All reviews

Rating Breakdown

  • 5
    90% (1,303 ratings)
  • 4
    8% (118 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (12 ratings)

Reviews with Text

  • 99% (1,441)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 30, 2025

Great support - helped alot with my issue and fixed it - thanks Roj!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

I really appreciate the feedback. Happy I was able to sort things out for you. Thanks for the shoutout! - Roj

5 / 5 Share

Sept. 26, 2025

Jessa was very helpful - resolved my inquiry quickly and professionally.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! I’m really glad I could help and get your inquiry resolved quickly. Thanks for taking the time to share this, it means a lot. - Jessa

5 / 5 Share

Sept. 25, 2025

It's a little complicated figuring out the app but the support has been super duper helpful! They're always available, and can solve my problem right away! Shoutout to Jessa for attending to my ticket, she's been great!!

Store

Kneady

Using app

14 days

Total reviews

4

Average rating

5.0

Developer Reply

I really appreciate your feedback! I understand it can take a bit of time to get used to the app, so I’m glad I could help smooth things out for you. Thanks again for the shoutout. It truly means a lot. - Jessa

5 / 5 Share

Sept. 24, 2025

Jon was really helpful in giving me info on how to modify the 'Referral Extension' of the 'Thank You' Page

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

I’m happy to hear that! Glad I could give you the info you needed about the Referral Extension on the Thank You page. If anything else comes up, feel free to reach out and I’ll be glad to help again. - Jon

5 / 5 Share

Sept. 23, 2025

Amazing APP!!! i just hope to be able to enjoy all of its potential. JON form assistance has been very patient in answering all the thousands question i had about setting up the app. Highly recommended

Using app

4 days

Total reviews

5

Average rating

4.2

Developer Reply

I’m so glad I could guide you through the setup and answer all your questions. Thanks for being patient throughout the process. It was great working with you. I’m excited for you to make the most of the app’s features! - Jon

5 / 5 Share

Sept. 15, 2025

Absolutely great! Innah is very helpfull!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! - Innah

5 / 5 Share

Sept. 13, 2025

Amazing support from Roj. He is an asset to this company.

Using app

16 days

Total reviews

20

Average rating

5.0

Developer Reply

I really appreciate your feedback! It means a lot to hear that my support made a difference. I’m always happy to help whenever you need, so feel free to reach out anytime. - Roj

5 / 5 Share

Sept. 12, 2025

Excellent Customer Service. The really take the time to help you get started.

Using app

About 19 hours

Total reviews

6

Average rating

4.8

Developer Reply

Thanks so much! Glad to hear I was able to guide you through the setup. We’re always here if you need a hand. :) - Charlie

5 / 5 Share

Sept. 11, 2025

Amazing help from Charlie! Answered all of my questions (and i had a lot!) Great support!

Using app

About 5 hours

Total reviews

3

Average rating

5.0

Developer Reply

You’re very welcome! I don’t mind all the questions at all. I'm just glad I could answer everything for you. Thanks again for taking the time to share your feedback, it really means a lot. - Charlie

5 / 5 Share

Sept. 3, 2025

A bit fiddly to set up but easy when you've got the hang of it, and Charlie on help was super quick to respond and resolved all of my queries.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

I appreciate you sharing your experience! Happy to hear that once you got into it, things started clicking. I’m glad I could step in quickly and help get everything sorted for you. - Charlie

5 / 5 Share

Sept. 2, 2025

Jon was super helpful in making sure I understand how to set up referral email flows in ReferralCandy. Thank you!

Using app

Almost 6 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for your kind words. I’m really glad I was able to walk you through setting up the email flows. Please reach out anytime you need help. :) - Jon

5 / 5 Share

Sept. 2, 2025

נbest service ever !

Store

Sereia

Using app

2 days

Total reviews

11

Average rating

5.0

Developer Reply

Happy to have assisted you. :) - Charlie

5 / 5 Share

Sept. 2, 2025

Store

Cozyla

Using app

11 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for this 5-star rating! :) - Riz

5 / 5 Share

Aug. 19, 2025

Very responsive support team, thank you!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

You are definitely welcome, and thank you again for this wonderful feedback. I really appreciate it. - Riz

5 / 5 Share

Aug. 17, 2025

Great support, very helpful with any issues we have experienced. The tool is pretty good at identifying potentially fraudulent activity and flagging it for disapproval. It seems to disapprove self-referrals quite well, but there are still a few that sneak through. I just wish there were also a way to place a hold on the referred friend reward if the sale is identified as a potentially fraudulent self-referral.

Using app

About 2 months

Total reviews

5

Average rating

4.2

Developer Reply

Thank you so much for sharing your experience and for taking the time to leave a review. It really means a lot and helps us continue improving and supporting you better. - Riz

5 / 5 Share

Aug. 15, 2025

Using app

About 15 hours

Total reviews

5

Average rating

4.8

Developer Reply

Thank you so much for this 5-Star rating. We really appreciate it! :) - Riz

5 / 5 Share

Aug. 13, 2025

Roj from customer support was a great help, he helped me through setting up my affiliate program. Thanks Roj.

Store

Tucann

Using app

1 day

Total reviews

4

Average rating

4.0

Developer Reply

You are awesome! Thank you so much again for this wonderful feedback, and let us know anytime you need help. - Roj

5 / 5 Share

Aug. 11, 2025

This is the first time I’ve experienced such fast, responsible, and proactive tech support. I’m confident the app’s features are excellent as well. I’m truly impressed that you not only provided the necessary information but also followed up to check the results. Thank you.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! I’m really glad I could help and that my follow-up made a difference. We always aim to provide not just solutions but also peace of mind, so it means a lot to know you felt supported. - Riz

5 / 5 Share

Aug. 8, 2025

Would highly recommend, had a slight issue with a campaign but got in touch with the team and Jessa explained it and we got to a solution 10/10!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the kind words! I’m glad we were able to sort out the campaign issue quickly and get everything running smoothly. It was a pleasure working with you on the solution, and I truly appreciate the 10/10 rating! - Jessa

5 / 5 Share

Aug. 6, 2025

ReferralCandy has been a game-changer for our store’s referral program. The setup was smooth, the features are powerful, and the results started showing almost immediately. The widget is sleek, customizable, and integrates seamlessly into our site. What impressed us the most is the support team — they are responsive, friendly, and go above and beyond to help you get the most out of the app. Even when we had a custom styling requirement for widget positioning, they provided guidance and support that made it easy to implement. Highly recommended for any store looking to grow through word-of-mouth and customer loyalty. If you're on the fence — go for it. You won’t be disappointed!

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Wow, thank you so much for this amazing feedback! I’m really glad to hear the setup went smoothly and that you’re already seeing results with the referral program. It was a pleasure helping you with the custom widget styling. I’m happy it worked out exactly how you wanted. We’ll always be here to make sure you get the most out of ReferralCandy. Wishing you continued success and lots of happy new customers! - Riz