All reviews

Rating Breakdown

  • 5
    89% (1,941 ratings)
  • 4
    9% (189 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (17 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 27, 2021

I've been very impressed with this app and the customer service I've received from Mardie. I had lots of questions and Mardie was able to answer them all in a quick and timely manner.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

We're glad Mardie was able to help! - Tom

5 / 5 Share

Sept. 27, 2021

Excellent app that does exactly what I need it to do! Referral Candy has great customer service as well, and they were prompt to answer and help with any questions I had.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the feedback! Reach out any time! - Jon

5 / 5 Share

Sept. 27, 2021

This is my first day using Referral Candy wouldn't have been possible without Dwight the customer service rep. He probably is annoyed with how many questions I asked but always had an answer.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for five stars! More questions, the better! If you have questions, just let us know - Dwight

5 / 5 Share

Sept. 24, 2021

Maricris helped me restore my access to the platform quickly and efficiently. I am very happy with the support provided.

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the review! If you have any concerns, just let us know. - Maricris

5 / 5 Share

Sept. 24, 2021

The team is very helpful and responsive when called upon, they have great customer service. Jelson was awesome!

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your kind review! I'll be sure to let Jelson know! - Tom

5 / 5 Share

Sept. 24, 2021

Jelson response quickly, very helpful and patience. My problem get resolved instantly with his assistance

Store

wc-ma1

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for five stars! Reach out any time! - Jelson

5 / 5 Share

Sept. 24, 2021

Already got my first referral less then 10 days after setting up the app. Thanks Jelson for the good advice.

Store

Blue

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words. Jelson will be delighted to hear it! - Tom

5 / 5 Share

Sept. 22, 2021

Thank you JC for the prompt assistance on referral candy. Very helpful in resolving our log-in issues.

Store

Baken

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much! Glad I could help. — JC

5 / 5 Share

Sept. 22, 2021

Flawless, very fast and super friendly support at Referral Candy. We had two individual inquiries recently. Each time we were helped very quickly and professionally. Thank you to Katherine on live chat and Benz who supported us via email. Really first-class service. Very patient. Detailed answers, tips and recommendations. Keep up!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We're glad Katherine and Benz was able to help! - Tom

5 / 5 Share

Sept. 21, 2021

Testing your app, I find it very usefull! Thanks to Mardie and Katherine, the excellent support they provided me was what I needed and my questions were anwered very quickly

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review! I'll make sure to let Mardie and Katherine know of this! - Derek

5 / 5 Share

Sept. 21, 2021

I had some issues with setup and was able to speak to Cris on Live Chat. She was very helpful and was able to resolve all of my problems very quickly. I recommend the app 100%!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the recommendation! We're glad we could help. If you have any concerns, just let us know. - Cris

5 / 5 Share

Sept. 21, 2021

Very responsive live chat team. I chatted with Katherine and she was able to help me set up the app quickly and customize it to my needs.

Store

Erem

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review! - Katherine

5 / 5 Share

Sept. 20, 2021

good app and great customer service by katherine. good tips provided as well on how to improve the setup

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

We're glad Katherine was able to help! - Derek

5 / 5 Share

Sept. 16, 2021

I had some issues with setup and was able to speak to Dwight on Live Chat which resulted in him doing a video call with me. He was very helpful and was able to resolve all 3 of my problems in less than 10 mins. I've used other apps that I have taken days to get a response, this is the best customer service experience yet. Well done Dwight!

Store

nura AU

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're glad Dwight was able to help! - Tom

5 / 5 Share

Sept. 16, 2021

Dwight was very helpful. She suggested ways to improve performance for our current setup! Thank you.

Store

Recess

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind words. Dwight will be delighted to hear it! - Tom

5 / 5 Share

Sept. 15, 2021

Amazing support, Cris helps us with some custom implementation. Nice UI, easy to setup...............

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow! Thanks for the feedback! If you need further help, just let us know. ✌ - Cris

5 / 5 Share

Sept. 15, 2021

I had an issue with installing code for the app so I reached out to Mardie who replied immediately. She was very friendly and helpful and had my issue solved in no time. Thanks Mardie, much appreciaed.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Many thanks again for the review and please feel free to write to us if there is anything else. - Mardie

5 / 5 Share

Sept. 10, 2021

Katherine was incredibly helpful and patient with my endless questions! She reviewed the integration with our Shopify store and confirmed that I had set up our first referral program correctly and had some great tips for things to add. Thank you so much!

Using app

About 2 months

Total reviews

5

Average rating

4.2

Developer Reply

Thanks for your kind review! I'll be sure to let Katherine know! - Tom

5 / 5 Share

Sept. 10, 2021

Ich habe die APP reaktivieren müssen und über den Chat-Support sehr gute und schnelle Hilfe von JC bekommen. Er hat klar und eindeutig mir die notwendigen Schritte erklärt und somit in wenigen Minuten das Problem gelöst. Super. Weiter so.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. JC will be delighted to hear it! - Tom

5 / 5 Share

Aug. 18, 2022

Wanted to set up a new account for another store and Jessa was super helpful in getting it sorted. She even kindly offered me a discount as both accounts were under the same company! Thanks so much!

Using app

About 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind words! If you need assistance, just let us know. - Mardie