referral Candy. She walked me through the whole process until I was able to get everything sorted out. I was impressed with her customer service
We're glad to hear we impressed you! If you need further help, feel free to reach out! - Mardie
Dec. 13, 2021
Mardie on the customer service team was great! Ran me through how each email and notification delivered to our customers!
Thanks so much for the review! Reach out any time! - Mardie
Dec. 13, 2021
The support is the best I have seen so far. Each step of the way you can chat with them and they support you every step of the way.
Using app
About 3 years
Total reviews
1
Average rating
5.0
We're glad Benz was able to help! - Tom
Dec. 10, 2021
I have yet to activate the app, but I am very impressed with the setup process so far. I have already used the chat to get clarification and Lorraine was very helpful. I can't wait to see how this app helps in my referral program.
Glad to be of service! If you need help, just let us know - Lorraine
Dec. 10, 2021
We thought we had a good referral program going but results were dismal. We started using the Referral Candy app and the first day referrals went up substantially and continued every day since. Trying to learn more about the app I got things messed up and didn't know what to do - that's when Jon Dolor contacted me. He told me he could see I was having a problem, I explained it to him and like magic he fixed it! Love this app for the results, the ease of use and for the amazing support of the staff!
We're so happy to hear of your feedback! If you have any concerns, just let us know. - Jon
Dec. 8, 2021
The app is easy to use. Looking to get more sales. Dwight has been responsive. Highly recommended!!!
Thank you so much for the review! — Dwight
Dec. 8, 2021
Mardie really helped me out achieve my goals and had answers for all my questions! Really good customer support!
Thanks so much! Glad I could help. — Mardie
Dec. 7, 2021
I'm happy with JC's kind support. I could start using ReferralCandy quickly thanks to his great introduction.
We're glad JC was able to help! - Tom
Dec. 6, 2021
JC is really helpful and patient. The response from the team is instant. Great service and support!
Thanks so much! Glad I could help. — JC
Dec. 6, 2021
Super friendly support team, eager to help you get all set! Looking forward to seeing results from this referral app. Special thanks to Lorraine and Mardie! :)
Thank you for the kind words! If you need help, feel free to reach out - Derek
Dec. 15, 2021
The application is very easy to use! We are happy to launch our referral programm !Thanks a lot to Jon & Caye who helped us each step of the way :)
Glad to help! If you need further assistance, we're here for you! - Jon
Dec. 2, 2021
Good and fast customer service. Very helpful and did as much as they could to help get me set up. Mardie was a lot of help.
Thanks for the review! If you need further help, just let us know! - Mardie
Dec. 1, 2021
Great service! I really liked the explanation on how to get started with this application. Benz and Hanna helped me figure it out, answered the most difficult questions in spite of my fluffy English. Incredibly recommend
We're glad Benz and Hannah was able to help! - Tom
Nov. 30, 2021
Dwight provided excellent customer support! Super responsive and helpful — answered all of my questions and even extended our free trial another month so we can test things out more.
Thanks so much! Glad I could help. — Dwight
Nov. 30, 2021
Great customer service, benzj assisted with setting up referral candy and extended the trial until it was active.
Thank you for your kind words. Benz and Jelson will be delighted to hear this! - Tom
Nov. 29, 2021
Easy set up and excellent customer service! Jelson was always very helpful and took the time to help us step by step to solve our problem. He also took every opportunity to give us additional recommendations to improve our program.
Thanks so much! Glad I could help. — Jelson
Nov. 25, 2021
Amazing customer support! Dwight was the best - I could count on him to assist me with any questions that I have. Thank you!
Thank you for your kind words. Dwight will be delighted to hear it! - Tom
Nov. 24, 2021
We haven't implemented the app yet but so far their customer support has been great. Maddie was very quick to reply and assist.
We're here for you if you need further help. You can always reach out to us! - Mardie
Nov. 24, 2021
Amazing customer support! Cris was a great help - I can count on him to assist me with any questions that I have. Thank you!
Thanks so much for the feedback! If you need help again, just let us know - Cris
Nov. 24, 2021
I just reached out for the customer service and the guy named dwight was so very helpful and assisted us for over 1 hr on call,now we got all our questions clear,cant wait to work with dwight again,and will definitely try using the referral app ,thank you referral !thank you dwight!
We're glad you're happy! Reach out any time! - Dwight