All reviews

Rating Breakdown

  • 5
    90% (1,302 ratings)
  • 4
    8% (118 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (12 ratings)

Reviews with Text

  • 99% (1,440)
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5 / 5 Share

May 25, 2021

I'm using Referral Candy with Bold Subscriptions. It took a bit to get used to during the setup, but the customer support were attentive and helped me with all the integrations I needed setting up. Thanks Tom for your great work!

Using app

22 days

Total reviews

5

Average rating

5.0

Developer Reply

Glad to be able to help. Reach out if you have any questions! - Tomas K.

5 / 5 Share

May 23, 2021

Tried referral candy for the second time and found a huge improvement on recharge support. Dwight in particular was very helpful and walk through the process of changing to using our domain to send email.... Thanks

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad to be able to help. Reach out if you have any questions! - Jaime R.

5 / 5 Share

May 20, 2021

Lorraine was a great support. We are recently testing the app but until now it seems to work great. The support service is great too. Thanks

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

You're very welcome, and we'll share your thanks with Lorraine! -Bryan B.

5 / 5 Share

May 20, 2021

Mardie was able to quickly help me with a situation and guide me in the right direction to resolve my issue.

Using app

About 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your kind words. Mardie will be delighted to hear it. -- Bryan B.

5 / 5 Share

May 19, 2021

Derek in customer service is the man! Helped to resolve my integration issues. Looking forward to using the app now.

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5 stars! Reach out any time. -- Derek B.

5 / 5 Share

May 18, 2021

Their customer service is awesome, especially Karen, they not only solve your issues, also give you some powerful suggestions.

Store

FOTILE

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thanks again for the awesome review! Please feel free to reach out any time. -- Karen M.

5 / 5 Share

May 14, 2021

Benz from customer service has been an amazing support in setting up our account (& fast!). Their product is great and versatile (Klaviyo integration, multilangual, etc) and their customer support is top-notch. Highly recommended!!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the awesome review, happy to help any time! -- Benz J.

5 / 5 Share

May 13, 2021

Lorraine, the Referral Candy representative, went above and beyond to honor a promotion I was offered, even though that particular promotion was no longer offered. So far, the application has been easy to use. Customer support is superb. Will be recommending to others.

Using app

2 days

Total reviews

3

Average rating

3.7

Developer Reply

So glad I was able to help. Please write back if you need anything. -- Lorraine G.

5 / 5 Share

May 13, 2021

Although I am just getting started with Referral Candy, the support team and especially Derek has been extremely patient and helpful. Derek walked me through the entire process carefully and I very much appreciated that. Thank you!

Using app

7 days

Total reviews

5

Average rating

5.0

Developer Reply

Appreciate the kind words, happy I was able to help! -- Derek

5 / 5 Share

May 5, 2021

The support that I have received from Derek and the rest of the team has been great. I have seen this app generate sales for us, and I plan on continuing to use it in the future.

Using app

6 months

Total reviews

17

Average rating

5.0

Developer Reply

Thank you for your kind words. Derek will be delighted to hear it! - Bryan B.

5 / 5 Share

May 3, 2021

Lorainne was amazing! She helped me fix a quick issue i was having with uploading past customers to invite them to the referral plan. She was thoughtful and fast acting in getting my problem fixed. Thanks Lorraine!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review! We're glad Lorraine was able to help! - Bryan B.

5 / 5 Share

April 30, 2021

Great app! Easy to set up and use! Love the different types of referral program you can choose and manage.

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for the review! If you want to know more, we have a section on Case Studies for our website (or just Google "ReferralCandy Case Study!)

5 / 5 Share

April 28, 2021

Tom Koetz was really helpful through all the process. Thank you Tom for your assistance all this time!

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

So glad I was able to help. Thanks and be sure to write us if you need anything else. -- Tom K.

5 / 5 Share

April 28, 2021

Dwight and Tomas just helped us with some questions we had while we were setting up the program. Dwight and Tomas were quick to respond, very helpful and professional. Thanks guys!

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

I agree, Dwight and Tomas are awesome 👍 I will let them know and thank you for your review! -- Bryan B.

5 / 5 Share

April 25, 2021

Very easy to use through the campaign set-up stages and will be going live soon. Tom Koetz with great at answering questions.

Store

Food St

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Glad I could help! Thanks! - Tom K.

5 / 5 Share

April 23, 2021

Just signed up for this app. Customer service was awesome- the next available timeslot was next week but Derek Benito made time for us this week so we could launch our campaign ASAP. Thanks again so much Derek!

Using app

2 days

Total reviews

4

Average rating

4.8

Developer Reply

Super glad to hear. I'll pass the kudos to Derek. Thanks! -Bryan B.

5 / 5 Share

April 23, 2021

The app is great. It really helps us to boost revenue. Support from Lorraine was fantastic we set up a full referral programme how we wanted.

Using app

28 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your kind review! I'll be sure to let Lorraine know! -Darren F.

5 / 5 Share

April 22, 2021

Super helpful support - been looking for a referral app that works alongside Recharge - look forward to giving this a try!!!!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Glad we could help. Reach out to us any time! - Darren F.

5 / 5 Share

April 22, 2021

Dwight Salagsa on the live chat was super helpful and he helped me in very single problem that I encountered. Thanks again for the help in the last few weeks in getting set up!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the five stars! Reach out any time! - Dwight.

5 / 5 Share

April 22, 2021

Lorraine on the Live Chat was super helpful. Thanks again for your help today in getting set up.....

Using app

39 minutes

Total reviews

1

Average rating

5.0