All reviews

Rating Breakdown

  • 5
    90% (1,302 ratings)
  • 4
    8% (118 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (12 ratings)

Reviews with Text

  • 99% (1,440)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 11, 2019

Excited to use the app! So far, the integration process went super smooth with the help of Dwight! Thank you! Can't wait to see how the app unfolds~

Using app

About 4 hours

Total reviews

5

Average rating

4.2

5 / 5 Share

April 9, 2019

Derek was super helpful giving us insights and explaining how to improve our current Referral Candy setup. We had tons of questions and he answered them promptly!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2019

I had a setup call with Tippy, which was incredibly helpful in setting up and understanding how Referral Candy works. So many apps don't integrate with Bold Recurring Orders, or you have to spend hours trawling through articles and dealing with code (which I'm not confident to do). Tippy's help saved me hours and means I am now confident with my Referral Candy setup.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 9, 2019

I really like this app and the great support, Chatt with Tomas today and he helped me to set everything up smooth and perfect :) Thanks

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

April 8, 2019

Great company! Great app! Karen did an amazing job working on an issue we had with our billing and payouts - live chat feature is incredible and she was very prompt and kind in answering all of my questions. Definitely recommend this app for any business!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 5, 2019

We required a unique integration with Referral Candy & ReCharge so the setup was quite challenging but Derek was an amazing help! Not only did he reply to emails almost instantly, he suggested strategic workarounds and improvements to implement on our app and I could not have been more happier than to work with him. He made our complex integration a seamless experience and even took it upon himself to work with the ReCharge customer service team to smooth out any issues that occurred - Highly recommend Referral Candy for their amazing customer service!

Store

ēdn

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2019

So far so good, I will update if needed in the future as we just started to use the app. Dwight has been very helpful!

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 3, 2019

It was a little frustrating at first getting bounced around to different people but Tippy swooped in and is my account manager now. He called me after he got off of work to help me through my issues so we could launch today and I couldn't be more grateful for his customer service and help. Highly recommended!

Store

ryft.co

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2019

This app works for both customer referrals and affiliate marketing programs - nice to be able to use the same platform for both. Tippy from Referral Candy was very helpful in getting our programs set up, as there was a bit of customization needed.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 29, 2019

Had a little bit of a bumpy start, but Tippy and the customer support team eventually helped us iron them out and get started. Referral Candy has been a wonderful way to automate WOM marketing, bringing us the highest value customers. Highly recommended.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2019

Excellent Service from Karen ! She is really helping you in your process and give you good tipps. I would definitely reccomend it!

Store

ACARAA

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2019

Derek helped answer all of my questions regarding what was and was not possible with Referral Candy. Overall great customer experience from Derek!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2019

Tippy is amazing. very helpful and really made the experience positive for me. i wouldnt have known half the stuff if i hadnt heard from him. excellent service and i should know as i manage support centres with over 500 agents. well done Tippy

Using app

About 1 hour

Total reviews

11

Average rating

4.6

5 / 5 Share

March 19, 2019

After almost a year without a glitch needed some help from referral candy support. Contacted them through chat and Derek took care of it in under 10 minutes. Couldn't be happier.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2019

Their customer service is great! Tippy patiently walked me through all of the steps to fully optimize the app for our store. I would give Tippy 10 stars if I could.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2019

I signed up for the free trial, and thought it was very easy to use and was able to get it up and running so quickly. I had some questions and Jon got in contact with me so quickly and has continued as I have had further questions. It has been a great customer service experience.

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 13, 2019

Easy to use and customer service are quick and helpful. I needed help integrating a popup and it was done within a day!

Store

ASÚVI

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 13, 2019

I just signed up for referral candy yesterday. I had a few questions and heard from Tippy at Referral Candy right away. We did a call to resolve the issues and he provided some additional tips. I'm excited to get the program launched.

Using app

About 23 hours

Total reviews

8

Average rating

4.9

5 / 5 Share

March 12, 2019

Tippy was very nice and informative. He went over everything with me to make sure I was utilizing all the tools of Referral Candy. I would highly recommend anyone that wants a program like this to check them out!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2019

I use this app to increase sales and I love it! I love Jon from customer service as well. He's super helpful. Referral Candy is easy to use and very affordable for a small business so I'd definitely recommend.

Using app

5 months

Total reviews

3

Average rating

5.0