All reviews

Rating Breakdown

  • 5
    89% (1,942 ratings)
  • 4
    9% (189 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (17 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 28, 2021

Tom Koetz was really helpful through all the process. Thank you Tom for your assistance all this time!

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

So glad I was able to help. Thanks and be sure to write us if you need anything else. -- Tom K.

5 / 5 Share

April 28, 2021

Dwight and Tomas just helped us with some questions we had while we were setting up the program. Dwight and Tomas were quick to respond, very helpful and professional. Thanks guys!

Using app

27 days

Total reviews

3

Average rating

5.0

Developer Reply

I agree, Dwight and Tomas are awesome 👍 I will let them know and thank you for your review! -- Bryan B.

5 / 5 Share

April 26, 2021

Good app and great customer support. Would like more features such as SMS integration and better themes but it works very effectively. A big shout out to Jon Dolor for his customer service and attentiveness along with Derek on live chat for being so responsive and helpful!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks Joel! I’ll share your kind words Joel with Jon and Derek. PS I’ll bring up SMS integration to the team. — Jaime R.

5 / 5 Share

April 25, 2021

Very easy to use through the campaign set-up stages and will be going live soon. Tom Koetz with great at answering questions.

Store

Food St

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Glad I could help! Thanks! - Tom K.

5 / 5 Share

April 23, 2021

Just signed up for this app. Customer service was awesome- the next available timeslot was next week but Derek Benito made time for us this week so we could launch our campaign ASAP. Thanks again so much Derek!

Using app

3 months

Total reviews

4

Average rating

4.8

Developer Reply

Super glad to hear. I'll pass the kudos to Derek. Thanks! -Bryan B.

5 / 5 Share

April 23, 2021

Referral Candy is easy to use and their onboarding staff are excellent. They provided guidance to set us up for success.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your kind review! We're here to set you up for success :) - Bryan B.

5 / 5 Share

April 23, 2021

The app is great. It really helps us to boost revenue. Support from Lorraine was fantastic we set up a full referral programme how we wanted.

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your kind review! I'll be sure to let Lorraine know! -Darren F.

5 / 5 Share

April 22, 2021

Super helpful support - been looking for a referral app that works alongside Recharge - look forward to giving this a try!!!!

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Glad we could help. Reach out to us any time! - Darren F.

5 / 5 Share

April 22, 2021

Dwight Salagsa on the live chat was super helpful and he helped me in very single problem that I encountered. Thanks again for the help in the last few weeks in getting set up!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the five stars! Reach out any time! - Dwight.

5 / 5 Share

April 22, 2021

Lorraine on the Live Chat was super helpful. Thanks again for your help today in getting set up.....

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2021

Derek B. was very helpful with onboarding and we're excited to use the app. It's been a great experience so far, looking forward to putting it to work!

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 21, 2021

Mardie was amazing in helping me understand everything! Great service and support. I was unclear on the full process and she help step by step

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2021

Derek provided excellent customer service to me today. Love how responsive they are to queries. Great job!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2021

Amazing customer service! Derek answered all of my questions and went above and beyond to help us get the most out of the referral program.

Using app

8 months

Total reviews

8

Average rating

5.0

5 / 5 Share

April 18, 2021

I asked a couple questions about rewards and social sharing and Dwight was quick to answer them. Thanks so much.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2021

Super easy set up. Everything is right where I needed it to be. Karen was especially helpful for my one question.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2021

Customer service really makes this app! Jon is great and incredibly responsive. Love how easy everything is to setup!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2021

Perfect customer service team - very helpful and quick resonance! The App is working very well. It's an ideal App for Referral Program.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 14, 2021

Great customer service: Had some issues setting up my referral program, Mardie helped me out, everything was sorted in less than 5 minutes. Thanks !

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2021

Derek was super helpful on online support! He answered questions quickly and comprehensively. Thank you!

Using app

6 days

Total reviews

4

Average rating

5.0