Referral Candy & Affiliate
All reviews
Dwight is being very helpful, I don't know what referral candy is at the beginning, now it's clear after his help. Let me try this app!
Nice app, just starting to use it, but it looks promising, also customer service is great and willing to help. Thanks Jon!
Probably the best customer service I've used on any app to date, thanks to Dwight. He literally saved us from having to do hours of menial work :D
Needed some help with setting up an account. Dwight was very helpful and provided excellent customer support!
I used this app and the first month we had a sale. Derek from customer service helped me to set it during a zoom meeting so it is more noticeable and hopefully we will have many more referrals! He was very helpful!!!
Benz Jalali was very helpful in getting my familiarised with the app during my free trial. She was very helpful, friendly and courteous, also very patient with my questions. Thank you!
We had some initial complications with the integration of recharge regarding the automatic discount code being applied to subscriptions. However, this was resolved with the help of Derek our Customer Success Manager when he went above and beyond to get any problems we faced resolved and make sure everything ran smoothly thereafter. Since then we have had over £4000 worth of referral sales using Referral Candy. There's no surprise that this brilliant app has a great team behind it I would highly recommend using this app.
Great app with reasonable amount of back-end control. I needed assistance with some features and Lorraine Garcia was helpful and prompt with responses. I did notice some of the documentation was outdated as the UI in some documentation did not reflect what I was seeing in the RC app.
It's definitely the go-to app when you want to use Referral Campaign. Karen from ReferralCandy is super helpful, she immediately gets on the call with me whenever I need help. Very easy to set up and go - everything under 5mins.
I tried this app in our store for over a month and it gave good results. Jon from their support service was also very helpful!
We're currently setting things up and are very excited to launch our referral program. We had many questions and we were able to work directly with one of RC's team members (Dwight S.). Dwight was VERY helpful and walked us through every detail that we needed clarification on. He also suggested some strategies that we will try out. This has been a great experience so far and we're excited to get this up and running!
Great app - very easy to set up and appears to work well. Very affordable compared to competitors. Customer service was excellent - Karen answered all my questions in a timely manner and even made suggestions to improve my setup that I wasn't aware of.
We had an issue with one of our customers getting linked to orders that the customer did not place. Dwight was super helpful, and we were able to finally solve this problem! Thanks for all the help from the Referral Candy team! Thanks!
Karen was super helpful in helping e with this app. The app has increased customer engagement and orders!
Setup really straightforward, easy to use, and fast customer support. Great thanks to Karen & Tomas for the help.
Adam helped me out with restricting codes for certain categories in our listing. He was fantastic and made the process very easy to understand and complete. Thanks Adam! A+++
Dwight helped me with unlinking my Klaviyo account. I appreciate what you all at Referral candy. Keep it up Dwight!
Loved working with Dwight to find the right solution for my business. It’s great to work with someone who understands the needs of small business. Thx so much for your advice.
The support is great. I´ve some questions, which takes a lot of time to discuss in the chat, i think. So the support was via google meet, was very good and all my questions get answered. Great.
Benz has been hugely helpful getting our integration with ReCharge working smoothly - to the extent they've gone and redone aspects of their flow and the associated training material. So good to be able to offer referral discounts on both one-off and subscription products! Thanks!
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