All reviews

Rating Breakdown

  • 5
    90% (1,302 ratings)
  • 4
    8% (118 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (12 ratings)

Reviews with Text

  • 99% (1,440)
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5 / 5 Share

June 21, 2021

Early days so can't say much about the app itself, but got great support from Lorraine on the account services team.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! Feel free to reach out if you need any help. - Lorraine G.

5 / 5 Share

June 17, 2021

英語ですがセットアップも簡単にすることができます。紹介プログラムを手軽に始めるには良いアプリだと思います。サポートも迅速にチャット対応してくれてすぐにわからない点を解決してくれたので本当に助かりました。

Using app

11 days

Total reviews

4

Average rating

5.0

Developer Reply

よろしくお願いします。何か必要な場合はいつでもご連絡ください。 - Caye

5 / 5 Share

June 17, 2021

Amazing app and even better support. These guys are out of the scale. Configuration has been very easy and the support helps me to take the most profit from the app

Using app

2 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your kind review! Feel free to reach out if you need any help. - Bryan B.

5 / 5 Share

June 15, 2021

Jon Dolor was very patient and helpful when helping me with an inquiry. So far the program overall has been working great for our customers. Insta or Facebook @granddogessentials

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you kindly. All the best for your program! Jon D.

5 / 5 Share

June 15, 2021

Referral Candy offers a decent amount of configuration (more than most referral apps) and with the developer mode enabled you can modify the liquid code to get even more configuration options. Support responds quickly and is knowledgeable.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. Let us know if you need help with the liquid code! - Darren F.

5 / 5 Share

June 14, 2021

Great customer service! Very helpful and always at hand - recommend to anyone looking to easily introduce refer a friend

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you - and thank you for recommending us! - Darren F.

5 / 5 Share

June 14, 2021

Convenient because you can customize the settings. Furthermore, the support system is also substantial. They will respond quickly and politely to your questions.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! Let us know if you need any help. - Darren F.

5 / 5 Share

June 13, 2021

The app is very easy to install, and you can have it ready to go in few minutes. Additionally, the support team is very helpful and quick to respond. Really recommend!

Using app

11 days

Total reviews

17

Average rating

5.0

Developer Reply

Really appreciate this, thank you! - Darren F.

5 / 5 Share

June 11, 2021

Derek Benito was great in helping up with the whole integration. He made the process seamless. Thank you! Great product and team!

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Glad I could help - reach out any time if you need anything. - Derek B.

5 / 5 Share

June 10, 2021

Useful app - the integrations with Shopify are excellent. Also has great customer service, thanks Caye

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Really appreciate your kind words. We'll share this with Caye! - Darren

5 / 5 Share

June 8, 2021

Installed Referral candy but didn't activate it because we were testing other apps. Realized that we were charged for 2 months when the app was not activated for use yet. Being new to shopify, we didn't realize fees start when app is installed, we simply thought it would start when we activate the app. JC was kind enough to convert the 2 paid months into credits so we can start testing referral candy. He provide some advice on how to better use RC too. thanks for the help.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Very glad I was able to help. Reach out any time if you need anything. - JC

5 / 5 Share

June 7, 2021

Lorraine Garcia is the GREATEST OF ALL TIME. Her support was incredibly helpful throughout the entire process (literally got the entire engineering team to help us). Thank you!

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for this awesome review! I will pass this on to Lorraine and our engineers. - Bryan B.

5 / 5 Share

June 7, 2021

We needed some help is setting up the referral program and got all the support in setting it up. Look forward to using this app now.

Using app

11 days

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate the kind words. Reach out any time if you need help. - Jaime R.

5 / 5 Share

June 2, 2021

App works as expected the customer service is fantastic. We are getting many successful referrals. Thanks Derek for your help!

Store

Tumble

Using app

3 months

Total reviews

11

Average rating

5.0

Developer Reply

Great to hear! Thanks for the review and I will let Derek know. - Jaime R.

5 / 5 Share

June 1, 2021

Tomas was really great in answering my queries and providing some advice around the general setup of my referral program! I haven't actually used the program yet but the service has been great so far

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for five stars! Reach out any time! - Tomas K.

5 / 5 Share

May 28, 2021

I needed help in getting started and Dwight was very patient and helpful. I now all set up and ready to start sending referral emails.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much! Glad I could help. — Dwight S.

5 / 5 Share

May 27, 2021

Thank you to Dwight from the ReferralCandy team to helping us out quickly. App works seamlessly with our store. Looking forward to generating sales with our new referral program.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your kind review! I'll be sure to let Dwight know! -Bryan B.

5 / 5 Share

May 27, 2021

I would recommend ReferralCandy 100% ! Simple to use, easy to connect and I had an exquisite support on the chatbox with Tom. Thank you for helping me out!

Using app

About 15 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for five stars! Reach out any time! - Tomas K.

5 / 5 Share

May 26, 2021

Just joined but the customer support is top notch! I'm excited to use this app. So easy to set up and beautiful right out the gate!!!

Using app

About 4 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the review! — Derek B.

5 / 5 Share

May 26, 2021

We use this app for getting our referl purchase us and it makes an impact when set correctly. The support of the referral candy is always ready to help with a call and guidelines. JC was very helpful in answering all my questions and explaining the feature. I only wish all the Shopify apps would offer this type of prompt and handy support. Keep up the great work.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. JC will be delighted to hear it! - Bryan B.