Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.8
feedback
2,175
chart
#912
All reviews
Rating Breakdown
Review RSS Feed
June 8, 2021
Installed Referral candy but didn't activate it because we were testing other apps. Realized that we were charged for 2 months when the app was not activated for use yet. Being new to shopify, we didn't realize fees start when app is installed, we simply thought it would start when we activate the app. JC was kind enough to convert the 2 paid months into credits so we can start testing referral candy. He provide some advice on how to better use RC too. thanks for the help.
Very glad I was able to help. Reach out any time if you need anything. - JC
June 7, 2021
Lorraine Garcia is the GREATEST OF ALL TIME. Her support was incredibly helpful throughout the entire process (literally got the entire engineering team to help us). Thank you!
Thanks for this awesome review! I will pass this on to Lorraine and our engineers. - Bryan B.
June 7, 2021
We needed some help is setting up the referral program and got all the support in setting it up. Look forward to using this app now.
We appreciate the kind words. Reach out any time if you need help. - Jaime R.
June 2, 2021
App works as expected the customer service is fantastic. We are getting many successful referrals. Thanks Derek for your help!
Great to hear! Thanks for the review and I will let Derek know. - Jaime R.
June 1, 2021
Tomas was really great in answering my queries and providing some advice around the general setup of my referral program! I haven't actually used the program yet but the service has been great so far
Thank you for five stars! Reach out any time! - Tomas K.
May 28, 2021
I needed help in getting started and Dwight was very patient and helpful. I now all set up and ready to start sending referral emails.
Thanks so much! Glad I could help. — Dwight S.
May 28, 2021
Referrals make up a large part of our business and before Referral Candy it was a tedious process. Problem now solved, hours of reconcillation done. Referral candy is So Sweet!!
Thank you for your kind words. Dwight will surely be delighted to hear it! - Bryan B.
May 27, 2021
Thank you to Dwight from the ReferralCandy team to helping us out quickly. App works seamlessly with our store. Looking forward to generating sales with our new referral program.
Thanks for your kind review! I'll be sure to let Dwight know! -Bryan B.
May 27, 2021
I would recommend ReferralCandy 100% ! Simple to use, easy to connect and I had an exquisite support on the chatbox with Tom. Thank you for helping me out!
Thank you for five stars! Reach out any time! - Tomas K.
May 26, 2021
Just joined but the customer support is top notch! I'm excited to use this app. So easy to set up and beautiful right out the gate!!!
Thank you so much for the review! — Derek B.
May 26, 2021
Thank you Jon, great service and very quick to help us out! It is a big + that referral candy has that quick and great service
Using app
About 2 years
Total reviews
1
Average rating
5.0
Thanks for your kind review! I'll be sure to let Jon know! -Bryan B.
May 26, 2021
Great help in customer service from Lorraine and integrates well into our site. Thanks for your help!
Thank you for five stars! Reach out any time! - Lorraine G.
May 26, 2021
Great customer service, thanks Dwight Salagsag. I've never seen a very nice service in the app store
Thanks so much! Glad I could help. — Dwight S.
May 26, 2021
We use this app for getting our referl purchase us and it makes an impact when set correctly. The support of the referral candy is always ready to help with a call and guidelines. JC was very helpful in answering all my questions and explaining the feature. I only wish all the Shopify apps would offer this type of prompt and handy support. Keep up the great work.
Using app
11 months
Total reviews
1
Average rating
5.0
Thank you for your kind words. JC will be delighted to hear it! - Bryan B.
May 25, 2021
Mardie was very helpful and answered all my questions and more. She provided the instructions that needed to navigate the system.
Thanks for your kind review! I'll be sure to let Mardie know! - Bryan B.
May 25, 2021
I'm using Referral Candy with Bold Subscriptions. It took a bit to get used to during the setup, but the customer support were attentive and helped me with all the integrations I needed setting up. Thanks Tom for your great work!
Glad to be able to help. Reach out if you have any questions! - Tomas K.
May 23, 2021
Tried referral candy for the second time and found a huge improvement on recharge support. Dwight in particular was very helpful and walk through the process of changing to using our domain to send email.... Thanks
Glad to be able to help. Reach out if you have any questions! - Jaime R.
May 21, 2021
I spent roughly 45 minutes on a zoom call with Derek, who walked me through all set-up and functionality. He was very knowledgable about Referral Candy and how to set it up. I found his support to be very valuable. Thanks Derek
Thanks for your kind review! Derek will be delighted to know! -Bryan B.
May 21, 2021
I'm really excited to use Referral Candy with our Recharge program. Jon was really helpful from support, answering my questions about the integration with great speed and friendliness!
Glad to hear it! Let us know if we can help in any way! - Bryan B.
May 20, 2021
Lorraine was a great support. We are recently testing the app but until now it seems to work great. The support service is great too. Thanks
You're very welcome, and we'll share your thanks with Lorraine! -Bryan B.