Referral Candy & Affiliate
Refer a friend, referral & affiliate marketing, all in one...
Rating
4.9
feedback
1,448
chart
#1,608
All reviews
Review RSS Feed
Sept. 24, 2020
Pretty straight forward process and they handle payments through PayPal. Makes it nice and simple - set it up and let it roll. Quick replies on chat support which is huge - had a question and Lorraine helped me immediately and included screenshots to make things clear.
Sept. 24, 2020
Very good app and awesome customer support! Perfect support for each question! Thank you very much JC :)
Sept. 22, 2020
We haven't used it full-fledged yet but the chat support is awesome. Whenever we have a query they respond in no time, explains things thoroughly & patiently. I like it when they follow up on your request via email despite of answering it on chat.
Sept. 22, 2020
Great customer service. Jon helped me with an issue with the widget not showing up and responded quickly!
Sept. 21, 2020
We had a question regarding get this App started and we were helped out very fast. Our support person Tom helped us out very quick and it is very easy to setup, so I could really recommend the App and support :)!
Sept. 18, 2020
Benz is very knowledgeable, helpful, friendly & responsive. Highly recommended to use this App, Referral Candy.
Using app
About 1 month
Total reviews
1
Average rating
5.0
Sept. 15, 2020
Great customer support by Derek. We had issues with translating parts of the theme, however could set up a call with Derek who helped us right away.
Sept. 14, 2020
Benz was a huge help with letting me know things that would improve our referral program. The customer support is always very helpful and they get back to me quickly. Thanks!
Sept. 10, 2020
Amazing customer service from Benz! Referral Candy is easy to use and it's well integrated with Shopify, highly recommended.
Sept. 8, 2020
Karen gave me great direction, helpful feedback, and took the time to run me through some parts of the set-up that I missed. She even created a quick social graphic for me. Above and beyond support. This app is worth the $$
Sept. 2, 2020
The app is very versatile in nature and can be modified to fit many different needs and scenarios of a company, which is very convenient. The installation and integration process with third-party apps is also instant and does not come with any added hassle or worries. But, the thing I look most for when deciding on the right application to purchase is customer service and attention to detail. Shoutout to Dwight S., he was not only able to help answer any queries over email on a timely manner but was also very crucial in helping us get set up as quickly as possible given our short timeline for optimal set up. He offered to get on the phone with our team and help us figure all the details out so we can get started as soon as possible. Thank you Dwight!!
Aug. 31, 2020
Dwight is being very helpful, I don't know what referral candy is at the beginning, now it's clear after his help. Let me try this app!
Aug. 26, 2020
Nice app, just starting to use it, but it looks promising, also customer service is great and willing to help. Thanks Jon!
Aug. 25, 2020
Probably the best customer service I've used on any app to date, thanks to Dwight. He literally saved us from having to do hours of menial work :D
Aug. 23, 2020
Needed some help with setting up an account. Dwight was very helpful and provided excellent customer support!
Aug. 19, 2020
Benz Jalali was very helpful in getting my familiarised with the app during my free trial. She was very helpful, friendly and courteous, also very patient with my questions. Thank you!
Aug. 18, 2020
We had some initial complications with the integration of recharge regarding the automatic discount code being applied to subscriptions. However, this was resolved with the help of Derek our Customer Success Manager when he went above and beyond to get any problems we faced resolved and make sure everything ran smoothly thereafter. Since then we have had over £4000 worth of referral sales using Referral Candy. There's no surprise that this brilliant app has a great team behind it I would highly recommend using this app.
Aug. 18, 2020
Great app with reasonable amount of back-end control. I needed assistance with some features and Lorraine Garcia was helpful and prompt with responses. I did notice some of the documentation was outdated as the UI in some documentation did not reflect what I was seeing in the RC app.
Aug. 17, 2020
It's definitely the go-to app when you want to use Referral Campaign. Karen from ReferralCandy is super helpful, she immediately gets on the call with me whenever I need help. Very easy to set up and go - everything under 5mins.