Referral Candy & Affiliate
All reviews
So far so good, I will update if needed in the future as we just started to use the app. Dwight has been very helpful!
It was a little frustrating at first getting bounced around to different people but Tippy swooped in and is my account manager now. He called me after he got off of work to help me through my issues so we could launch today and I couldn't be more grateful for his customer service and help. Highly recommended!
This app works for both customer referrals and affiliate marketing programs - nice to be able to use the same platform for both. Tippy from Referral Candy was very helpful in getting our programs set up, as there was a bit of customization needed.
Had a little bit of a bumpy start, but Tippy and the customer support team eventually helped us iron them out and get started. Referral Candy has been a wonderful way to automate WOM marketing, bringing us the highest value customers. Highly recommended.
Excellent Service from Karen ! She is really helping you in your process and give you good tipps. I would definitely reccomend it!
Derek helped answer all of my questions regarding what was and was not possible with Referral Candy. Overall great customer experience from Derek!
Tippy is amazing. very helpful and really made the experience positive for me. i wouldnt have known half the stuff if i hadnt heard from him. excellent service and i should know as i manage support centres with over 500 agents. well done Tippy
After almost a year without a glitch needed some help from referral candy support. Contacted them through chat and Derek took care of it in under 10 minutes. Couldn't be happier.
Their customer service is great! Tippy patiently walked me through all of the steps to fully optimize the app for our store. I would give Tippy 10 stars if I could.
I signed up for the free trial, and thought it was very easy to use and was able to get it up and running so quickly. I had some questions and Jon got in contact with me so quickly and has continued as I have had further questions. It has been a great customer service experience.
Easy to use and customer service are quick and helpful. I needed help integrating a popup and it was done within a day!
I just signed up for referral candy yesterday. I had a few questions and heard from Tippy at Referral Candy right away. We did a call to resolve the issues and he provided some additional tips. I'm excited to get the program launched.
Tippy was very nice and informative. He went over everything with me to make sure I was utilizing all the tools of Referral Candy. I would highly recommend anyone that wants a program like this to check them out!
I use this app to increase sales and I love it! I love Jon from customer service as well. He's super helpful. Referral Candy is easy to use and very affordable for a small business so I'd definitely recommend.
Derek did a really great job of helping me catch up on the relationship between this app and my company. He was very kind and helpful on the phone and provided me all the resources I needed.
Fantastic service provided by Jon. In the world of e-commerce it can be difficult to get timely support from software and apps. Jon, on the other hand, had our request resolved in under 15 minutes! Thanks again!
So far the app seems to fit my need. Got Derek to help me tweek it at the beginning. In the early stage at the moment, but so far so good
Excellent customer service! Really enjoyed getting this account set up with their team. Excited to see what the results are!
Their Customer Service team is very helpful team via chat and easily reached by phone as well. Good out of the box solution for a referral platform.
The app is very straightforward to set up and use. I would recommend to those who are thinking to use referral program to promote their store and website. Also, Jon and Dwight from Customer Service are very helpful - always make sure my problems are solved before closing the ticket.
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