All reviews

Rating Breakdown

  • 5
    90% (1,302 ratings)
  • 4
    8% (118 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (12 ratings)

Reviews with Text

  • 99% (1,440)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 22, 2021

helpful customer service, decent app. I don't want to write 100 characters but if I don't write this review they will ask me again to write a review.

Store

O'Douds

Using app

About 5 years

Total reviews

3

Average rating

5.0

Developer Reply

We're glad Jon was able to help! - Tom

5 / 5 Share

Oct. 14, 2021

amazing customer service and great app! thank you to katherine for her amazing service. would recommend to other stores

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for five stars! Reach out any time! - Katherine

5 / 5 Share

Oct. 13, 2021

Great app and amazing customer support. Cris and Mardie really helped out throughout my set-up! Very easy to set-up with the customer service reps!

Using app

10 months

Total reviews

18

Average rating

4.9

Developer Reply

Thanks so much for the feedback! I'll definitely let Cris and Mardie know! - Derek

5 / 5 Share

Oct. 12, 2021

Incredibly easy set up, really easy to use, and exceptional round the clock customer support. Super happy with this app for customer referrals and affiliate program.

Using app

About 2 hours

Total reviews

7

Average rating

4.9

Developer Reply

Thanks for your kind review! I'll be sure to let Hannah know! - Tom

5 / 5 Share

Oct. 8, 2021

This plug-in is very simple to set up, and it can immediately meet our needs. And Benz quickly helped me solve the problem.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're glad Benz was able to help! - Tom

5 / 5 Share

Oct. 6, 2021

JC Fajardo helped me running though all the product specs really well. Afterwards implementation was easy and if I had a question I just hit up JC.

Store

BRAUZZ.

Using app

About 1 month

Total reviews

8

Average rating

4.9

Developer Reply

Thank you for the kind words. Feel free to reach out! - JC

5 / 5 Share

Oct. 5, 2021

Love the ease of setting this up, when I did have a question, Dwight was quick to respond - even in the early hours of the night. thank you!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're glad Dwight was able to help! - Tom

5 / 5 Share

Oct. 4, 2021

Referral Candy has helped us to easily grow our customer base via referrals. Moreover, the team has been very responsive and helpful in all our inquiries. Would definitely recommend and keep using!

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the feedback! Feel free to refer us to other merchants! ✌

5 / 5 Share

Sept. 28, 2021

amazing referral app, already seeing results! great support from the team, going above and beyond to help you to set it up and get going Thank you guys!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review! Reach out any time! - Derek

5 / 5 Share

Sept. 27, 2021

I've been very impressed with this app and the customer service I've received from Mardie. I had lots of questions and Mardie was able to answer them all in a quick and timely manner.

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

We're glad Mardie was able to help! - Tom

5 / 5 Share

Sept. 27, 2021

Excellent app that does exactly what I need it to do! Referral Candy has great customer service as well, and they were prompt to answer and help with any questions I had.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the feedback! Reach out any time! - Jon

5 / 5 Share

Sept. 24, 2021

The team is very helpful and responsive when called upon, they have great customer service. Jelson was awesome!

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your kind review! I'll be sure to let Jelson know! - Tom

5 / 5 Share

Sept. 24, 2021

Already got my first referral less then 10 days after setting up the app. Thanks Jelson for the good advice.

Store

Blue

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words. Jelson will be delighted to hear it! - Tom

5 / 5 Share

Sept. 22, 2021

Thank you JC for the prompt assistance on referral candy. Very helpful in resolving our log-in issues.

Store

Baken

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much! Glad I could help. — JC

5 / 5 Share

Sept. 22, 2021

Flawless, very fast and super friendly support at Referral Candy. We had two individual inquiries recently. Each time we were helped very quickly and professionally. Thank you to Katherine on live chat and Benz who supported us via email. Really first-class service. Very patient. Detailed answers, tips and recommendations. Keep up!

Using app

11 months

Total reviews

5

Average rating

5.0

Developer Reply

We're glad Katherine and Benz was able to help! - Tom

5 / 5 Share

Sept. 21, 2021

I had some issues with setup and was able to speak to Cris on Live Chat. She was very helpful and was able to resolve all of my problems very quickly. I recommend the app 100%!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the recommendation! We're glad we could help. If you have any concerns, just let us know. - Cris

5 / 5 Share

Sept. 16, 2021

Dwight was very helpful. She suggested ways to improve performance for our current setup! Thank you.

Store

Recess

Using app

10 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your kind words. Dwight will be delighted to hear it! - Tom

5 / 5 Share

Sept. 10, 2021

Katherine was incredibly helpful and patient with my endless questions! She reviewed the integration with our Shopify store and confirmed that I had set up our first referral program correctly and had some great tips for things to add. Thank you so much!

Using app

3 days

Total reviews

5

Average rating

4.2

Developer Reply

Thanks for your kind review! I'll be sure to let Katherine know! - Tom

5 / 5 Share

Sept. 10, 2021

Ich habe die APP reaktivieren müssen und über den Chat-Support sehr gute und schnelle Hilfe von JC bekommen. Er hat klar und eindeutig mir die notwendigen Schritte erklärt und somit in wenigen Minuten das Problem gelöst. Super. Weiter so.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. JC will be delighted to hear it! - Tom

5 / 5 Share

Aug. 18, 2022

Wanted to set up a new account for another store and Jessa was super helpful in getting it sorted. She even kindly offered me a discount as both accounts were under the same company! Thanks so much!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your kind words! If you need assistance, just let us know. - Mardie