All reviews

Rating Breakdown

  • 5
    89% (1,942 ratings)
  • 4
    9% (189 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (17 ratings)
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5 / 5 Share

Feb. 9, 2021

The customer service has been great so far! I am happy with the app and would recommend it to other people.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

Loraine was very helpful to helping me understand how to explain and monitor the use of referral candy with my customers!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

Derek is amazing if your lucky to land a call with him your in the best of hands, end to end help to make sure your all setup and ready to go! big thanks for putting up with my 1000 questions lol. thanks again!

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2021

Referral candy is great! It helps us increase sales immediately and average order value immediately. I highly recommend it to others.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

Great customer service! Derek was supper helpful in helping me customize my landing pg! Works great!

Using app

About 22 hours

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 4, 2021

Benz Jalali was very helpful. Accomplished my requests candidly and sorted out my issue. Great Customer service.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

Jon Dolor has been incredible and always there to help out and go over our account and questions. Great support, thank you!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 10, 2022

Great app - I have been using it for years and it functions well. CS is very helpful and app is very easy to set up and use.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

Customer support is terrific! Easy to use service, easy integration, and a real value adding app. Recommended!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2021

Karen, the customer support agent at referral candy, did an excellent job of navigating my team to the right place. We were able to update our DNS records and send emails for the referral campaigns we where running from our domain. Further increasing our open rate!. Honestly great job by the staff and a great app!

Using app

12 months

Total reviews

2

Average rating

3.5

5 / 5 Share

Feb. 2, 2021

Very easy to use. For me as well as for my customers. Nice support. Exactly what I was looking for..

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2021

Great stuff, we're excited to get referral moving. Dwight was very helpful and got us up and running in no time.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 1, 2021

Mardie is just wonderful. She spent so much time with me helping me to get the most from the app. Thank you!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2021

The software is great for all your referral needs. It has a bit of a learning curve but I was running my custom referral program in no time thanks to Derek and Mardie, who stayed on with me for hours on live chat and responding to my emails!! Great job Derek and Mardie, you guys are killing it.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 29, 2021

Excellent client service, thank you Tom K. !!! However, some of the features are not translated into French (ex: the widget) which makes it incomplete to use in French language :(:( It would be great if this could be taken into account and improved.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2021

Super customer support with emails, he was quick with the responses and answering my concerns!! Great job!!!! Glad to know I could get my answers quickly.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2021

ReferralCandy is a great app and I'd definitely recommend it. We run a subscription based business using Recharge and we didn't encounter any difficulties. We also got an excellent support from Jon which made everything smoother.

Using app

About 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 28, 2021

Mardie was so helpful in getting me to fully understand how this product works and how to install it. She was patient and professional.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2021

Recently set up Referral Candy and so far the customer service has been amazing - Derek especially! Looking forward to an increase in sales from our new referral program.

Using app

Almost 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 28, 2021

It is a pleasure to use this tool - and especially great customer support, always super fast & helpful!

Using app

9 days

Total reviews

2

Average rating

5.0