Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.8
feedback
2,176
chart
#912
All reviews
Rating Breakdown
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April 8, 2021
Well I guess a HUGE problem with shopify apps is that you find yourself in a new app and it massively lacks customer support. Not Referral Candy. I kicked them an e-mail and these people are really on it! They instantly helped me our with everything in such a professional manner! Finally someone understands excellent customer service. No bs, no bla bla just straight excellent assistance! Cheers
April 8, 2021
I received 10/10 support from Benz Jalali! She had answers to all my questions and helped me with the setup. Excited to get started on using the product to see if it works for us.
April 7, 2021
Customer support was fantastic - had 1 (but truthfully 1000) questions and Mardie was supurb in answering the. Thanks Mardie
April 7, 2021
Wonderful app and customer service! Derek was my customer rep and he was extremely helpful. Highly suggested.
April 6, 2021
We recently launched our Referral Candy program and had some confusion about the back-end settings. Karen was very attentive and helped me quickly sort out the issues we were having. She spent time sending customers their discount codes and making sure we were set up from here on out. Thank you again, Karen!
April 6, 2021
We had some issues with integrating to our email provider but Derek was super helpful at fixing them for us. Excited to see referrals start to come through!
April 6, 2021
Great app, great service, excited to see the outcome over the weeks to come. Thanks again, Meagan for your help!
April 2, 2021
Great customer service! Mardie was very helpful in getting this setup. I highly recommend trying this app.
April 1, 2021
I received excellent support and options to get done what I think it will take to really grow my business and get word of mouth advertising really going!
May 10, 2021
Derek Benito was extremely helpful and friendly!!! Highly recommend this app. App is easy to use, customer service is amazing and the app integrates nicely with Shopify.
March 31, 2021
We are requiring a unique and more complex integration than most, and though we are still working toward a full integration, Derek has been great support during the process of trying to integrate. He checks in daily to get a progress report, offer helpful advice, and make sure we're taking the right steps. Thanks, Derek!
March 30, 2021
This is an easy to use / set up app and if you get stuck their customer service is very responsive. Definitely worth checking out!
March 29, 2021
Awesome support from Jon! Knowledgeable and great help always.. very patient and professional in understanding and solving my queries.. keep up the good job!
March 25, 2021
Support in setting up this App was second to none. The lovely Karen took time with dealing with my barrage of questions above and beyond what's standard or expected. It's refreshing to have support staff which treat you as a person and genuinely seem to want to help. Keep up the good work KAREN
March 25, 2021
Given that we just launched our campaign I cannot comment on the performance yet but the Customer Service has surpassed my expectations. Derek has been responsive, informative, and overall a great resource while setting up our program. He went above and beyond making sure I could customize to meet our company needs. I look forward to seeing how the campaign performs.
March 25, 2021
Super responsive customer service - Adam has always been on hand to help with our set up. We had a lot of questions to do with our setup and we've always got quick answers. Overall, referral candy has been a great solution for us
March 24, 2021
Much easier to integrate than other apps offering referral. I had tried a cheaper one but you get what you pay for. Friendly and fast customer service too!
March 30, 2021
I just had a great experience with Derek on the support chat. He was really helpful in testing and setting up our referral program and went above and beyond my expectation.
March 23, 2021
We are currently setting up our referral program and Derek was here all along answering every questions we had ! App is looking great and it is very easy to use. Keep up the good work guys :) and thanks for helping.