Referral Candy & Affiliate

Sept. 25, 2019

Used to manage our refer and earn scheme, works well, would like to see more growth over the next 12 months. https://bada-bean.com

Sept. 20, 2019

Great App! Even better Customer service. Had to do a migration to Shopify and Derek helped us and went above and beyond to make it a smooth. Thanks Referral candy!

Sept. 19, 2019

Great app! Seamless setup. Developer mode allows for extra customization. Tippy is very helpful. Hope to soon get some referrals!

Sept. 18, 2019

Very easy to set up. I had some doubts and Lorraine answered me by email. She has accompanied me in the first steps and she has been very quick and helpful.

Sept. 17, 2019

Derek is awesome. He walked me through everything I needed to get my app set up in my store... Truly appreciated that!

Sept. 16, 2019

Easy to use and my customers love the ability to refer their friends. I had a problem (my fault) with the way I set up the app and Tippy was very prompt and helpful in getting it sorted out for me. I'm looking forward to using the app to grow my shop now that I have it properly set up

Feb. 6, 2020

Great app, and the support is just awesome. I had some problems with the billings and Bryan called me to sort it out. Never saw anything like that in any other app (and I use a lot of apps). Other great super customer service I received form them: Tippy started helping me out to integrate the Referral candy with Recharge, almost there... After one day Benz helped me for another 5 hours and finally it's all running like I wanted it too. Finally also Karen helped me with some issues I was getting when the campaign start running. Was a hard work, and the team was great figuring out how to proper integrate with recharge. Thank you Referral candy team!

Sept. 5, 2019

Referral Candy was super easy to set up and kick your referral program into high gear. I had a few troubleshooting questions and their customer service team was available at all hours of the day. Thanks again Derek and Tom!

Sept. 4, 2019

The support team for the app is fantastic, in particular, Derek who worked with our store through massive amounts of troubleshooting and assistance. While at times I felt distraught, Derek was extremely helpful and took on a role far above and beyond his position to make sure I had the help to solve the issue.

Aug. 31, 2019

We've been using Referral Candy for over a year and couldn't be happier. Karen is the best account rep and always willing to help us solve any issues by going above and beyond!

Aug. 30, 2019

My experience with Referral Candy was great. I had some question in regards how the program worked and they walked me thru the site step by step. Thank you

Aug. 28, 2019

So far so good, helpful support stuff literally sitting there waiting to help set it up, cheers Dwight. Will report more once I get it going

Aug. 27, 2019

Derek provided me with one-on-one walk through of the app, which highlighted all the great opportunities to increase sales and engagement. Great customer service and personalized walk-through.

Aug. 23, 2019

Derek, he's a superstar. Was able to help me swiftly resolve an issue, and his communication was quick and informative. Very pleased to know that not only is it a great app, but it has a great team behind it too.

Aug. 22, 2019

Derek was great in answering all of our setup and integration questions! We haven't used the app yet, but are eager to get started.

Aug. 9, 2019

Lorraine was very helpful in methodically answering my questions and clarifying any concerns I had. Thanks Lorraine!

July 31, 2019

Derek was very nice and helpful. He gave me good advices on how to make the app more efficient for my store. Great customer service!

July 30, 2019

Tippy was really nice and gave us really good advice on the product. Referral Candy is awesome. I recommend it.

July 23, 2019

I almost joined Loyalty Lion and spent a fortune but luckily went for ReferralCandy at the last minute I do still think it's quite expensive. And, to be honest, the app is a bit rough around the edges. It could do with more customisation options (the emails are bit basic) and better referral features (tiered rewards would be great) but it gets the job done. I've been using it for a couple of months now and the referral rate on my store is a pitiful 0.31% so it's not performing particularly well. But that could be due to my offer not being good enough so I can't blame RC too much. For now I'm going to leave this review at 5 stars as the customer service has genuinely been great. Very fast response times and helpful staff. In particular Tippy did a great job of helping me out. I will continue to try to improve the referral scheme and after a year I will update the review and give a more accurate star value for what it's worth, based on how I got on.

July 23, 2019

Muy bueno, Tippy muy buen consejero, el servicio de atención es muy rápido y eficiente. Lo recomiendo