Referral Candy & Affiliate

Oct. 26, 2020

I signed up for this app to set up an affiliate link. The user interface is fairly intuitive, but it did require me to reach out to support to clarify how the link works and to whom it is sent out. It defaulted to be sent out automatically to anyone who make a purchase on our site, which I thought was odd. However, their customer service was excellent. The gal who helped me, Benz, was super thorough and patient and explained everything very clearly and even followed up with a very detailed email.

Oct. 26, 2020

Technical issues with referral tracking but great Service from Tom, he helped us to resolve the issue.

Oct. 19, 2020

So far so good but I'm not sure it's worth it for my micro store yet. Time will tell. Great customer service from JC!

Oct. 9, 2020

Great customer service by Jon! He helped me find the code my customer was looking for, so I wouldn't lose the sale. Very much appreciated!

Oct. 2, 2020

Thanks to Derek setting up the App was really easy and all our concerned were taken seriously and taken care of asap. We look forward to getting started!

Sept. 26, 2020

I have yet to get used to this app. Derek is extremely helpful & patient in walking me through on how to use ReferralCandy with Bold Subscription Check-out & Shopify Check-out. I give this app 4 stars as it was quite confusing without the help of Derek. However, I would rate Derek more than 5 stars for his professionalism, patience, and knowledge with his product, ReferralCandy. Thank you very much Derek!

Sept. 23, 2020

Lorraine from RC has been very helpful in transferring our account from one store platform to another.

Sept. 22, 2020

Really good customer service. Jon solved my problem in few minutes. Now referral candy is working perfectlly!

Sept. 18, 2020

I'm giving this app a second try since I think I've deleted it a bit too fast... Hopefully it will work better for us this time. Customer support is amazing, very kind and helpful! Thanks a lot.

Oct. 19, 2020

Derek, Ben and Bryan have been amazing at helping me integrate and set up referral candy. I would highly recommend.

Sept. 4, 2020

JC from Referral Candy was super helpful and incredibly attentive, providing detailed and helpful feedback every step of the way. A+ for customer service!

Sept. 2, 2020

Tried out the app for a few weeks. I like that they have a trial. Jon - really good customers service.

Sept. 2, 2020

The app itself has some points of improvement, but I got excellent help from Referral candy's Tom. He really went all the way to find solutions to our problems and made sure we were happy in the end.

Sept. 1, 2020

The application is great. Easy to move and serves well what is proposed. Support is very efficient. Jon served us very well and took all our doubts.

Aug. 22, 2020

We have taken up a free trial for this app. The support person Lorraine is really good and supportive. All our queries were well understood and replied well in time. We are satisfied with the app and the services. Thanks & Regards Satopradhan Vision team

Aug. 20, 2020

I'm still working to optimize the program with our users but the Referral Candy team has been very helpful. Karen did a great job of giving us some pointers along the way. Thanks

Aug. 18, 2020

Jon was able to help we start and stop my campaign easily. The customization is a little hard to navigate but overall it gets the job done.

Aug. 5, 2020

Easy to use, the support is really kind and helpful. The only negative I found for now is that the support help is a little bit slow (but maybe it depends on the problem).

July 30, 2020

I've certainly had some frustrations with Referral Candy over the years, but I will say I think they are continuing to improve and have great customer service. Tomas helped me figure out a big issue with customizing my referral theme and was a huge help. I like that it's easy to get in touch with someone whenever I have a problem.

July 29, 2020

Setup really straightforward, lots of customisation options. Really great plug-n-play functionality although I would have liked to see Instagram Stories as a customer sharing option. Sent out invites to existing customers the same day of setup. Haven't had a referral sale through yet but customer service was on point too - thanks Karen!