All reviews

Rating Breakdown

  • 5
    90% (1,302 ratings)
  • 4
    8% (118 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (12 ratings)

Reviews with Text

  • 99% (1,440)
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5 / 5 Share

May 15, 2020

Great app and fantastic support from Dwight! Highly customizeable to the look and feel of our store.

Store

Biotiva

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 14, 2020

Great support by Derek! Spend 1 hour to guide me through the functions and how to set up the app into our shop in a way easy to understand and enabling us getting the app set up ourself without hiring and external expert. -Raine/Sweden

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2020

I am just getting started but Karen has been a huge help in getting me set up. Great customer service! It's oftentimes the little perks that make a big difference!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2020

Love the app, we installed in on all our stores. The customer service is really great, thanks Tom Koetz for all your help in making sure that we are set up correctly!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2020

I installed this app today, and at first, I had so many doubts but with the help of Tippy and the backend design of the app it was really easy to go from amateur to pro

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2020

Derek was very informative and he was able to guide me through the process of how to run campaign in a very easy and explanatory way. Thank you!

Store

GLO24K

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 7, 2020

Derek is the man! thanks again for the help! ...................

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2020

Great App! Very satisfied! Fast and professional support. Special thanks to Tom. We will use App for our store

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

May 7, 2020

AMAZING !! Powerful app well developed ! Since my pre purchase questions to the live app assistance, Support team is a 20/10. Fast, super pro and skilled, they made the whole Referral Candy experience FANTASTIC. Tomas, Lorraine, Benz, Raul and more, THANK YOU !!

Using app

10 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 6, 2020

Solid support team. Questions and issues get resolved quickly. Hoping for more/better integrations soon with email marketing!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2020

Karen was amazing at activating our account and optimizing it for the best return! We recommend this app to everyone who is looking to improve their customer retention and acquire new customers.

Using app

7 months

Total reviews

8

Average rating

4.0

5 / 5 Share

May 4, 2020

Great app with great support. Jon followed up with me multiple times to make sure we received the help needed. Thx!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2020

Received great help getting everything setup, will definitely be building a long term relationship with these guys! :)

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2020

They have amazing customer service. Very quick and efficient! They reply to emails right away and the chat on the tool is very handy.

Using app

8 days

Total reviews

6

Average rating

4.8

5 / 5 Share

May 1, 2020

It does the trick. Service was solid and the system itself was flexible enough to use in a variety of ways.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2020

Great extra revenue generator for any store, boosts customer service score, customer satisfaction, a great way to have fun with your customers. Derek was really helpful with set up.

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 30, 2020

I feel like my question was pretty simple—mostly seeking confirmation— and Jon was super kind and patient with me. I appreciated the time and care he took even for a simple matter. He understood and checked to make sure he understood what I was saying, and he helped me quickly and kindly. Pleasant first experience with the support team! Keep it up. Wishing you all the best during this time.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2020

Really great app. Installed today and super easy to use. Had great support from Derek and all integrated easily

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2020

Tippy helped immensely with the setup and integration on our store. We haven't tested out the application yet but look forward to getting this rolling. Thanks a lot.

Using app

About 21 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2020

Really easy to setup and much more visually customizable that other platforms we have tried. We also had an AMAZING customer service rep (Derek) to help us get set up and integrated. He was super knowledgable, responsive, and a joy to chat with. So rare.

Store

Jupiter

Using app

About 2 hours

Total reviews

13

Average rating

4.9