Referral Candy & Affiliate

Support is near immediate and very detailed. Karen absolutely crushed it for me. Went above and beyond. If I could hire her, I would.

We just launched our Referral Candy program and I had some questions about the timing of the advocate reward. I reached out via chat and Karen was so helpful! She was able to quickly & clearly provide me with an answer.

In the process of setting up the app in our store. So far so good! Reached out to support to help with a few customizations and their response was very prompt and quickly solved the issue.

Got amazing support from Jon.helped me to understand the process step by step.Thank you Jon for support.

Always great support from Derek. We have a complex implementation and he helped quite a bit with installation. Thank you!

Great help and customer service. Derek was very quick to answer all our questions and help us get the app installed and running :)

Easy to use, great customer service (Lorraine is amazing!). Simple to work with mostly. All around awesome experience so far:) Update: Jon is great as well on the support!

I loved the app made a lot of money when I used influencers and customers . I had a few difficulties but they gave me support fast thank you

The setup of a referral campaign is relatively intuitive. However, I needed help to understand how I could format the text for the email, landing page etc. Derek in the chat support did a great job in assisting me with this! Thank you!

Great customer service. Thank you Thomas for helping me during the setup of our account after the migration of our website.

レスポンスの速さ・内容ともにサポートチームのTomは素晴らしいです！私のつたない英語でもしっかりくみ取って助けてくれました。ありがとう。 Tom in the support team was really helpful and quickly response. Thanks Tom :)

We're using referral candy to manage 2 separate referral programs (one for customers and one for influencers) and Derek in the support team was incredibly invested and helpful when we were setting up our second account. Truly loved working with him and the rest of the support team.

We're using Referral Candy to launch our latest referral program. Super simple set up and configuration. The only gotcha during our integration testing was that the fraud prevention was catching our self referred orders, but I guess that's a good thing :). Their support was super responsive and Karen helped me understand exactly what was going on and aided me in placing a successful test order.

we're just getting started, but evaluated a bunch of apps in terms of both price and bang for the buck and this one won out. oh, and Benz is a star! Cheers

We've never done referrals and would like to see how we might be able to test out different programs. Derek on the customer support team was *ultra helpful* getting me up to speed on what our options are and how Referral Candy works as you adjust the program — e.g. what do past customers see when the referral program is changed from dollar to percentage discount? Can't wait to give it a shot and see what happens!

The app is cool, support from Referral Candy is cool. Basically they do all it takes to get you up and running in no-time.

Just getting started but we've had some excellent service from the team! Looks like this is perfect for what we're looking for.

We're just getting started with Referral Candy and already their support team has proved themselves invaluable. Thank you so much! We can't wait to begin putting this great app to work!

Their customer support is amazing. Always a prompt reply. I was helped a lot by Tippy in setting up the app. Now everything works the way it should :) Thanks Tippy!

We had an issue with transferring our account onto Shopify and Jon did an amazing job at quickly helping us fix our problem!