All reviews

Rating Breakdown

  • 5
    90% (1,302 ratings)
  • 4
    8% (118 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (12 ratings)

Reviews with Text

  • 99% (1,440)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 20, 2021

Great product and great customer service! This is how it should always be, the customer service responds very fast and always finds a solution.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2021

Extremely easy to set up and great customer service (Thanks Tom!). Fingers crossed we start getting some great results also.

Using app

10 days

Total reviews

21

Average rating

4.9

5 / 5 Share

Jan. 15, 2021

Jon was very helpful and prompt with his replies. I appreciate his assistance with our account, and look forward to more pleasant experiences with Referral Candy's customer service team.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2021

I had an excellent customer service experience with Dwight, quick responses and he helped me navigate setting up a secondary discount account. We're very happy with the app and service.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 15, 2021

Mardie helped us with all our queries - she was great, thanks for all the help. The app is great to use and we love it!

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2021

I had an inquiry on how the cash payouts worked and Mardie explained everything thoroughly. Great customer service!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2021

JC was extremely helpful in helping me get set and started, giving me tips and advice for optimum results. He took the time to chat with me over zoom and help out with a couple of installations and syncing of data with emails.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2021

I love being able to create a discount to boost sales. This app is easy to use and has fast customer service..

Using app

25 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 6, 2021

I communicated with Lorraine regarding some questions on the widget and she was helpful! I'm still working on set-up and understanding all of the potential changes we can make as well as what that will look like on the customer side.

Using app

5 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 5, 2021

This app is very user friendly and the ready to go templates look great. I set it up myself but Benz was really proactive and at getting in touch to recommend some improvements. I am sure that it will be successful in bringing in lots of referral revenue :)

Using app

28 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 4, 2021

Karen was super helpful in getting me set up. Excited to see use referral candy going forward. She turned what would've been a negative review into a 5 star.

Store

Cheeky

Using app

Over 1 year

Total reviews

9

Average rating

4.6

5 / 5 Share

Dec. 30, 2020

Mardie helped me set up my referral- easy, seamless, user friendly...and she was very friendly about it all. Very grateful!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2020

Mardie from this app helps me a lot to understand and create a reward campaign.. Good job and Good luck :)

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2020

Jon D. was a great help to me today in getting my account migrated to Shopify. Thanks Jon! I appreciate your help and availability!

Store

YALA

Using app

About 2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 16, 2020

Tom was great to help to start the app. Thank you Tom and team to build the system. If the commission fee is less it would be perfect.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2020

Good app, it does its job ! Very good support, Jon in particular was very helpful. My only hesitation is that, as French business, we had to rewrite everything. Still, v. good app if you want quickly a functional, basic referral program.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 16, 2020

Dwight was really helpful! Haven't start this app but already love it! ................................................

Using app

43 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 15, 2020

Huge thank you to Lorraine who helped me setting up our account and offer and supporting me along the process. Highly recommended!

Store

Sympli

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 15, 2020

I've found the app to be intuitive and easy to set up. I was able to email all past customers to invite them to our new referral program. Derek Benito was very helpful in reviewing our set up and suggesting optimizations.

Using app

10 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 15, 2020

Dealt with Tom Koetz regarding a payment issue we were having and he sorted us out in no time. Great service Tom, thank you.

Using app

3 months

Total reviews

2

Average rating

5.0