All reviews

Rating Breakdown

  • 5
    89% (1,944 ratings)
  • 4
    9% (189 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (17 ratings)
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5 / 5 Share

May 26, 2020

Love this app - they do exactly as promised and the customer service is amazing! Would highly recommend for people looking for a good referral app

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 26, 2020

referral candy is a super app, their suport team are very kind and ready to help in all our demands, very customizable

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 25, 2020

App is easy to use & configure, and back-office gave quick answers to my requests. Great help from Tom Koetz with very complete and crystal-clear answers !

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2020

Great customer service! Benz helped me get my app on track. Looking forward to great results as the program takes off.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 21, 2020

This is by far the best referral management app for Shopify. Being able to pay referrers in cash rather than store credit has been huge for incentivizing referrals. Also, Derek is the man. He was very helpful and efficient in resolving an issue I had.

Store

Meejee

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2020

Hands down the best app you can get for referrals. You name it and they have it. Cash, points, percentages, discounts. Had an issue and JON DOLOR addressed it immediately. Highly recommended.

Store

ANAVRIN

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2020

Even though the app isn't as intuitive as I hoped for, their customer support is on point, well educated, friendly and skilled to help and lead you through the process.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

Derek was hugely helpful for the set up process. I am now trying the app and hope it will get me some referals.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2020

I had a little misunderstanding with Referral Candy but got it cleared up with some great customer service by Lorraine. She's got the right stuff, please promote her and give her a fat bonus.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2020

Great customer service, responds within minutes. Thank you Karen for all the help in getting me accustomed to the app.

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 18, 2020

great app! It's made our company a lot of money. We look forward to continuing to work with Referral Candy.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 18, 2020

This app has been great and when I had a question, Derek from their customer service team was extremely responsive and helped me fix my issue. I have tried other referral programs in the past and ultimately switched because I couldn't get any help. The ReferralCandy team has been great to work with!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2020

I haven't had a chance to use the effectiveness of the app as of yet, however Benz was fantastic and really spent the time with me to sort things out as i am not very tech savvy. Thank you for your great customer service and hopefully the app will work for me :)

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2020

Benz is fantastic, the level of customer support is like no other. She's helped me so much and at crazy times of the day. Can't have wished for anyone more helpful. Helped me with a few tech glitches to make it all work seamlessly. Huge thanks Benz!!

Using app

About 1 month

Total reviews

2

Average rating

4.0

5 / 5 Share

May 15, 2020

Great app and fantastic support from Dwight! Highly customizeable to the look and feel of our store.

Store

Biotiva

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 15, 2020

Benz is the best !!! thank you so much for the excellent customer support...Best Ever!!! I would refer this app to all my friends...tyty

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2020

The app is very easy to set up and the customer support is perfect! By far the nicest and most knowledgable customer support that I have ever experienced.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2020

The app is working great for me so far. Jon was very helpful and patient with helping set everything up. Thanks Referral Candy!

Using app

5 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 14, 2020

Great customer service Derek was super helpful answering all our questions! The program integrates with Shopify with no effort.

Using app

10 months

Total reviews

2

Average rating

3.0

5 / 5 Share

May 14, 2020

Great support by Derek! Spend 1 hour to guide me through the functions and how to set up the app into our shop in a way easy to understand and enabling us getting the app set up ourself without hiring and external expert. -Raine/Sweden

Using app

10 months

Total reviews

1

Average rating

5.0