Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.9
feedback
2,178
chart
#912
All reviews
Rating Breakdown
Oct. 8, 2020
Cannot tell yet about the power of Referral Candy, but the support is great. Derek was very helpful solving a complicated integration issue with Klaviyo.
Oct. 8, 2020
L'application est vraiment super et l'assistance en chat est top, très réactive et claire, j'ai eu Ben qui m'a vraiment bien aidée à tout paramétrer comme je le souhaitais sans avoir de développeur. Je recommande à 100% ! Un grand merci à lui
Oct. 7, 2020
I just started using this app and I am very excited about it's potential. Derek was very helpful in getting everything all set up and showed me how to efficiently set up the program.
Oct. 7, 2020
Derek Benito was great in helping me get our referral program going. I really appreciated his patience and explanations of all the features.
Oct. 7, 2020
Great customer service. I reached out and quickly resolved my issue. The app was also very easy to setup.
Oct. 7, 2020
I used this app (in spanish) and i think is very awesome, the app and the service! Benz is a really cool :)
Oct. 6, 2020
Really great program, had the features I need. Support was also super timely and helpful in getting going. Very happy with this as one of my key plug-ins.
Oct. 6, 2020
Very good app - we use it for refer a friend. And very good and fast hel from Lorraine in support ✔
Oct. 5, 2020
The customer interface is very intuitive and their customer support is great! I had a difficult request for their team and Jon helped us pull it off with ease.
Oct. 2, 2020
Derek! Is the best online customer service is very professional This is the best customer service.Derek! Is the best online customer service is very professional This is the best customer service.
Oct. 2, 2020
I have installed this app, everything is very simple, and i am very happy with the customer service, Derek help me very fast and show very professional company.
Oct. 1, 2020
Excellent customer service! Setup with easy with the helpful staff. Lookign forward to getting this app going!
Sept. 29, 2020
Derek was extremely helpful in answering all my questions and resolving my queries! Very patient, knowledgable, and friendly. Great customer support!
Sept. 29, 2020
This app is cool. // 1. Result: I signed up a few days ago. I already got additional sales transaction because of Referral Candy. The tracking works. // 2. Features. The features of the app is good. (2-1) I can send referral invitation email blast to existing customers to ask for referrals. (2-2) I can put widget on my Shopify page, and (2-3) I can put referral sign up on my Shopify store as a separate page as well. There seems to be more features but all the technical feature I wanted were already there. // 3. Customer Support: The support team is great. I talked with Benz and Tomas for on-boarding and technical issues, and they were fantastic. They clearly understood the intention and problems I was working to solve. I've never seen any services offering such nice Customer Support ever. // 4. Pricing: I think this app offers low pricing compared to other apps. It does have commission based pricing, but if it can really boost my sales that much, I don't mind paying the commission. // I hope this app will give me more sales in the following months.
Using app
About 2 months
Total reviews
2
Average rating
5.0
Sept. 28, 2020
Haven't made our scheme live yet as we're still testing it out, but so far have had EXCELLENT customer service. Dwight has been fantastic and even extended our 30day trial period as we were still in testing phases.
Sept. 25, 2020
Derek and Benz were extremely helpful and patient when I had several questions for them. They also provided useful links which helped me get the most out of Referral Candy
Sept. 25, 2020
Hopped on a call with Derek few days after installing the app and he was able to answer my questions & walk through my settings to ensure I did it right. This app went above & beyond!
Sept. 24, 2020
Pretty straight forward process and they handle payments through PayPal. Makes it nice and simple - set it up and let it roll. Quick replies on chat support which is huge - had a question and Lorraine helped me immediately and included screenshots to make things clear.
Sept. 24, 2020
Very good app and awesome customer support! Perfect support for each question! Thank you very much JC :)
Sept. 22, 2020
We haven't used it full-fledged yet but the chat support is awesome. Whenever we have a query they respond in no time, explains things thoroughly & patiently. I like it when they follow up on your request via email despite of answering it on chat.