Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.8
feedback
2,176
chart
#912
All reviews
Rating Breakdown
Review RSS Feed
May 20, 2021
Mardie was able to quickly help me with a situation and guide me in the right direction to resolve my issue.
Thank you for your kind words. Mardie will be delighted to hear it. -- Bryan B.
May 19, 2021
Derek in customer service is the man! Helped to resolve my integration issues. Looking forward to using the app now.
Thank you for the 5 stars! Reach out any time. -- Derek B.
May 19, 2021
Super helpful and kind customer service. Particularly like to thank JC for his patience and assistance with migrating our Referral scheme to Shopify, he was the best!
We appreciate your kind words. I'll be sure to let JC know -- Jaime R.
May 19, 2021
Customer service really good, Benz helped me out with my issues within a few minutes of sending a message for help
So happy I was able to help, thank you for the review! -- Benz J.
May 18, 2021
Their customer service is awesome, especially Karen, they not only solve your issues, also give you some powerful suggestions.
Thanks again for the awesome review! Please feel free to reach out any time. -- Karen M.
May 17, 2021
Dwight was really helpful and responded fast just when we needed it. HE helped us with Mailchimp sync and contacting them solved the problem fast.
I'll be sure to pass on your kind words to Dwight. Thank you so much for the review! -- Bryan B.
May 14, 2021
Jon is super helpful and answered all of my questions. Tried so many different referral apps, this one is definetely my favorite
Glad to know Jon was able to help get everything sorted. Thank you for the review! -- Bryan B.
May 14, 2021
Benz from customer service has been an amazing support in setting up our account (& fast!). Their product is great and versatile (Klaviyo integration, multilangual, etc) and their customer support is top-notch. Highly recommended!!
Thanks so much for the awesome review, happy to help any time! -- Benz J.
May 13, 2021
Lorraine, the Referral Candy representative, went above and beyond to honor a promotion I was offered, even though that particular promotion was no longer offered. So far, the application has been easy to use. Customer support is superb. Will be recommending to others.
So glad I was able to help. Please write back if you need anything. -- Lorraine G.
May 13, 2021
Although I am just getting started with Referral Candy, the support team and especially Derek has been extremely patient and helpful. Derek walked me through the entire process carefully and I very much appreciated that. Thank you!
Appreciate the kind words, happy I was able to help! -- Derek
May 12, 2021
i haven't used the app yet, but the customer service & developer team are amazing! Super quick to respond
Thanks so much for the review! I'll pass on your kind words to our entire team. -- Bryan B.
May 11, 2021
I love this application and the customer service is incredibly good... Thank you Tomas for all your help.
Thank you for five stars! Reach out any time! - Tom
May 7, 2021
The support I received from Jon was great! Jon answered my questions patiently. Thank you very much.
So glad I was able to help. Thanks and be sure to write us if you need anything else. -- Jon D.
May 5, 2021
The support that I have received from Derek and the rest of the team has been great. I have seen this app generate sales for us, and I plan on continuing to use it in the future.
Thank you for your kind words. Derek will be delighted to hear it! - Bryan B.
May 5, 2021
I just downloaded Referral Candy and so far it's good. I had to contact their support team for some minor help and I was lucky to get assisted by Benz. She's super helpful and smart. I offered a good deal for my other website which I think is cool - surely will be in touch once I decided to use the app for my other site.
Thank you for the five stars! Reach out any time! - Benz J.
May 3, 2021
Lorainne was amazing! She helped me fix a quick issue i was having with uploading past customers to invite them to the referral plan. She was thoughtful and fast acting in getting my problem fixed. Thanks Lorraine!
Thanks for the review! We're glad Lorraine was able to help! - Bryan B.
April 30, 2021
Great app! Easy to set up and use! Love the different types of referral program you can choose and manage.
Thanks for the review! If you want to know more, we have a section on Case Studies for our website (or just Google "ReferralCandy Case Study!)
April 30, 2021
Tom Koetz, my success manager has been really helpful in helping me set up my affiliate and referral program. It's all new to me and Tom has patiently explained each step with me via email and several phone calls. I tried setting up with another service provider and the support with Referral Candy's Tom is far superior. His response time, patience and thoroughness are much appreciated.
Thanks so much for your kind words, this made my day 😃 -- Tom K.
April 30, 2021
Estoy configurando la app y tenÃa algunos problemas con las traducciones, contacté con el soporte técnico y han respondido al segundo, solucionado mi problema en menos de 1 minuto. 100% recomendable. Gracias Tomas!
Gracias! Feel free to reach out if you need anything else. -- Tom K.
April 28, 2021
Tom Koetz was really helpful through all the process. Thank you Tom for your assistance all this time!
So glad I was able to help. Thanks and be sure to write us if you need anything else. -- Tom K.