Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.9
feedback
2,178
chart
#882
All reviews
Rating Breakdown
Aug. 23, 2020
Needed some help with setting up an account. Dwight was very helpful and provided excellent customer support!
Aug. 19, 2020
Great customer service from Lorraine! Referral Candy is easy to use and integrates well with Shopify and other apps.
Aug. 19, 2020
I used this app and the first month we had a sale. Derek from customer service helped me to set it during a zoom meeting so it is more noticeable and hopefully we will have many more referrals! He was very helpful!!!
Aug. 19, 2020
Benz Jalali was very helpful in getting my familiarised with the app during my free trial. She was very helpful, friendly and courteous, also very patient with my questions. Thank you!
Aug. 18, 2020
Lorraine and Derek did a great job answering my queries. They were very patient and took their time to resolve my queries.
Aug. 18, 2020
Mardie at Referral Candy was extremely helpful and resolved my issue within 24 hours! Great support!
Aug. 18, 2020
Lorraine was extremely helpful and was very responsive to our needs. We are continuing to work through the issue but have made quick progress thanks to Lorraine and the staff at ReferralCandy. Great job!
Aug. 18, 2020
We had some initial complications with the integration of recharge regarding the automatic discount code being applied to subscriptions. However, this was resolved with the help of Derek our Customer Success Manager when he went above and beyond to get any problems we faced resolved and make sure everything ran smoothly thereafter. Since then we have had over £4000 worth of referral sales using Referral Candy. There's no surprise that this brilliant app has a great team behind it I would highly recommend using this app.
Aug. 18, 2020
Great app with reasonable amount of back-end control. I needed assistance with some features and Lorraine Garcia was helpful and prompt with responses. I did notice some of the documentation was outdated as the UI in some documentation did not reflect what I was seeing in the RC app.
Aug. 17, 2020
It's definitely the go-to app when you want to use Referral Campaign. Karen from ReferralCandy is super helpful, she immediately gets on the call with me whenever I need help. Very easy to set up and go - everything under 5mins.
Aug. 15, 2020
My existing customers keep on using the referral on themselves. Other than that, I have hope that this referral program will bring much more sales in the future. It says in their FAQ that customers will not be able to claim the code on themselves again because Referral Candy will check the information after they are in the database. The app is very easy to use and highly customizable. Thank you for helping me scale!
Aug. 12, 2020
I tried this app in our store for over a month and it gave good results. Jon from their support service was also very helpful!
Aug. 11, 2020
We're currently setting things up and are very excited to launch our referral program. We had many questions and we were able to work directly with one of RC's team members (Dwight S.). Dwight was VERY helpful and walked us through every detail that we needed clarification on. He also suggested some strategies that we will try out. This has been a great experience so far and we're excited to get this up and running!
Aug. 11, 2020
Great app - very easy to set up and appears to work well. Very affordable compared to competitors. Customer service was excellent - Karen answered all my questions in a timely manner and even made suggestions to improve my setup that I wasn't aware of.
Aug. 10, 2020
We have a very confusing install using both Shopify and WordPress. My customer service rep Jon helped me to make sure we had the right installation method for success. He also followed up multiple times to make sure we were satisfied!
Aug. 7, 2020
The best think I liked about this app is Customer Service, @Derek, is an awesome guy, He helped me a lot, Thank You so much! And about the app, It's awesome, It should be your next Top Shopify Apps
Aug. 6, 2020
Great app, really easy to use, customer support and service are top notch. Dwight helped me to solve most of my querries. Thanks Dwight! :D
Aug. 6, 2020
We had an issue with one of our customers getting linked to orders that the customer did not place. Dwight was super helpful, and we were able to finally solve this problem! Thanks for all the help from the Referral Candy team! Thanks!
Aug. 6, 2020
This app has really made it seamless to set up a referral program, also the support when you get into the app is incredible, special thanks to Karen!
Aug. 6, 2020
Karen was super helpful in helping e with this app. The app has increased customer engagement and orders!