All reviews

Rating Breakdown

  • 5
    90% (1,302 ratings)
  • 4
    8% (118 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (12 ratings)

Reviews with Text

  • 99% (1,440)
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5 / 5 Share

Dec. 11, 2020

We use this app to collect emails from our ecommerce store. Really effective, and Referral Candy has great customer service.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 10, 2020

Great and easy to use app that “does the job”. Their customer support is amazing. Derek was super helpful and went as far as testing my codes :)

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2020

The Customer service is very good, compared with other apps. If you have any questions the team at Referral Candy will be sure to help. Shout outs to Derek who went above and beyond to ensure we understood everything and answered any questions we had - 5 Stars!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2020

I particularly enjoyed their customer service. Super responsive and helpful. JC was on top of my concerns right away and managed to resolve our problems in no time.

Using app

14 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 1, 2022

Wonderful customer service from Derek and Jessa- they personally helped me get the App up and running and took the time to meet me via Zoom. Looking forward to seeing how this goes!

Using app

3 months

Total reviews

16

Average rating

4.9

5 / 5 Share

Dec. 7, 2020

We really like ReferralCandy - easy to use and setup and the customer support is excellent. Jon did an amazing job!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2020

This app is very easy to setup and easy to use. Derek has been beyond helpful with any question that I have hadd. App is very easy to use and our program has started growing quickly

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 2, 2020

I'm still new to the app but their customer service is incredible. Lorraine not only answered my questions but she made sure she connected me with all of the info I would need to further build out my program.

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 1, 2020

We plan to use this tool:) at first impression the costumer service is on very good level. Looking forward to start:)

Using app

About 1 month

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 27, 2020

JC - Thanks for the great Team and the help. It was wonderful how fast they helped out. Stay like that

Store

buah

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

App has been good so far. Synced well with our Klaviyo account and when we had questions, Derek on the Referral Candy team was helpful in resolving them. Too early to tell if there will be a lot of business via referral, but our fingers are crossed.

Using app

About 1 month

Total reviews

6

Average rating

3.8

5 / 5 Share

Nov. 24, 2020

Created a positive multiplier on our customer acquisition from day 1. Incredibly easy to set up and use. Excellent, responsive customer service.

Using app

11 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

Easy to install, easy to configure and great customer support. Currently in week 1 and will update this review as I go along. Great so far!

Using app

12 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 23, 2020

I had a couple issues with our Referral Candy App- I reached out and Mardie got back to me with a quick solution. Thank you for your assistance, Mardie. It's not often you come across good customer service anymore.

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 23, 2020

I am very excited to see what the app will do to help my business. I had a great call today with Derek Benito at Referral Candy. He walked me through my account to see where I could make improvements and helped me add the widget to the home page. He was so helpful and encouraging. I can't wait to see what happens now that he is helping me!

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2020

Great Customer service, Tom helped me quickly with some formatting and tex issues. The app is working fine.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2020

We are presently in the set-up stage of our Store and I have reached out twice and both times I received excellent service. Both Lorraine and Karen were extremely helpful and answered my questions fully.

Using app

22 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 19, 2020

Still early on with the App and haven't used it in full yet, but Derek has been great. Will leave another review when I've tested it in full

Using app

17 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 17, 2020

Great support, specially from JC. It is a trusted app provider and I feel really supported. Happy to continue using the app!

Store

Okolo

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2020

Mr Derek provided the best support so far, Glad to find a good referral program. All the best! Good service.

Using app

5 days

Total reviews

5

Average rating

5.0