Referral Candy & Affiliate
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A bit fiddly to set up but easy when you've got the hang of it, and Charlie on help was super quick to respond and resolved all of my queries.
I appreciate you sharing your experience! Happy to hear that once you got into it, things started clicking. I’m glad I could step in quickly and help get everything sorted for you. - Charlie
Jon was super helpful in making sure I understand how to set up referral email flows in ReferralCandy. Thank you!
Thanks so much for your kind words. I’m really glad I was able to walk you through setting up the email flows. Please reach out anytime you need help. :) - Jon
נbest service ever !
Happy to have assisted you. :) - Charlie
Thank you so much for this 5-star rating! :) - Riz
Very responsive support team, thank you!
You are definitely welcome, and thank you again for this wonderful feedback. I really appreciate it. - Riz
Great support, very helpful with any issues we have experienced. The tool is pretty good at identifying potentially fraudulent activity and flagging it for disapproval. It seems to disapprove self-referrals quite well, but there are still a few that sneak through. I just wish there were also a way to place a hold on the referred friend reward if the sale is identified as a potentially fraudulent self-referral.
Thank you so much for sharing your experience and for taking the time to leave a review. It really means a lot and helps us continue improving and supporting you better. - Riz
Thank you so much for this 5-Star rating. We really appreciate it! :) - Riz
Roj from customer support was a great help, he helped me through setting up my affiliate program. Thanks Roj.
You are awesome! Thank you so much again for this wonderful feedback, and let us know anytime you need help. - Roj
This is the first time I’ve experienced such fast, responsible, and proactive tech support. I’m confident the app’s features are excellent as well. I’m truly impressed that you not only provided the necessary information but also followed up to check the results. Thank you.
Thank you so much for your kind words! I’m really glad I could help and that my follow-up made a difference. We always aim to provide not just solutions but also peace of mind, so it means a lot to know you felt supported. - Riz
Would highly recommend, had a slight issue with a campaign but got in touch with the team and Jessa explained it and we got to a solution 10/10!
Thank you so much for the kind words! I’m glad we were able to sort out the campaign issue quickly and get everything running smoothly. It was a pleasure working with you on the solution, and I truly appreciate the 10/10 rating! - Jessa
ReferralCandy has been a game-changer for our store’s referral program. The setup was smooth, the features are powerful, and the results started showing almost immediately. The widget is sleek, customizable, and integrates seamlessly into our site. What impressed us the most is the support team — they are responsive, friendly, and go above and beyond to help you get the most out of the app. Even when we had a custom styling requirement for widget positioning, they provided guidance and support that made it easy to implement. Highly recommended for any store looking to grow through word-of-mouth and customer loyalty. If you're on the fence — go for it. You won’t be disappointed!
Wow, thank you so much for this amazing feedback! I’m really glad to hear the setup went smoothly and that you’re already seeing results with the referral program. It was a pleasure helping you with the custom widget styling. I’m happy it worked out exactly how you wanted. We’ll always be here to make sure you get the most out of ReferralCandy. Wishing you continued success and lots of happy new customers! - Riz
Really practical app for sponsorships, top-notch support if needed
Thank you so much for this feedback. Glad to have assisted you with your concerns. :) - Roj
Well I just started using referral candy today and I have not yet sent the affilate links so I dont have much experience yet. However the customer service has been very prompt and great so that is a pretty important thing for me when choosing what apps to use. I rate Jons help as a 10/10 was very helpful and patient. We resolved everything.
Thanks so much for the kind words! I'm really glad I was able to help you get started smoothly. Happy to hear everything got resolved. Feel free to reach out anytime once you're ready to send out the affiliate links or if you have more questions along the way. I’m here to support you! – Jon
This app is especially worth it for companies that use Klaviyo - super easy integration and works smoothly. The different options for referrals are also more than enough. Furthermore - Jessa was super helpful with all questions - 10/10 support.
Thanks so much for this! I’m happy to hear the Klaviyo integration worked well for you, and it was my pleasure helping out with your questions. Don’t hesitate to reach out again if you need anything down the line! - Jessa
Jessa helps was so efficient, she was very patient with me when I could not find informations and invoices in my Referral Candy app. Thank you so much for your help Jessa!
Thank you! I’m really glad I was able to help you out. If you ever need anything else or have questions again, I’m just a message away. :) - Jessa
Customer support Lariza has been amazing and very helpful. The app works as expected, with a few quirks and API limitations. What really makes a difference is how the team works with you to solve issues. Excited to grow our referral program with this tool!
Thank you so much for the kind words! I really appreciate you pointing these things out. It was great working with you and I'm glad I could help. We’re always here to support you as you grow your referral program, so feel free to reach out anytime! - Lariza
We've been using ReferralCandy for quite a while now and have always been very satisfied with the customer support, especially Jon, who has consistently shown great professionalism ! Big thanks to him
It was my pleasure to have assisted you. I am here anytime you need help. - Jon
Great app for powering your referral program and excellent customer support too.
That's an incredible feedback. We really do appreciate it. Feel free to get back to us whenever you have concerns. :) - Innah
Jessa has great knowledge and patience, she's helped me set up the full campaign single handedly. Really great customer support!
Thank you so much for your kind words. We are always here to help you out. :) - Jessa
Jon was incredibly helpful and got my issue resolved in the same day! I really appreciate the dedicated support.
Appreciate the kind words! Happy I could get that resolved for you right away. Don’t hesitate to reach out if you need help with anything else. - Jon
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