Referral Candy & Affiliate
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Lariza was amazing! She was so quick and efficient at solving my problems
Thanks so much! Really glad I was able to help get that sorted quickly. If anything else comes up, just let me know. Happy to assist anytime. - Riz
ReferralCandy has been an incredible addition to our Shopify store. The integration was seamless, and setting up our referral program took no time at all. Everything runs smoothly in the background, allowing us to focus on growing our brand while our customers spread the word for us. The automated referral flow is intuitive and customer-friendly. Since launching, we’ve seen a noticeable increase in repeat purchases and new customer referrals. It’s helped us turn satisfied customers into active promoters. The support team is also fantastic—responsive, helpful, and always available when we need assistance. If you're looking for a reliable and effective way to boost word-of-mouth marketing and customer loyalty, ReferralCandy is the perfect solution. Highly recommended!
Really appreciate this detailed feedback. Thank you! It’s awesome to hear that things have been smooth since launch and that you’re already seeing results. The fact that it’s helping with both repeat purchases and referrals is exactly what we aim for. Always here if you need any support as you grow! - Riz
Great referral app, very easy to deploy and to use. I had a technical problem pausing my campaign for some months without wanting it, and they offered a credit for those months (kind of a refund for those unused months, that we didn't notice at all). Great help from Jessa on that matter btw. Thank you Jessa.
Thanks so much for this! I’m glad we were able to sort out your concerns. Let us know if you need anything else anytime. - Jessa
Had three great guys helping me to set the app and launch all emails. Got a bit lost into the app as I did not know when the emails would be sent and in which sequence so i was trying to understand the flow of action when the system triggers which email. With the help of 3 great guys Charlie, Sam and Roj got my way into this and have it up and running. Thank you all for your continuous support and patience to guide me step by step in the process.
We really appreciate this and please know that we're always happy to help! Thanks again for your patience, and feel free to reach out if anything else comes up.
Customer support has been above and beyond. Overall, the app works as advertised. Has some quirks and limitations (especially the API), but how willing the team is to work with you to solve the problems makes a massive difference. Very excited to start & scale our referral program with this tool!
Thank you so much for the kind words. We're thrilled to hear you're excited to scale your referral program with us. We truly appreciate your feedback on the quirks and limitations, we're always working to improve, and it's great to know our team's support has made a difference. Looking forward to growing together. - Riz
I spoke to Innah and she was extremely helpful and amazing. I was unsure about the setup at first but she helped me through it and resolved my questions quickly. Thanks again!
Thanks so much for the kind words! I'm really glad I could help get things sorted out for you. Don't hesitate to reach out if you have more questions down the line. I'm always happy to help! -Innah
Charlie was professional and very helpful with helping me sort out a referral . Great app and easy to use
Really appreciate you taking the time to leave this! I’m glad we got everything sorted with the referral, and it’s great to hear you’re finding the app easy to use. Always happy to help if anything else comes up. – Charlie
Roj was simply amazing—patient, persistent, and genuinely committed to finding a solution that worked seamlessly with my unique setup. He went above and beyond, never giving up until everything was running perfectly. His kindness and professionalism didn’t go unnoticed and are deeply appreciated. It's rare to find support like this—thank you, Roj, for making the experience with ReferralCandy not just easy, but enjoyable!
Thank you so much for the kind words! It truly means a lot. I'm really glad we were able to get everything working smoothly with your setup. It was a pleasure working with you, and I’m always here if you need anything else. Appreciate you taking the time to share this! – Roj
Riz was really helpful and she solved my question in minutes!!
So glad to hear I was able to help out so quickly. Feel free to reach out anytime. :) - Riz
Jessa consistently goes above and beyond to provide outstanding customer service! She is attentive, knowledgeable, and always ready to help with a friendly attitude. Thank you Jessa, for making every experience smooth and enjoyable!
Wow, thank you so much for the thoughtful words! I’m really happy to hear the support has made a difference. I’s always my goal to make things as easy and smooth as possible. I appreciate you taking the time to share this. - Jessa
support team always quick and responsive :) I was unsure about the setup at first but the team helped me through it and resolved my questions quickly. Thanks again!
Thanks so much for your feedback! I’m really glad we could help you get things sorted quickly. Always here if you run into anything else—appreciate you taking the time to share this! - Riz
Very helpful, thanks Charlie - answered my questions quickly and easily for me to understand. Really appreciate it!
You're very welcome! I'm glad I could help and that everything made sense. Really appreciate you taking the time to leave this review. Don't hesitate to reach out anytime! - Charlie
Great app and great customer service, thank you Jessa!
Thanks so much for the kind words! It was my pleasure to help. I'm really glad you're enjoying the app—don't hesitate to reach out if you ever need anything. - Jessa
Charlie was personable and patient while helping me with my many questions with launching an affiliate campaign. He made sure my problem was resolved and checked multiple times to ensure that I didn't have any other issues. It was a positive experience contacting support and I feel more confident using the app myself now.
Thank you — I really appreciate that. I'm glad I could help get everything sorted and that you're feeling more confident using the app. Feel free to reach out anytime you need a hand! - Charlie
Tested several referral programs compatible with Recharge, and this one is by far the smoothest. Seamless integration and top-notch support. Jessa from customer service was especially helpful :-D
Appreciate the feedback! Happy to hear the integration’s been smooth and that support hit the mark. Always here if you need help with anything else. - Jessa
Great app with amazing features. Jessa is the best! ;)
Thanks so much! I'm really glad you're enjoying the app and that I could help. Let me know if you ever need anything else along the way. - Jessa
I'm just starting out with Referral Candy. Lariza from their customer success team is absolutley amazing. I would not still be on the app without Riz's help. The app seems like it meeds my needs, Lariza's support is what's making me stay!
Thank you for the kind words. It really means a lot to know the support made a difference for you. I'm so glad I could help get things moving — excited to see how things go with your program! - Lariza
I appreciate how quickly and efficiently Charlie resolved my inquiries, which I've been stressing out about for the past few months. Thank you!!
Thank you for the kind words. I’m really glad I could help clear things up, especially after it had been on your mind for a while. Don’t hesitate to reach out if anything else comes up — always happy to help. - Charlie
Overall has been a great way to reward our customers. Also Roj was super helpful with customer support.
Thanks so much for the lovely feedback! 😊 So glad to hear the platform’s been working well for you and that I could help out when needed. Always here if you have more questions or need a hand with anything down the line! - Roj
Very good customer service, quick response, and the agent, Jessa, was very professional!
Really appreciate the kind feedback! 😊 I'm glad I was able to help and that everything went smoothly for you. If you ever need anything else, just reach out — always happy to assist! - Jessa
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