Referral Candy & Affiliate
All reviews
We are requiring a unique and more complex integration than most, and though we are still working toward a full integration, Derek has been great support during the process of trying to integrate. He checks in daily to get a progress report, offer helpful advice, and make sure we're taking the right steps. Thanks, Derek!
This is an easy to use / set up app and if you get stuck their customer service is very responsive. Definitely worth checking out!
Awesome support from Jon! Knowledgeable and great help always.. very patient and professional in understanding and solving my queries.. keep up the good job!
Support in setting up this App was second to none. The lovely Karen took time with dealing with my barrage of questions above and beyond what's standard or expected. It's refreshing to have support staff which treat you as a person and genuinely seem to want to help. Keep up the good work KAREN
Much easier to integrate than other apps offering referral. I had tried a cheaper one but you get what you pay for. Friendly and fast customer service too!
I just had a great experience with Derek on the support chat. He was really helpful in testing and setting up our referral program and went above and beyond my expectation.
Referral Candy still the best referral program app out there. Definitely there's room for improvement and their support is aware of it as they keep improving the app and service. Very responsive support and Jon has always been super helpful
The app is really great. It works great and has helped me increase my sales. I had some initial difficulties in connecting to the site, but the assistance immediately helped me to solve the problem and for this I thank the assistant Dwight who helped me.
Everything ok, Product and customer team is fine......................................................
Great product, great customer service by Dwight!! I can heavily recommend the App and its team........
Great App and outstanding support. Dwight Salagsag helped me quickly and friendly with a minor issue. Def highly recommended to increase sales and improve customer loyalty.
We have been searching for a referral program for awhile and ended up with RC. After logging in on my own I was having issues navigating and building out all our communications and understanding the integration. Thankfully I used the "chat" option and Karen popped up as my saving grace! She was concise, friendly, and SUPER easy to work with and walked me through everything without ever making me feel like my questions were stupid. Thanks to her we were able to build out quickly versus what would have taken me days while I explored. Highly recommend working with their service team to get you up and running quickly!
Their customer support is AMAZING, Derek helped me within minutes with all the questions I had launching the app. Thank you!!!
Currently, for personal reasons of the company, we have chosen not to use the program even though it is great. The customer service that Mardi gave along the way in trying to work with the program was full of listening, patience and accessibility. When the company will be able to operate with the program I will contact Mardi directly knowing that she can give me all the answers and help we need.
Very thankful for Derek for his help setting this up! The process was a bit confusing as there were many steps, but Derek was very responsive and answered all of our many questions. Would not have been able to set this up without him! Excited to see how it goes once we fully launch the program.
Had some issues setting up a few emails but Jon was really helpful...great to get such a quick response and solution. Many thanks
So happy with the customer service provided by Referral Candy. I contacted them by LiveChat and Mardie replied to my message in seconds. She was so kind and helpful. This is so important for any service you provide: how fast and efficient you reply back to your customers' concerns. Thank you so much again, Mardie, YOU ROCK! The software's been working great till now. A very friendly interface and clear information provided all the time. Highly recommended
Brilliant customer service from JC, he was proactive, responded to queries efficiently and I feel we will now get the best out of what Referral Candy has to offer. Many thanks JC!
Derek has been so helpful with helping our company implement this platform! The platform is very easy to use.
Derek really helped us sign up another business account. The back end is pretty easy to use and it's a good way to generate new leads/ sales.
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