Referral Candy & Affiliate

I'm in the process of setting it up, Derek from the CS team was helpful with the issues I was having

Amazing customer service! Derek helped me with the whole process and answered all my questions :) !

Just started using this app, it's really easy to set up and the support from the team (Benz) has been great and really helpful. Looking forward to seeing performance now we are live.

We downloaded this app to try the refer to a friend option. It does integrate well, there is no need of extra coding unless you want to customise the interfaces a bit more. It does integrate with Mailchimp, but haven't quite understood yet if it syncs the info automatically or you have to push them every time. The support team is quite helpful, I spoke to Dwight to get help with the Mailchimp integration part.

Have just integrated this - so I have not been able to fully try it out yet but I had a number of questions on integration and setup (since we have a unique product + subscription) and Derek from customer service was super helpful! He helped me continuously until we sorted it out and set up the program the way I wanted to.

This is our first time launching a referral program on our website and ReferralCandy and Adam have made it an easy, straightforward process from start to finish. Adam was on hand to help guide our integration and settings from day one and enabled us to launch in record time. We would highly recommend.

While there are some issues (the discount code sent to the recipient is not unique and can be copied and leaked), this app does what it needs to do. A big thanks to Mardie for taking the time to teach me how to use it! If you're looking for help, talk to Mardie, who is the bomb.com!

Not using the app yet, but Dwight answered all of my questions within 5 min. No concerns anymore. Thanks a lot!

Customer service was incredibly helpful with getting set up and running tests to make sure things are working correctly. There is a bit of a learning curve, and some of the UI can be a bit difficult to navigate. That's the only reason it's not a perfect score.

Mardie was very helpful in explaining the features. The program doesn't have as many customization features as we would want, but it will work.

The app is great and quite flexible for a multi country/ multi language shop like ours. Great customer service, very reactive and knowledgeable.

Overall a very good app. As with any app, there are limitations and enhancements/flexibility that could be made to accommodate different business models. Customer support has been great - Benz has been diligent in making sure our set up was optimized as best as possible.

Referral Candy is a simple platform that has been easy to use. The reporting is not the most robust, but all in all we have enjoyed using it to kick start our referral program. Derek Benito was quick to help my team with an issue syncing properties in our ESP. He was relentless in his pursuit to solve our issue correctly. Thanks, Derek!

Good program so far with great customer service. Jon was great on chat and helped us resolve our issue ASAP!

Benz Jalali was great, happy with customer service. Only annoying thing Shopify doesnt let you do with this app is have multiple referral discount coupons at once if you're the referrer/advocate.

Derek, JC & Mardie have been really helpful. Responsible and friendly customer support. Thanks to both of you!

Tom was extremley helpful in sorting out a glitch with sending out my first refferal campaign. Very clear, quick responses - the perfect service, and right way to deal with the situation.

Technical issues with referral tracking but great Service from Tom, he helped us to resolve the issue.

Great customer service by Jon! He helped me find the code my customer was looking for, so I wouldn't lose the sale. Very much appreciated!

Thanks to Derek setting up the App was really easy and all our concerned were taken seriously and taken care of asap. We look forward to getting started!