All reviews

Rating Breakdown

  • 5
    89% (1,941 ratings)
  • 4
    9% (189 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (17 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 16, 2021

Great support by Jon Dolor! Very dedicated to helping us to run our first referral program in the most effective way.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. Jon will be delighted to hear it! - Derek

5 / 5 Share

Aug. 13, 2021

Wonderful support by Benz. She gave fast response and was very helpful providing all the information we asked.

Using app

7 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We're glad Benz was able to help! - Tom

5 / 5 Share

Aug. 10, 2021

Great customer support - Katherine was very quick and helpful in resolving my issue:) The app is relatively easy to use!

Store

skoah

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much! Glad I could help. — Katherine

5 / 5 Share

Aug. 10, 2021

Great. Thanks guys. Great product and service. Katherine is awesome and helpful. Hats off to Referral Candy.

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for five stars! Reach out any time! - Karen

5 / 5 Share

Aug. 10, 2021

Dwight was very helpful. He walked us through the whole process in a nice flow which was easy to understand

Store

Qua

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your kind review! I'll be sure to let Dwight know! - Derek

5 / 5 Share

Aug. 10, 2021

Dwight helped us to set all things up and he was super helpful and nice. We're looking forward to see the results with this tool. For now I can say that the onboarding process was amazing, just like the team behind. Thank you!

Store

Yuool

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the kind words! I'll definitely let the team know - Dwight

5 / 5 Share

Aug. 9, 2021

Mardie was very helpful! she was able to help me with the issues i had and walk me through a few thing! Thanks

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kind review! I'll be sure to let Mardie know! - Derek

5 / 5 Share

Aug. 4, 2021

The app is very useful and Mardie the customer support rep was very helpful and friendly in assisting me. I recommend this app

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for five stars! Reach out any time! - Mardie

5 / 5 Share

Aug. 4, 2021

app is not the easiest to use especially with klaviyo but the customer support is great and thankfully very helpful!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

We're glad to be of help! If you need help getting to know the app better, just let us know - Derek

5 / 5 Share

Aug. 3, 2021

Really helpful and quick support from Dwight! The app for the cost is great and just what we were looking for to test referrals.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. Dwight will be delighted to hear it! - Bryan B.

5 / 5 Share

Aug. 2, 2021

I have not had a chance to use the app yet, but so far their customer service team has been great. I really appreciate this. I've tried other apps that have not had great customer service. Customer service is really important to me when I'm choosing an app.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the review! If you have any concerns, just let us know - Derek

5 / 5 Share

Aug. 2, 2021

Great customer service, hit me up in a couple of minutes. great service and easy to use. overall i am happy with the experience

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for five stars! Reach out any time! - Jon D.

5 / 5 Share

Aug. 1, 2021

The customer service is great! They did a great support for us to expand the referral service world wide. A huge thanks!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We're happy to see that you're able to expand your Referral Service worldwide. - Adam T.

5 / 5 Share

July 30, 2021

We have been received amazing support from Referral Candy especially JF Fajardo. There are many apps available and this has really impressed us.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. JC will surely be delighted to hear it! - Bryan B.

5 / 5 Share

July 30, 2021

It does a great job! The interface isn't always the most intuitive because the labelling isn't clear. But the customer service is prompt and helpful!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review. Let us know if you need help with the interface! - Caye

5 / 5 Share

July 30, 2021

Hi, im unable to rate the app as of now but the team, especially JC, is really helpful and doing the best they can to answer all our questions.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review! Reach out any time if you need help :) — JC

5 / 5 Share

July 30, 2021

Very easy and straightforward integration with our store's website, and Caye was being extremely helpful.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

I appreciate the kind words! Thanks for leaving us a great review and write us any time! - Caye

5 / 5 Share

July 29, 2021

Was trying to port our RC account from a platform to Shopify and Dwight was really helpful with it :) He was very prompt in following up and guide us whenever we need it! Will definitely refer other users to use RC as their support is superb :)

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for the awesome review, I am glad I was able to help! - Dwight

5 / 5 Share

July 28, 2021

Very easy installation and setup. Derek was very helpful in tweaking my email/promo design with me. I'm looking forward to seeing how it works for my site.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Glad Derek could help. Please reach out to us any time if you need help! - Bryan B.

5 / 5 Share

Dec. 1, 2021

Referral Candy works great and the customer service is really good. Thank you Cris for your support.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving us such a kind review! - Derek