All reviews

Rating Breakdown

  • 5
    89% (1,944 ratings)
  • 4
    9% (189 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (17 ratings)
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5 / 5 Share

Sept. 22, 2020

Great customer service. Jon helped me with an issue with the widget not showing up and responded quickly!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2020

We had a question regarding get this App started and we were helped out very fast. Our support person Tom helped us out very quick and it is very easy to setup, so I could really recommend the App and support :)!

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2020

Benz is very knowledgeable, helpful, friendly & responsive. Highly recommended to use this App, Referral Candy.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2020

Lorraine was helpful and quick to respond. This app is easy to use and it's easy to get started quickly!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2020

Simple, yet easy app to help grow your business through referral incentives. Had an issue editing an email and support got back to me within a few hours helping me edit the sections I needed. So far, I am happy with how this is working out.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2020

Great customer support by Derek. We had issues with translating parts of the theme, however could set up a call with Derek who helped us right away.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2020

Only just onboarded with Derek but the whole process so far has been excellent. Really helpful, fast to come back to me on any questions and wanting to help me get the most from the solution

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2020

Benz was a huge help with letting me know things that would improve our referral program. The customer support is always very helpful and they get back to me quickly. Thanks!

Store

IQBAR

Using app

Over 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 10, 2020

Amazing customer service from Benz! Referral Candy is easy to use and it's well integrated with Shopify, highly recommended.

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 10, 2020

Amazing support from the team at Referral Candy. It does take a while to establish traffic flow (we are in month 4-5) but so far it has been very good! Huge shoutout to Benz Jalali for the amazing and responsive support.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2020

We are in the setup process now, but Derek from Customer Success has been a huge help in customizing our assets and creating a better brand experience. Although we haven't implemented the program yet, so far, so good with the support from ReferralCandy

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2020

Amazing app, easy to set up but I asked a little help and Karen from the support help me to be ready to launch my referral campaign from zero to launch. Thank you very much Karen!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2020

Karen gave me great direction, helpful feedback, and took the time to run me through some parts of the set-up that I missed. She even created a quick social graphic for me. Above and beyond support. This app is worth the $$

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 2, 2020

The app is very versatile in nature and can be modified to fit many different needs and scenarios of a company, which is very convenient. The installation and integration process with third-party apps is also instant and does not come with any added hassle or worries. But, the thing I look most for when deciding on the right application to purchase is customer service and attention to detail. Shoutout to Dwight S., he was not only able to help answer any queries over email on a timely manner but was also very crucial in helping us get set up as quickly as possible given our short timeline for optimal set up. He offered to get on the phone with our team and help us figure all the details out so we can get started as soon as possible. Thank you Dwight!!

Store

Zenergy

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 1, 2020

Easy to install and set up, fast and good customer Service in case of doubt or problem. We totally recommend

Using app

About 2 years

Total reviews

2

Average rating

4.0

5 / 5 Share

Sept. 1, 2020

Dwight was super quick, helpful and polite with helping me sort out something with my account. I've been able to temporarily, pause... test and get back on track with everything despite it being confusing at first. I plan to be using this as I start my new store.

Store

zorimi

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2020

Dwight is being very helpful, I don't know what referral candy is at the beginning, now it's clear after his help. Let me try this app!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 28, 2020

Mardie was great helping us set up our account and answered all of our questions about the platform. We can't wait to begin using Referral Candy for our customers!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 26, 2020

Nice app, just starting to use it, but it looks promising, also customer service is great and willing to help. Thanks Jon!

Store

evernya

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 25, 2020

Probably the best customer service I've used on any app to date, thanks to Dwight. He literally saved us from having to do hours of menial work :D

Using app

5 months

Total reviews

3

Average rating

5.0