All reviews

Rating Breakdown

  • 5
    89% (1,942 ratings)
  • 4
    9% (189 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (17 ratings)
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5 / 5 Share

Dec. 15, 2020

Huge thank you to Lorraine who helped me setting up our account and offer and supporting me along the process. Highly recommended!

Store

Sympli

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 15, 2020

I've found the app to be intuitive and easy to set up. I was able to email all past customers to invite them to our new referral program. Derek Benito was very helpful in reviewing our set up and suggesting optimizations.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2020

Dealt with Tom Koetz regarding a payment issue we were having and he sorted us out in no time. Great service Tom, thank you.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

We use this app to collect emails from our ecommerce store. Really effective, and Referral Candy has great customer service.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 10, 2020

Great and easy to use app that “does the job”. Their customer support is amazing. Derek was super helpful and went as far as testing my codes :)

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2020

The Customer service is very good, compared with other apps. If you have any questions the team at Referral Candy will be sure to help. Shout outs to Derek who went above and beyond to ensure we understood everything and answered any questions we had - 5 Stars!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2020

I particularly enjoyed their customer service. Super responsive and helpful. JC was on top of my concerns right away and managed to resolve our problems in no time.

Using app

14 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 1, 2022

Wonderful customer service from Derek and Jessa- they personally helped me get the App up and running and took the time to meet me via Zoom. Looking forward to seeing how this goes!

Using app

3 months

Total reviews

15

Average rating

4.9

5 / 5 Share

Dec. 7, 2020

We really like ReferralCandy - easy to use and setup and the customer support is excellent. Jon did an amazing job!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2020

A friend referred me to use this app and I'm delighted at how easy it was to onboard and get things going after installing the app! I'm surprised that I really didn't have to do much to get the referral program started for my business. After replacing the images and messages with my preferred ones, I had a referral program up and running in less than 10 mins! :) I had some questions thereafter and I'm glad to be served by very responsive and patient support staff like Karen and Jon.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2020

This app is very easy to setup and easy to use. Derek has been beyond helpful with any question that I have hadd. App is very easy to use and our program has started growing quickly

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 2, 2020

I'm still new to the app but their customer service is incredible. Lorraine not only answered my questions but she made sure she connected me with all of the info I would need to further build out my program.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2020

Great app, easy to install and to use. Had a few questions, Derek from The Referral Candy Team solved all my questions and provided an excellent service.

Store

ZODI

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2020

We signed up for Referral Candy since we were looking to start rewarding our loyal customers for constantly making referrals for us, and also to have a mechanism in place that would allow new customers to avail of "earned" incentives. Onboarding was a breeze. Derek walked us through the process and explained all strategic options and things to consider. That was really helpful and we were up to speed in no time. 5/5 so far!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2020

We plan to use this tool:) at first impression the costumer service is on very good level. Looking forward to start:)

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2020

JC - Thanks for the great Team and the help. It was wonderful how fast they helped out. Stay like that

Store

buah

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

App has been good so far. Synced well with our Klaviyo account and when we had questions, Derek on the Referral Candy team was helpful in resolving them. Too early to tell if there will be a lot of business via referral, but our fingers are crossed.

Using app

About 3 years

Total reviews

4

Average rating

4.3

5 / 5 Share

Nov. 25, 2020

I've just launched the plugin today and had a lot of questions about how to use it - due to my lack of understanding of certain functions - and Ms Dwight was very patient in resolving my issues, thank you very much!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

Created a positive multiplier on our customer acquisition from day 1. Incredibly easy to set up and use. Excellent, responsive customer service.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

Easy to install, easy to configure and great customer support. Currently in week 1 and will update this review as I go along. Great so far!

Using app

About 2 months

Total reviews

3

Average rating

5.0