Referral Candy & Affiliate

Nov. 4, 2020

Great customer service. Derek is sooo very helpful! Can wait to start using this app for referrals!

Nov. 4, 2020

Very good app, does what it promises, with very good customer service, I had the opportunity to exchange some ideas with Jon, who was always ready to help and always with the best solution

Nov. 2, 2020

So far so good :) Very helpful support team member JON and amazing app features Will use it for a long time thank you !!

Oct. 31, 2020

I am only starting to use this app - initially the email responses to my requests for support with set up were well intentioned and kind, but for some reason they would not agree to chat with me even after asking multiple times. I was considering to not use the app. HOWEVER - then I received another email from the company where I was connected with Mardie who immediately was available to work with me LIVE on google hangouts... or whatever they call it now :) She is incredible. Probably the most helpful, knowledgable and informative online assistance I have ever had for any app (I have tried MANY apps and needed a LOT of support in my day). There are apps out there that will not give you this kind of support without paying large sums up front for a premium plan - Referral Candy gives this to you when in your free trial period to get set up. Mardie was able to efficiently walk me through this step by step and answer every single question- and when she did not have an answer, she found it for me later and emailed me. She is honestly brilliant and this reflects on how good of a company this is if they have people like Mardie available for us and give them space to spend so much time supporting customers. I would not hesitate to send anyone else to try this app - the app may or may not work for you but you will possibly get the best support you have ever received.

Oct. 30, 2020

Karen has been the GREATEST help setting up our referral campaign. He was willing to provide suggestions, check everything was working and jump on a video call to help me with any questions. Could not have been happier with his help. Thanks Karen!

Oct. 30, 2020

Derek has been the GREATEST help setting up our referral campaign. He was willing to provide suggestions, check everything was working and jump on a video call to help me with any questions. Could not have been happier with his help. Thanks Derek!

Oct. 30, 2020

Tom was super helpful getting our integration set up, prompt on the email and good to deal with. Looking forward to using the app.

Oct. 30, 2020

I am glad to have JC as my customer service person because he is very patient and answer all my questions clearly. It helps me a lot in executing my referral program. The app is also well-organised.

Oct. 29, 2020

I had an excellent customer service experience with Benz, who helped me with a workaround relating to email automations. Thank you, Benz!

Oct. 29, 2020

Derek is the man and helped me get everything set-up! Looking forward to seeing how referral candy can help Canopy!

Oct. 29, 2020

Karen, contrary to the meme of the name these days, was a great person to work with and answered multiple questions for our company and help us to get back on track quickly. 10/10 would recommend.

Oct. 29, 2020

Derek offered phenomenal support for all my questions and solved every single one, even the ones I thought would be a dead end!

Oct. 29, 2020

We use the app together with Klaviyo and it works perfectly fine. The support is very good. I can refer Referral Candy ;)

Oct. 29, 2020

Tomas at ReferralCandy did a great job explaining the capabilities of the app with me, late into the night. It's much appreciated!

Oct. 28, 2020

Great app which has been quite useful for our store. I recommend as well their great customer service team who is quite helpful.

Oct. 27, 2020

I love this app but haven't had a lot of time to work with it. I've recently been in touch with Karen Manuel, who has helped me immensely with this app and I couldn't be more grateful. The help was quick, accurate, and friendly. Thank you!

Oct. 27, 2020

Just started using it with the Klaviyo integration and Derek Benito from customer service was really helpful to get me started when I had questions.

Oct. 26, 2020

Strategy adjustment only. Thank you all so much for assisting. Very efficient support team and friendly staffs.

Oct. 23, 2020

The app works great. But, what is even more important in these cases, our experience with the customer service was excellent. Jon has managed to find the solution without ever losing patience!

Oct. 23, 2020

I'm working on getting my site up with some additions to increase my sales. Karen was awesome to work with! she helped me make updates to my social media referrals and update a few other things to help improve my stats for my store!