All reviews

Rating Breakdown

  • 5
    90% (1,302 ratings)
  • 4
    8% (118 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (12 ratings)

Reviews with Text

  • 99% (1,440)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 23, 2020

App works really well and very easy to set up. Jon gave us some help on the fraud protection side which was very reassuring and seems to work well to protect the seller.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2020

Super impressed with the customer service. I sent a question and within minutes Karen had an answer. She ended up working with me for over an hour! Answering all sorts of questions about colors and functions. She helped to customize the app to fit my need. Karen actually just made the changes for me! Wow, I have never experienced such top notch help. I was debating whether to go with Referral Candy because of the price... You definitely get what you pay for!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2020

Karen in customer service rocked it helping out with questions. New tot the app and looks like it will be a keeper.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

April 22, 2020

Great app, easy to use. @KarenManuel - Super, super helpful and fast service. Efficient replies to my questions with step-by-step details. Fab customer service

Store

Toffeln

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2020

So far so great! Fast customer service and the system seems to give you all the flexibility and customization that is needed to accomplish what you want!

Using app

2 days

Total reviews

2

Average rating

4.5

5 / 5 Share

April 17, 2020

I haven't published my referral program yet, but I can say the user interface is easy to use. Also, Referral Candy has a great, very efficient, reactive and friendly user support! Thanks!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2020

Just started using the app, and so far very excited about it, but I can't speak too much to its use yet since we just started using it. I had a small issue the first day when setting it up, but Derek from the Referral Candy team was very helpful and attentive. Thanks, Derek! Another issue came up and I had a question about integration with the app and Tom was super helpful & quick to respond. Thank you, Tom!

Store

Grypmat

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2020

Dwight was amazing! Just started using this app, and he answered our questions/clarifications fast! 5 star for customer service!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2020

Rating for customer service and support alone. I'm just starting to use the app so i can't really speak on results yet, but will update at a later time.

Using app

About 16 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2020

Intuitive and easy to use. Just getting started but Karen has been super-helpful for setting up emails, etc.!

Using app

About 23 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

April 15, 2020

Easy to use and set up, keeps things simple and effective. They also have a good knowledge base on how to get the best out of the app and support is great (thanks Benz)

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 14, 2020

great app. super easy to use and would recommend to anyone trying to grow their business. We've gotten many referrals

Store

mushie

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 13, 2020

Great app, but more importantly EXCELLENT customer service. Derek has been helping me for months, helped migrate my store from WooCommerce to Shopify, and has been excellent all around!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2020

Tom really help with an issue following up with me several times! Good job! Greast customer service!

Store

ALOHAS

Using app

Almost 2 years

Total reviews

14

Average rating

3.9

5 / 5 Share

April 9, 2020

Dwight was super helpful. Jumped on a call when we were trying to work out some integration issues. Was honestly starting to look at other programs, but definitely with the right company, able to do exactly as we wanted.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2020

Have used this APP before and it was great. Setting up now for a new client. Greatest customer service at 12.49 A.M. Thanks a bunch Tomas! Just spoke to Karen and she was delightfully helpful as well.

Using app

7 days

Total reviews

7

Average rating

5.0

5 / 5 Share

April 6, 2020

Great call with Derek from the Referral Candy. He showed us some insightful ways to improve our conversions and customize our app so that it is on-brand. Thanks for your help, Derek!

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 3, 2020

Really good customer service with a timely response. We personally had a great experience with Benz on the team!

Store

ChopFit

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 3, 2020

Referral Candy has been a fantastic app.I have had it in use for 12 months now and the platform is very easy to use, plus it really has helped my business. I love seeing the large number of shares on Facebook from people in the program [I think it was 350 shares this month], and the converted sales. Word of mouth for my business helps enormously, and Referral Candy make it very easy. It's totally worth the investment in my eyes. Thanks to Karen for recently help make an adjustment to my program also : )

Using app

About 1 year

Total reviews

5

Average rating

4.8

5 / 5 Share

April 3, 2020

I absolutely love this app. I received great customer service from Tippy and I'm looking forward to making a lot of referral sales through my customers.

Using app

1 day

Total reviews

1

Average rating

5.0