Referral Candy & Affiliate

Jan. 27, 2021

Referral Candy Representatives Lorraine G. and Mardie S. has been very helpful in responding to all of my questions. I really appreciate it!

April 15, 2021

I'm still working on launching our referral program, but so far the support from JC and Lorraine on the RC team has been very helpful! Happy with the app and support so far.

Jan. 27, 2021

At the moment setting-up and testing. Customer service has been very helpful so far! Almost immediate responses on every question. Thanks Lorraine and Jon!

Jan. 26, 2021

Derek at Referral Candy has been incredible helpful in helping us set up our referral scheme and answer some FAQ's - I couldn't of asked for better customer service!

Jan. 26, 2021

I just finished setting up the app and will launch it soon. It's very easy and so far the best app I tried for a referral program. Jon and Derek helped me while setting up : the customer service is just great.

Jan. 25, 2021

I only just downloaded this app so cannot comment too much on it, however the customer service I received from Tom today was impeccable. Answered all my questions very promptly!

Jan. 22, 2021

We're just getting started with ReferralCandy, but so far it's been good. Customer service from Mardie has been excellent.

Jan. 22, 2021

Great customer service with Tom, very repsonsive and patient with my many numerous questions. Way to go!

May 28, 2021

We love ReferralCandy and it's been a huge asset to our business. I initially had a poor customer experience with a rep on their team, but their Head of Customer Support (Jaime) followed up with me personally and helped fix the issue. Big thanks for that and we'll continue to be a client because of this. UPDATE: Had a small issue that was fixed immediately by Jon from the support team. ReferralCandy continues to earn our business day-in, day-out.

Jan. 21, 2021

Received great customer service and help with improving our account and store from Karen Manuel! Thanks!

Jan. 21, 2021

I completely tested this app and support team was amazing in helping out at every step. They could integrate better in countries like India and the payout process should be faster. JC, Tom and couple of others were of incredible support.

Jan. 20, 2021

A good straightforward solution. One of the few that allows "custom" rewards. Configuration is clear. I needed some specific support for my requirements and Derek was really fast and helpful. He was able to signpost me to areas of the admin interface, where you get a little more functionality to edit the templates. Hugely helpful.

Jan. 20, 2021

Great product and great customer service! This is how it should always be, the customer service responds very fast and always finds a solution.

Jan. 17, 2021

Extremely easy to set up and great customer service (Thanks Tom!). Fingers crossed we start getting some great results also.

Jan. 15, 2021

Derek was incredibly helpful in troubleshooting the merge tags preventing me from connecting my account. All good! Excited about this app!

Jan. 15, 2021

Jon was very helpful and prompt with his replies. I appreciate his assistance with our account, and look forward to more pleasant experiences with Referral Candy's customer service team.

Jan. 15, 2021

I had an excellent customer service experience with Dwight, quick responses and he helped me navigate setting up a secondary discount account. We're very happy with the app and service.

Jan. 15, 2021

Mardie helped us with all our queries - she was great, thanks for all the help. The app is great to use and we love it!

Jan. 14, 2021

I had an inquiry on how the cash payouts worked and Mardie explained everything thoroughly. Great customer service!

Jan. 14, 2021

JC was extremely helpful in helping me get set and started, giving me tips and advice for optimum results. He took the time to chat with me over zoom and help out with a couple of installations and syncing of data with emails.