All reviews

Rating Breakdown

  • 5
    89% (1,944 ratings)
  • 4
    9% (189 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (17 ratings)
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5 / 5 Share

June 15, 2020

Easy to install and we started converting on day 1. Word of mouth is huge for us and being able to incentivize customers who are already raving about us is a really exciting play! We're looking forward to implementing the tips Jon sent over to us as well to make our successful campaign even more succesful.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2020

Great service and works smoothly. Karen from the support team really helped me fix a bunch of stuff that I was missing to change my emails from English to Spanish. Thank you Karen!

Using app

17 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 12, 2020

The support team is great and quick to respond! Karen was a huge help in answering my questions, and then she went above and beyond by making suggestions to improve our referral program. She even helped design a thumbnail that displays our brand when customers share the link on social media!! Thank you to Karen and the Referral Candy team!

Store

Topos

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2020

The support team is super helpful and responds quickly. Karen from the support team is super amazing she helped me solve lots of problems and even provided me lots of useful skills of how to use this app. Thanks Karen!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 10, 2020

We just got this app, and it was very easy to install and work with! We had some issues getting the formatting correct onto a static webpage, but the support from Lorraine was great and problem was solved quickly. Looking forward to using this app!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2020

We have just signed up for a one month trial. I have just finished an induction with Benz who was most helpful. Thank you Benz. Looking forward to lots of referrals.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2020

Jon was amazing. He reached out to see if I needed support which I was already getting from Tomas. Thanks Jon

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 4, 2020

Easy set up and great customer service. Jon and Tom both responded quickly and courteously with expert advice

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 4, 2020

Nice app, I think it will be really helpful for my store! Thanks Derek for showing me all the possibilities of the app.

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 4, 2020

Derek has been really helpful with getting us set up on Wildgrain! I've really appreciated how he's taken the time to explain everything thoroughly and get on screen share calls.

Using app

Over 2 years

Total reviews

6

Average rating

4.8

5 / 5 Share

June 3, 2020

Derek was really great with me. I didn't know how to do...ANYTHING! And he was very patience and kind. Thank you!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2020

ReferralCandy is great, simple to set up, has decent customization and features, works smoothly with Shopify. Customer Service team is always excellent, specifically Karen and Jon have both helped us tremendously over the past year. Thanks everybody!

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 2, 2020

Lorraine Garcia assisted me reset my password, she was very helpful. Thank you so much for your help Lorraine!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 2, 2020

Great service by Benz. Highly recommend scheduling in a call after you sign up. Referral candy has given us a few extra thousand in sales per month. Definitely worth the money.

Using app

21 days

Total reviews

3

Average rating

3.7

5 / 5 Share

June 1, 2020

Excellent App - good way to get a referral campaign up an running in a short amount of time. I have a support call scheduled with the team to get further ideas to improve my campaign performance. Really useful and insightful call, that delivered some very valuable tips, that I will be trialling. Both Desmond and Derek were very helpful and knowledgable.

Store

Moasure

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

May 29, 2020

Jon did a great job answering all of our questions. Thank you very much for all of the assistance. We highly recommend the app.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2020

Even though we are still checking this app out to see if everything works for us, the staff is very helpful. Karen helped me today to figure out how to integrate referral candy with Klaviyo.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2020

Unfortunately, finally we didn't work with them because we need a very picky process. But Dwight and all the Referral team has done an amazing job. we really hope that they can develop soon the solution that we need so we can start working together.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2020

This app helps us convert our customers into brand advocates in just a few simple steps! Beyond that though, their support team is amazing, knowledgeable, and quick to help! Major props to Derek who has been helping me with this app since we first started using it on a wordpress/woocommerce site :)

Using app

About 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

May 27, 2020

The system is easy to use, customer support is fast and very comfortable.However, there is one point to worry about. When canceling, all the created data will be erased, so I want a function to retain this. If the data disappears, translation work and text creation will be difficult again, so there is considerable resistance.

Store

RASICAL

Using app

10 months

Total reviews

9

Average rating

5.0