Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.9
feedback
2,178
chart
#882
All reviews
Rating Breakdown
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May 13, 2020
Jon has helped me real quick with a problem I had. I have to try the app already but the support team is really good!
May 13, 2020
John helped me a lot with recovering my account. Excellent customer care. I was struggling with some feature missing and he worked that out!
May 12, 2020
I am just getting started but Karen has been a huge help in getting me set up. Great customer service! It's oftentimes the little perks that make a big difference!
May 11, 2020
Love the app, we installed in on all our stores. The customer service is really great, thanks Tom Koetz for all your help in making sure that we are set up correctly!
May 11, 2020
The app so easy to setup and Tom Koetz was so wonderful and helped setup are accounts. The customer service is really good. Thank you Tom!
May 8, 2020
I installed this app today, and at first, I had so many doubts but with the help of Tippy and the backend design of the app it was really easy to go from amateur to pro
May 8, 2020
Derek was very informative and he was able to guide me through the process of how to run campaign in a very easy and explanatory way. Thank you!
May 7, 2020
Derek B. from Referral Candy was a complete lifesaver. He just transformed my experience of the site / the app. He was patient, thoughtful, diligent, and spent hours (4+ hours and counting) and helping me make sure that everything was just right. It's customer service like this that makes me excited to use the app and learn more. Through his help and expertise, he has helped us create a program of which we can be so proud.
May 7, 2020
Great App! Very satisfied! Fast and professional support. Special thanks to Tom. We will use App for our store
May 7, 2020
AMAZING !! Powerful app well developed ! Since my pre purchase questions to the live app assistance, Support team is a 20/10. Fast, super pro and skilled, they made the whole Referral Candy experience FANTASTIC. Tomas, Lorraine, Benz, Raul and more, THANK YOU !!
May 6, 2020
Solid support team. Questions and issues get resolved quickly. Hoping for more/better integrations soon with email marketing!
May 5, 2020
Karen was amazing at activating our account and optimizing it for the best return! We recommend this app to everyone who is looking to improve their customer retention and acquire new customers.
May 4, 2020
Great app with great support. Jon followed up with me multiple times to make sure we received the help needed. Thx!
May 1, 2020
Had a really good experience with Tom Koetz this week! he was very quick to respond with a solution for my request. great customer service!
May 1, 2020
Received great help getting everything setup, will definitely be building a long term relationship with these guys! :)
May 1, 2020
They have amazing customer service. Very quick and efficient! They reply to emails right away and the chat on the tool is very handy.
May 1, 2020
It does the trick. Service was solid and the system itself was flexible enough to use in a variety of ways.
May 1, 2020
Great extra revenue generator for any store, boosts customer service score, customer satisfaction, a great way to have fun with your customers. Derek was really helpful with set up.
May 1, 2020
I just setup the Referral Candy app today. I struggled for the first couple days with it because of a change that they made to their templating that seems to reduce user drag and drop customization ability. I've been banging my head off the wall until a support employee named Derek came to the rescue. He installed an older template structure that made working in the system really easy. I accomplished more in the first 30 minutes after Derek's help, then in the prior 2 days. Looking forward to seeing the system in action. Really appreciate the help Derek!