All reviews

Rating Breakdown

  • 5
    90% (1,302 ratings)
  • 4
    8% (118 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (12 ratings)

Reviews with Text

  • 99% (1,440)
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5 / 5 Share

Aug. 11, 2020

We're currently setting things up and are very excited to launch our referral program. We had many questions and we were able to work directly with one of RC's team members (Dwight S.). Dwight was VERY helpful and walked us through every detail that we needed clarification on. He also suggested some strategies that we will try out. This has been a great experience so far and we're excited to get this up and running!

Store

Huron

Using app

About 1 month

Total reviews

16

Average rating

5.0

5 / 5 Share

Aug. 11, 2020

Great app - very easy to set up and appears to work well. Very affordable compared to competitors. Customer service was excellent - Karen answered all my questions in a timely manner and even made suggestions to improve my setup that I wasn't aware of.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2020

We had an issue with one of our customers getting linked to orders that the customer did not place. Dwight was super helpful, and we were able to finally solve this problem! Thanks for all the help from the Referral Candy team! Thanks!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 6, 2020

Karen was super helpful in helping e with this app. The app has increased customer engagement and orders!

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 5, 2020

Setup really straightforward, easy to use, and fast customer support. Great thanks to Karen & Tomas for the help.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2020

Adam helped me out with restricting codes for certain categories in our listing. He was fantastic and made the process very easy to understand and complete. Thanks Adam! A+++

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 3, 2020

Dwight helped me with unlinking my Klaviyo account. I appreciate what you all at Referral candy. Keep it up Dwight!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2020

Loved working with Dwight to find the right solution for my business. It’s great to work with someone who understands the needs of small business. Thx so much for your advice.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

July 31, 2020

The support is great. I´ve some questions, which takes a lot of time to discuss in the chat, i think. So the support was via google meet, was very good and all my questions get answered. Great.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2020

Benz has been hugely helpful getting our integration with ReCharge working smoothly - to the extent they've gone and redone aspects of their flow and the associated training material. So good to be able to offer referral discounts on both one-off and subscription products! Thanks!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 29, 2020

Derek was so helpful in getting us started! We look forward to getting this set up with our Klaviyo integration. Great, flexible and customizable app!

Using app

13 days

Total reviews

6

Average rating

4.3

5 / 5 Share

July 29, 2020

This program has run very well for us. Customer support has always been excellent. Highly recommended.

Using app

Over 2 years

Total reviews

6

Average rating

4.8

5 / 5 Share

July 28, 2020

A massive thanks to Derek, he has been so helpful as I took over the Referal Candy program for Havoc and I used to have a lot of doubts that Derek kindly answer for me.

Store

Havoc

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

July 26, 2020

Can definitely recommend Referral Candy as it's been better than other referral programs we've used on other sites. The customer service is amazing too. Our account manager Tom is always quick to respond and checks in regularly to make sure we're getting the most out of our program. Excellent support!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2020

Derek was super helpful in guiding me to what options would be best for our company. I also appreciated his patience with me as it was a busy day and I kept getting called away. Loving the app so far, and working with Derek was a pleasure. Keep up the good work, man!

Using app

8 days

Total reviews

7

Average rating

5.0

5 / 5 Share

July 23, 2020

This plugin is great, and when I encountered difficulties, I got Tomas’s patient help, thank you very much

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2020

Brand new to the app but so far so good. Jon really helped me get my first offer up and running. Thank you.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2020

I'm new to this app and Jon was very helpful in getting me up to speed and understanding source of our traffic within minutes. He helped me figure out what would have likely taken me hours. Great support!

Using app

About 3 years

Total reviews

5

Average rating

4.2

5 / 5 Share

July 17, 2020

Just the best referral program app out there. Tried a few and I can say that his one is definitely worth its money!

Store

okäse

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 15, 2020

Good Experience! The customer support responded fast. Problem solved without any frustration. Great App and team.

Using app

3 days

Total reviews

1

Average rating

5.0