All reviews

Rating Breakdown

  • 5
    89% (1,944 ratings)
  • 4
    9% (189 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (17 ratings)
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5 / 5 Share

Oct. 23, 2020

The app works great. But, what is even more important in these cases, our experience with the customer service was excellent. Jon has managed to find the solution without ever losing patience!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 23, 2020

I'm working on getting my site up with some additions to increase my sales. Karen was awesome to work with! she helped me make updates to my social media referrals and update a few other things to help improve my stats for my store!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2020

We have JUST joined and Benz has been BRILLIANT! We are now up and running and can't wait to see our brand grow with this technique. I highly recommend this app, it works well with recharge and not many do.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2020

Jon was extremely helpful as he guided me through the steps to set up the app. I was able to link it and test it thanks to his professionalism and patience!

Using app

4 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 21, 2020

Derek was super helpful. The app has a range of functionality. Just started using it so hard to comment on its success at the moment!

Store

Paso

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2020

Mardie was amazing and is helping to guide our team on our new referral program. Thank you Mardie and Referral Candy!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2020

Very easy to setup and link in with the existing apps I use (specifically Recharge Payments). The app's different referral rewards and ability to change them easily as well as personalise the look and feel to brand it in line with the business is great. The team are also very responsive and offer great support - special shout-out to Jon for the recent support.

Store

LOAF.LY

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2020

Integrated w a third party app and faced some issues but JC was very quick to help! Most of all, he was very efficient in the way he solves the issue and very logical approach. Love this app and the good customer service! Keep it up JC and Salescandy!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 16, 2020

Great customer service from Dwight. He promptly got on a google call with me and helped me resolve my issue quickly.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

Fantastic product, very flexible and referral candy provide really good support for users. Can't fault them.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

The most important thing to mention is that after you launch this, it needs to maintenance or time. It runs smoothly in the background and generated additional revenue. Very good customer service reps (Tom in particular). Thank you

Store

KOLEDA

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

They are quick in helping with every detail you need. They will explain everything to avoid confusions. App is really good to boost the sales. Thanks a lot Tomas

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2020

Great service. quick help. They helped us and gave us detailed information on how to set up a referral page.

Using app

Over 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 14, 2020

The support team is really helpful. They reply fast on chat and they try to find me a solution for the issues. Thanks to Jon, Benz and one more guy who helped me with the translation :)

Store

Cycle

Using app

2 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 13, 2020

So far the app has been great and easy to use. most importantly the customer support thru chat messenger has been solid (very quick and knowledgeable).

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 9, 2020

ReferralCandy is one of our best marketing tools, and the service we get from Derek is even better!

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 9, 2020

Great Customer Service! I needed some very specific help in setting up my referral program and Derek was a huge help!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 9, 2020

Great service - Tom has been excellent in providing support and guidance in getting campaign up and running!

Store

Kerello

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2020

dwight is very helpful, gave me a good walk through of how the app works and all, much appreciated really havent tried the app though

Store

Himiku

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2020

I've been using the app for about a week now and so far every things been good! The customer service is great - thanks Derek :)

Using app

21 days

Total reviews

2

Average rating

5.0