All reviews

Rating Breakdown

  • 5
    89% (1,944 ratings)
  • 4
    9% (189 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (17 ratings)
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5 / 5 Share

Oct. 8, 2020

Cannot tell yet about the power of Referral Candy, but the support is great. Derek was very helpful solving a complicated integration issue with Klaviyo.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2020

L'application est vraiment super et l'assistance en chat est top, très réactive et claire, j'ai eu Ben qui m'a vraiment bien aidée à tout paramétrer comme je le souhaitais sans avoir de développeur. Je recommande à 100% ! Un grand merci à lui

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 7, 2020

I just started using this app and I am very excited about it's potential. Derek was very helpful in getting everything all set up and showed me how to efficiently set up the program.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2020

Derek Benito was great in helping me get our referral program going. I really appreciated his patience and explanations of all the features.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2020

Great customer service. I reached out and quickly resolved my issue. The app was also very easy to setup.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2020

I used this app (in spanish) and i think is very awesome, the app and the service! Benz is a really cool :)

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 6, 2020

Really great program, had the features I need. Support was also super timely and helpful in getting going. Very happy with this as one of my key plug-ins.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2020

Very good app - we use it for refer a friend. And very good and fast hel from Lorraine in support ✔

Store

Infant

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2020

The customer interface is very intuitive and their customer support is great! I had a difficult request for their team and Jon helped us pull it off with ease.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2020

Derek! Is the best online customer service is very professional This is the best customer service.Derek! Is the best online customer service is very professional This is the best customer service.

Store

Qiewa

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2020

I have installed this app, everything is very simple, and i am very happy with the customer service, Derek help me very fast and show very professional company.

Store

Zanvic

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 1, 2020

Excellent customer service! Setup with easy with the helpful staff. Lookign forward to getting this app going!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2020

Derek was extremely helpful in answering all my questions and resolving my queries! Very patient, knowledgable, and friendly. Great customer support!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2020

This app is cool. // 1. Result: I signed up a few days ago. I already got additional sales transaction because of Referral Candy. The tracking works. // 2. Features. The features of the app is good. (2-1) I can send referral invitation email blast to existing customers to ask for referrals. (2-2) I can put widget on my Shopify page, and (2-3) I can put referral sign up on my Shopify store as a separate page as well. There seems to be more features but all the technical feature I wanted were already there. // 3. Customer Support: The support team is great. I talked with Benz and Tomas for on-boarding and technical issues, and they were fantastic. They clearly understood the intention and problems I was working to solve. I've never seen any services offering such nice Customer Support ever. // 4. Pricing: I think this app offers low pricing compared to other apps. It does have commission based pricing, but if it can really boost my sales that much, I don't mind paying the commission. // I hope this app will give me more sales in the following months.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 28, 2020

Haven't made our scheme live yet as we're still testing it out, but so far have had EXCELLENT customer service. Dwight has been fantastic and even extended our 30day trial period as we were still in testing phases.

Store

EcoRoll

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2020

Derek and Benz were extremely helpful and patient when I had several questions for them. They also provided useful links which helped me get the most out of Referral Candy

Using app

12 days

Total reviews

4

Average rating

4.5

5 / 5 Share

Sept. 25, 2020

Hopped on a call with Derek few days after installing the app and he was able to answer my questions & walk through my settings to ensure I did it right. This app went above & beyond!

Using app

5 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Sept. 24, 2020

Pretty straight forward process and they handle payments through PayPal. Makes it nice and simple - set it up and let it roll. Quick replies on chat support which is huge - had a question and Lorraine helped me immediately and included screenshots to make things clear.

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2020

Very good app and awesome customer support! Perfect support for each question! Thank you very much JC :)

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2020

We haven't used it full-fledged yet but the chat support is awesome. Whenever we have a query they respond in no time, explains things thoroughly & patiently. I like it when they follow up on your request via email despite of answering it on chat.

Using app

About 2 months

Total reviews

1

Average rating

5.0