All reviews

Rating Breakdown

  • 5
    90% (1,302 ratings)
  • 4
    8% (118 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (12 ratings)

Reviews with Text

  • 99% (1,440)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 31, 2019

Derek Benito was super friendly and extremely helpful, he immediately understood the question and actually gave me additional tips! He holds his promises on got back to me super fast. Just Perfect! Thank you!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2019

Derek in support was really helpful in walking us through the program. We use our referral program selectively which makes it manageable. Easy to use interface, and less time consuming than other referral platforms we have tried.

Using app

6 months

Total reviews

11

Average rating

4.5

5 / 5 Share

Jan. 24, 2019

I had Tomas assisted me in investigating a referral code which will not activate upon application. He walked me through the possible causes and we found the root of the problem in one chat. Efficient customer service! Best of all, I learnt a little more about the Referral Program and it's functions. Thank you, Tomas :-)

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2019

I had some issues with the app's features at first, so my initial review wasn't good, but I chatted with Jon and he helped me get through the issues and made my experience much better. He was able to help me figure out the problems I was having and improve my experience.

Using app

About 2 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Jan. 19, 2019

Great app, great support. Derek has been extremely helpful! Very responsive to all of our concerns and questions.

Store

12|12

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 18, 2019

I had few questions regarding the referral payout and Tippy successfully solved all my queries and have given me the solution and answers to my questions. Great Customer Service so far!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2019

just started, everything seems to be smooth so far. great chat support! Shoutout to Tippy for helping me out today.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 15, 2019

A client of ours wanted some details changed on her personal profile page. Tomas was extremely helpful and very quick to respond with an outcome which was very useful. Thanks so much Tomas BARB OFFICE MANAGER

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 14, 2019

I'm new at this but the app does exactly what i need it for our first referral campaign. Tippy, from their support team help throughout the process and gave quick answers to my questions.

Using app

3 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 10, 2019

Wish this app had a few more features, but it has enough to get the job done. The support team is very helpful and responsive. Benz helped me set up the app as well as answer all my questions regarding Referral Candy.

Store

Gemio

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2019

Very good product, and particularly impressive customer support, got all my integration questions handled really quickly by Derek. Super pleased so far!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2019

I just spoke with Karen in Customer Service and she is very helpful! The app is easy to use and definitely beneficial.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2019

Very good attention in support. Although it remains to be seen that the app is good for my store, at the moment, I have not obtained results.

Store

DIVAIN

Using app

About 2 months

Total reviews

14

Average rating

4.9

5 / 5 Share

Jan. 4, 2019

I tried literally every subscription app on Shopify that is available in the app store and found out that Referral Candy was the best of all. Mainly because they have a clean and easy interface and is fully translatable in Dutch. Apart from this, support (in my case Derek) helped me out fast where needed. Thanks for this Derek!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 3, 2019

Just getting started. But Tippy from customer services has been hugely helpful, and things are looking great. I am very encouraged.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2018

So far so good! Tom was very helpful getting me set up in the way I needed. Thanks! Look forward to starting to generate sales.

Store

Harbor

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 22, 2018

Grateful for the support during setup. Thanks, Tippy! Referral programs can get complex, but they're powerful.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2019

Customer service is amazing! Time after time, Tippy has helpful answers and suggestions and functions like a true partner. So pleased!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2018

I'm very satisfied with the customer support! They replied very quickly and you can continue to set up the system in a short time! Nice service and friendly platform :)

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2018

I used this app back in the day but just restarted it. Had a problem restarting it but contacted their support desk and got an email immediately back. Jon responded to me quickly and reassured me that all was good. What great customer service! I hope this app brings in more sales. Will write another review once I see some action.

Using app

About 2 months

Total reviews

2

Average rating

5.0