Referral Candy & Affiliate
All reviews
Just installed and seems very powerful and easy to use. Good and helpful support as well. Quick and customizable.
We haven't launched yet, but so far the customer support we've received from Karen has been excellent.
We are just starting to use this app so we are still learning. I emailed them for help and Jon answered right away. Excellent customer service! You can tell they really care :)
I used this app because my customers were already spreading out the world about my products so offering a referral program was logical to me. I tried other apps and none of them were PERFECTLY how I wanted. Well now with Referral Candy (and S loyalty combined). I have the perfect system in place. My customers love it and most important use it. It drives me a lot of business since I implemented it on my store.
They have wonderful customer support! Tomas helped me customize our app with quick and clear answers. I definitely recommend working with him!
Dwight was very friendly and answer all my questions. Haven't sign up (yet) with ReferralCandy but am leaning there after speaking with Dwight and reading through their referral marketing guides.
Derek Benito was super friendly and extremely helpful, he immediately understood the question and actually gave me additional tips! He holds his promises on got back to me super fast. Just Perfect! Thank you!
Derek in support was really helpful in walking us through the program. We use our referral program selectively which makes it manageable. Easy to use interface, and less time consuming than other referral platforms we have tried.
I had Tomas assisted me in investigating a referral code which will not activate upon application. He walked me through the possible causes and we found the root of the problem in one chat. Efficient customer service! Best of all, I learnt a little more about the Referral Program and it's functions. Thank you, Tomas :-)
I had some issues with the app's features at first, so my initial review wasn't good, but I chatted with Jon and he helped me get through the issues and made my experience much better. He was able to help me figure out the problems I was having and improve my experience.
Great app, great support. Derek has been extremely helpful! Very responsive to all of our concerns and questions.
I had few questions regarding the referral payout and Tippy successfully solved all my queries and have given me the solution and answers to my questions. Great Customer Service so far!
just started, everything seems to be smooth so far. great chat support! Shoutout to Tippy for helping me out today.
A client of ours wanted some details changed on her personal profile page. Tomas was extremely helpful and very quick to respond with an outcome which was very useful. Thanks so much Tomas BARB OFFICE MANAGER
I'm new at this but the app does exactly what i need it for our first referral campaign. Tippy, from their support team help throughout the process and gave quick answers to my questions.
Wish this app had a few more features, but it has enough to get the job done. The support team is very helpful and responsive. Benz helped me set up the app as well as answer all my questions regarding Referral Candy.
Very good product, and particularly impressive customer support, got all my integration questions handled really quickly by Derek. Super pleased so far!
I just spoke with Karen in Customer Service and she is very helpful! The app is easy to use and definitely beneficial.
Very good attention in support. Although it remains to be seen that the app is good for my store, at the moment, I have not obtained results.
I tried literally every subscription app on Shopify that is available in the app store and found out that Referral Candy was the best of all. Mainly because they have a clean and easy interface and is fully translatable in Dutch. Apart from this, support (in my case Derek) helped me out fast where needed. Thanks for this Derek!
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