Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.8
feedback
2,175
chart
#864
All reviews
Rating Breakdown
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March 22, 2021
Have just integrated this - so I have not been able to fully try it out yet but I had a number of questions on integration and setup (since we have a unique product + subscription) and Derek from customer service was super helpful! He helped me continuously until we sorted it out and set up the program the way I wanted to.
March 19, 2021
This is our first time launching a referral program on our website and ReferralCandy and Adam have made it an easy, straightforward process from start to finish. Adam was on hand to help guide our integration and settings from day one and enabled us to launch in record time. We would highly recommend.
March 11, 2021
Only just started using this but seems simple and easy. Had a few questions + Dwight in customer service was extremely friendly and helpful (only 4 stars as haven't had much chance to test it out yet)
March 3, 2021
While there are some issues (the discount code sent to the recipient is not unique and can be copied and leaked), this app does what it needs to do. A big thanks to Mardie for taking the time to teach me how to use it! If you're looking for help, talk to Mardie, who is the bomb.com!
Feb. 25, 2021
I would love to be able to create my own referral code to use with influencers, but JC helped me understand how to make my idea work for now! I have enjoyed this app, and so have the customers! Response time was quick!
Feb. 23, 2021
Not using the app yet, but Dwight answered all of my questions within 5 min. No concerns anymore. Thanks a lot!
Feb. 17, 2021
Customer service was incredibly helpful with getting set up and running tests to make sure things are working correctly. There is a bit of a learning curve, and some of the UI can be a bit difficult to navigate. That's the only reason it's not a perfect score.
Feb. 4, 2021
Mardie was very helpful in explaining the features. The program doesn't have as many customization features as we would want, but it will work.
Jan. 22, 2021
The customer service is great! Very responsive. I haven't used the app yet but am looking forward to it.
Jan. 7, 2021
The app is great and quite flexible for a multi country/ multi language shop like ours. Great customer service, very reactive and knowledgeable.
Dec. 29, 2020
Great App!! Customer Support has been awesome, Benz has guided us to get things right when needed. Thank you!!
Dec. 24, 2020
Overall a very good app. As with any app, there are limitations and enhancements/flexibility that could be made to accommodate different business models. Customer support has been great - Benz has been diligent in making sure our set up was optimized as best as possible.
Dec. 17, 2020
Referral Candy is a simple platform that has been easy to use. The reporting is not the most robust, but all in all we have enjoyed using it to kick start our referral program. Derek Benito was quick to help my team with an issue syncing properties in our ESP. He was relentless in his pursuit to solve our issue correctly. Thanks, Derek!
Nov. 30, 2020
Good program so far with great customer service. Jon was great on chat and helped us resolve our issue ASAP!
Nov. 24, 2020
Benz Jalali was great, happy with customer service. Only annoying thing Shopify doesnt let you do with this app is have multiple referral discount coupons at once if you're the referrer/advocate.
Nov. 13, 2020
JC helped me with something that was vothering me for days in a matter of minutes!! Thanks for being super helpful and very efficient!!
Nov. 30, 2020
Derek, JC & Mardie have been really helpful. Responsible and friendly customer support. Thanks to both of you!
Nov. 3, 2020
Tom was amazing in helping to troubleshoot my problems and I really appreciate his detailed explanations and initiative.
Oct. 30, 2020
Tom was extremley helpful in sorting out a glitch with sending out my first refferal campaign. Very clear, quick responses - the perfect service, and right way to deal with the situation.