Referral Candy & Affiliate
All reviews
Benz from customer service has been an amazing support in setting up our account (& fast!). Their product is great and versatile (Klaviyo integration, multilangual, etc) and their customer support is top-notch. Highly recommended!!
Thanks so much for the awesome review, happy to help any time! -- Benz J.
Lorraine, the Referral Candy representative, went above and beyond to honor a promotion I was offered, even though that particular promotion was no longer offered. So far, the application has been easy to use. Customer support is superb. Will be recommending to others.
So glad I was able to help. Please write back if you need anything. -- Lorraine G.
Although I am just getting started with Referral Candy, the support team and especially Derek has been extremely patient and helpful. Derek walked me through the entire process carefully and I very much appreciated that. Thank you!
Appreciate the kind words, happy I was able to help! -- Derek
The support that I have received from Derek and the rest of the team has been great. I have seen this app generate sales for us, and I plan on continuing to use it in the future.
Thank you for your kind words. Derek will be delighted to hear it! - Bryan B.
Lorainne was amazing! She helped me fix a quick issue i was having with uploading past customers to invite them to the referral plan. She was thoughtful and fast acting in getting my problem fixed. Thanks Lorraine!
Thanks for the review! We're glad Lorraine was able to help! - Bryan B.
Great app! Easy to set up and use! Love the different types of referral program you can choose and manage.
Thanks for the review! If you want to know more, we have a section on Case Studies for our website (or just Google "ReferralCandy Case Study!)
Tom Koetz was really helpful through all the process. Thank you Tom for your assistance all this time!
So glad I was able to help. Thanks and be sure to write us if you need anything else. -- Tom K.
Dwight and Tomas just helped us with some questions we had while we were setting up the program. Dwight and Tomas were quick to respond, very helpful and professional. Thanks guys!
I agree, Dwight and Tomas are awesome 👍 I will let them know and thank you for your review! -- Bryan B.
Very easy to use through the campaign set-up stages and will be going live soon. Tom Koetz with great at answering questions.
Glad I could help! Thanks! - Tom K.
Just signed up for this app. Customer service was awesome- the next available timeslot was next week but Derek Benito made time for us this week so we could launch our campaign ASAP. Thanks again so much Derek!
Super glad to hear. I'll pass the kudos to Derek. Thanks! -Bryan B.
The app is great. It really helps us to boost revenue. Support from Lorraine was fantastic we set up a full referral programme how we wanted.
Thanks for your kind review! I'll be sure to let Lorraine know! -Darren F.
Super helpful support - been looking for a referral app that works alongside Recharge - look forward to giving this a try!!!!
Glad we could help. Reach out to us any time! - Darren F.
Dwight Salagsa on the live chat was super helpful and he helped me in very single problem that I encountered. Thanks again for the help in the last few weeks in getting set up!
Thank you for the five stars! Reach out any time! - Dwight.
Lorraine on the Live Chat was super helpful. Thanks again for your help today in getting set up.....
Derek B. was very helpful with onboarding and we're excited to use the app. It's been a great experience so far, looking forward to putting it to work!
Amazing customer service! Derek answered all of my questions and went above and beyond to help us get the most out of the referral program.
Customer service really makes this app! Jon is great and incredibly responsive. Love how easy everything is to setup!
Derek was super helpful on online support! He answered questions quickly and comprehensively. Thank you!
Well I guess a HUGE problem with shopify apps is that you find yourself in a new app and it massively lacks customer support. Not Referral Candy. I kicked them an e-mail and these people are really on it! They instantly helped me our with everything in such a professional manner! Finally someone understands excellent customer service. No bs, no bla bla just straight excellent assistance! Cheers
I received 10/10 support from Benz Jalali! She had answers to all my questions and helped me with the setup. Excited to get started on using the product to see if it works for us.
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