Referral Candy & Affiliate

I am only starting to use this app - initially the email responses to my requests for support with set up were well intentioned and kind, but for some reason they would not agree to chat with me even after asking multiple times. I was considering to not use the app. HOWEVER - then I received another email from the company where I was connected with Mardie who immediately was available to work with me LIVE on google hangouts... or whatever they call it now :) She is incredible. Probably the most helpful, knowledgable and informative online assistance I have ever had for any app (I have tried MANY apps and needed a LOT of support in my day). There are apps out there that will not give you this kind of support without paying large sums up front for a premium plan - Referral Candy gives this to you when in your free trial period to get set up. Mardie was able to efficiently walk me through this step by step and answer every single question- and when she did not have an answer, she found it for me later and emailed me. She is honestly brilliant and this reflects on how good of a company this is if they have people like Mardie available for us and give them space to spend so much time supporting customers. I would not hesitate to send anyone else to try this app - the app may or may not work for you but you will possibly get the best support you have ever received.

Derek has been the GREATEST help setting up our referral campaign. He was willing to provide suggestions, check everything was working and jump on a video call to help me with any questions. Could not have been happier with his help. Thanks Derek!

I am glad to have JC as my customer service person because he is very patient and answer all my questions clearly. It helps me a lot in executing my referral program. The app is also well-organised.

Derek is the man and helped me get everything set-up! Looking forward to seeing how referral candy can help Canopy!

Derek offered phenomenal support for all my questions and solved every single one, even the ones I thought would be a dead end!

Tomas at ReferralCandy did a great job explaining the capabilities of the app with me, late into the night. It's much appreciated!

Great app which has been quite useful for our store. I recommend as well their great customer service team who is quite helpful.

I love this app but haven't had a lot of time to work with it. I've recently been in touch with Karen Manuel, who has helped me immensely with this app and I couldn't be more grateful. The help was quick, accurate, and friendly. Thank you!

Just started using it with the Klaviyo integration and Derek Benito from customer service was really helpful to get me started when I had questions.

Strategy adjustment only. Thank you all so much for assisting. Very efficient support team and friendly staffs.

The app works great. But, what is even more important in these cases, our experience with the customer service was excellent. Jon has managed to find the solution without ever losing patience!

I'm working on getting my site up with some additions to increase my sales. Karen was awesome to work with! she helped me make updates to my social media referrals and update a few other things to help improve my stats for my store!

We have JUST joined and Benz has been BRILLIANT! We are now up and running and can't wait to see our brand grow with this technique. I highly recommend this app, it works well with recharge and not many do.

Derek was super helpful. The app has a range of functionality. Just started using it so hard to comment on its success at the moment!

Mardie was amazing and is helping to guide our team on our new referral program. Thank you Mardie and Referral Candy!

Integrated w a third party app and faced some issues but JC was very quick to help! Most of all, he was very efficient in the way he solves the issue and very logical approach. Love this app and the good customer service! Keep it up JC and Salescandy!

Great customer service from Dwight. He promptly got on a google call with me and helped me resolve my issue quickly.

Great service. quick help. They helped us and gave us detailed information on how to set up a referral page.

The support team is really helpful. They reply fast on chat and they try to find me a solution for the issues. Thanks to Jon, Benz and one more guy who helped me with the translation :)

ReferralCandy is one of our best marketing tools, and the service we get from Derek is even better!